Bottom Line Up Front: The hotel is great
Negatives first: I was initially turned off because I requested early check-in and received an ambiguous answer that led me to believe I would be in my room shortly, but I ended up having to wait for quite a long time. No big deal there....that's what happens when you have a red-eye flight. Other than not clearly stating that I would not get into my room until 3 pm, I was annoyed that the air freshener or whatever they use on the couches soaked into my clothes while I was waiting for my room, and I could not get the smell of cinnamon and flowers out of my clothes. This led me to have to get my clothes cleaned so that my whole suitcase did not smell like that.
Positives: The hotel staff was very friendly and patient and respected my wishes to practice my Spanish, even though many spoke English. The food at the restaurant and the bar was delicious, the wine pours were generous, and the gym was clean. My room felt quite large, the thermostat quickly regulated the room, and the bed was very comfortable. Full cable with English channels when I was missing a bit of home. Overall great experience.
I had a great experience with home hotel, from the moment I arrived to the moment I left. The staff were attentive, polite and so helpful. I had an exceptional experience, and If I ever return to Buenos Aires I would not hesitate to stay again. Thoroughly recommended.
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