City view

Reviews of BA Sohotel

3 out of 5
BA Sohotel
Paraguay 4485, Buenos Aires, Capital Federal

Reviews

8.4

Very good

Rating 10 - Excellent. 120 out of 293 reviews" "
Rating 8 - Good. 109 out of 293 reviews" "
Rating 6 - Okay. 46 out of 293 reviews" "
Rating 4 - Poor. 12 out of 293 reviews" "
Rating 2 - Terrible. 6 out of 293 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Good hotel. Super friendly and helpful staff. We really enjoyed our stay.
Stayed 6 nights in Mar 2024

10/10 Excellent

Nancy, fredericton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Iair

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very simple for the price we pay no extra anything it was very expensive addition to that the pool was very poor and small and on top of everything after we checked out the charges another 12,000 peso because they claim the sheet was dirty I don't know what to expect after six nights of sleeping on those sheets
Stayed 5 nights in Dec 2023

4/10 Poor

Sofia

Liked: Staff & service
Disliked: Property conditions & facilities
Very disappointing stay. Property is not kept well - air conditioning made constant loud
Stayed 2 nights in Dec 2023

10/10 Excellent

Agustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Robert, Edinburgh

Travelled with family
Liked: Cleanliness
Breakfast selection weak. Coffee very poor, black tea bags had to be requested. If arriving shortly after opening time things are not laid out, no dishes, or cutlery, tables being cleaned, etc.
Stayed 2 nights in Nov 2023

10/10 Excellent

Rosina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the location of the hotel was very good.
Stayed 2 nights in Nov 2023

6/10 Okay

Janey, Loomis

Travelled with partner
Liked: Cleanliness
Air conditioner takes a long time to cool room. No freezer compartment in refrigerator. I had ice bags I needed to freeze for my medicine on second leg of trip. It’s an okay property but nothing special
Stayed 2 nights in Nov 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023

8/10 Good

Patricia

Stayed 2 nights in Aug 2023

8/10 Good

jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

maria isabel, Long beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the restaurant was the best. The front desk was friendly but aloof. Not very concern with us.
Stayed 4 nights in Apr 2023

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, spacious room with balcony.
Stayed 5 nights in Oct 2022

6/10 Okay

Felipe, San Juan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Expensive for what it is. For a full day we had no hot water and when they solved the problem, the water came black. The breakfast it is served by the not very friendly staffed restaurant next door. The outdoors jacuzzi it is cold.
Stayed 3 nights in Oct 2022

10/10 Excellent

Benjamin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well maintained boutique hotel in the heart of Palermo Soho. Very helpful and friendly staff. The decor is very Y2K but don’t let that throw you off. Rooms were enormous and comfortable. Quite accommodating of young children both in the hotel and adjoining restaurant.
Stayed 1 night in Mar 2022

10/10 Excellent

Alex

Stayed 1 night in Feb 2022

4/10 Poor

kyle

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not as listed. No pool or breakfast options. The breakfast area looked like it was turned into a resale shop ovee Covid. Update your listing to reflect the true state of what you get when you stay.
Stayed 3 nights in Nov 2021
Response from . on 14 Dec 2021
Dear Guest, we appreciate and value your comments, they motivate us to continue improving our service. A cordial greeting, BA sohotel Staff

4/10 Poor

Kyle

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The listing is out dated. Even though they told me they would update it, I see a week later it’s still not updated. Pool and sun deck closed and breakfast option doesn’t exist. I get things happened over Covid but at least be honest with your listing.
Stayed 3 nights in Nov 2021
Response from BA SOHOTEL TEAM on 14 Nov 2021
Dear Kyle, we read your coments from last week and we have taken them into acoount. However, we did not have the need to update our listing since the pool and sun deck have already been repaired and are now open for our guests. And we have also included breakfast as an option since we realised it was required. Once again we apologise for not having these options by the time of your stay but we keep on working to bring a service that meets our guests expectations.

4/10 Poor

Gb, Santiago

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The whole thing is just not worth the money. There are better hotels for the buck.
Stayed 3 nights in Feb 2020

8/10 Good

Mash

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service. Anything that needed fixed or needed immediate attention was tended to asap. Room was clean and bright as advertised.
Stayed 3 nights in Feb 2020
Response from Front Desk on 16 Feb 2020
Thank you for your feedback! Hope to see you again soon.

10/10 Excellent

Guy, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, nice spacious rooms. Enjoyed the stay very much and the location is excellent. Could do with a little maintenance but overall very happy
Stayed 7 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Rooms were not great. Moldy tub. A/C right on top of bed so impossible to sleep with it on. It wasn't horrible but it wasn't great either.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
The “hot tub” is not a hot tub according to the front desk personnel- just a second pool that looks like a hot tub. The deck area was dirty over multiple days
Stayed 2 nights in Dec 2019

10/10 Excellent

carsten, houston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendliness of staff , they go the extra mile , great balcony with city view, check in and checkout very fast ,excellent area in palermo great restaurants and bars in walking distance
Stayed 2 nights in Dec 2019

10/10 Excellent

Shaw, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and quiet when we went. They never complained about our music or noise. The terrace balconies were amazing to watch the city during morning yoga.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Sep 2019

8/10 Good

Jean Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BA Sohotel, great hotel, amazing location
Great experience. Will return
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close to restaurants and shopping very friendly and excellent staff graet room easiness of check in
Stayed 1 night in Jun 2019
Response from Staff Ba Sohotel on 20 Jun 2019
Thank you for your amazing feedback! Hope to see you again soon. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from Staff BA Sohotel on 24 May 2019
Agradecemos su puntuación y esperamos verle nuevamente en el hotel. Saludos cordiales,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Staff BA Sohotel on 24 May 2019
Gracias por su puntuación. Esperamos verle nuevamente en nuestro establecimiento. Saludos,

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice rooms and very nice staff. Overall an amazing experience. They only problem I had was the WiFi. They had it for ever floor but could not send out emails.
Stayed 1 night in Mar 2019
Response from BA Sohotel on 21 May 2019
Dear Tyler, We are glad you had a good stay at our hotel. We are currently working on the WiFi, so next time you visit us you will se the improvements. Best Regards, Staff BA Sohotel

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They were great and helped us out. They made calls for us to the car rental company. We really appreciated it.
Stayed 1 night in Mar 2019
Response from Staff BA Sohotel on 21 May 2019
Dear Guest, Thank you for your feedback and we hope to see you again! Warm Regards,

10/10 Excellent

WandaG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big room with lots of counter space. Fabulous balcony. The staff at front desk was excellent.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Feb 2019

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
location and price, and stuff. however the cleaning was not the best
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally, a very good stay. Hotel was clean with good amenities.....in my opinion, it was a bit tired.
Stayed 3 nights in Feb 2019

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sohotel
My stay went quite well, the hotel staff was always very helpful, and the room was clean and comfortable. The hotel restaurant food was good, but they were out of my favorites most of the time.
Stayed 12 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Palermo area, close to Plaza Italia. Staff was great and spoke English. Clean and quiet and a nice balcony on our room. Only negatives were wifi was a little weak in our room and the shower was very hot as the temperature control didn't seem to do anything. Minor items though, o would stay again for sure
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location very polite and helpful staff close to the heart of Palermos Plaza Serrano
Stayed 7 nights in Nov 2018

2/10 Terrible

JerseyJ, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dingy and dirty linens
The room was very spacious, and property is a bit dated. However, I can handle all of that. The one thing I can not handle is a dirty bed. The linens were very dingy and dirty. I asked to have them changed and the linens they changed to were exactly the same. I had planned to stay the whole week, I left after one night. You could literally smell the pillows. Then after I explained my displeasure to the staff they charged me for two nights even though I only stayed one night. Trust me, I come from the hospitality industry, do not waste your money on this hotel.
Stayed 7 nights in May 2018

8/10 Good

Jay, southern california

Liked: Cleanliness, staff & service, room comfort
Central location
Great central Palermo location. Close to the Subte, train and all the good stuff.
Stayed 5 nights in Apr 2018

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Janice, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - good location
Great communication with hotel before arriving who organised our airport transfer. Early check-in was available and much appreciated, which was great as we had flown overnight and arrived at 09:00. Hotel well positioned. Staff were all very helpful, breakfast was good, pool and sun area small but great after a full days walking in BA. Plenty of local restaurants, cafes and bars.
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Location close to shopping mall a new one
Liked our balcony and jazzy room travel agents nearby
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Staff & service
Average hotel
Condition and cleanliness was not as good as expected but average. Staff was helpful and friendly, breakfast was average. Pretty good location if you want to check out Palermo eating/drinking by walking at night and still have walking access to the parks, museums and Recoleta cemetery/shopping by day.
Stayed 2 nights in Jan 2018

10/10 Excellent

Brooke, Boise, ID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urban oasis in Buenos Aires
Lovely check in and helpful staff. We were booked later in the week, but then missed our flight and I called last minute for a room. They got us booked, let us store our luggage until the room was ready and were very kind. When we came back we were relaxing in the bar/ restaurant and they sent us up with a free glass of champagne. The pool was great, the beds comfortable and the amenities very nice. We had a great time.
Stayed 2 nights in Jan 2018

6/10 Okay

Tarah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, but that’s about it
We stayed here for 4 nights while in BA. While we loved the area and the staff were nice, the hotel was less than desirable. The restaurant in the lobby is not good, so don’t waste your time. The included breakfast was the worst of all the breakfasts we had on our trip around Argentina. The lobby and common areas had a bad musty smell every day. We reserved a queen room and the room we got had 2 double beds. When we asked about it, they said that queens range in size and that the beds were in the queen range. My partner and I are both 6+ ft tall so it was a squeeze to fit in one bed. The blanket on top of the flat sheet was thin and rough material. Our shower leaked a huge pool of water after every use. The wifi in the room was very weak...we had to hold our devices to the corner of the room to get signal. The rooftop pool area was terrible. Both lounge chairs were broken (the fabric ripped so you fell through when trying to sit on it) and the pools were gross: the water was dirty and the pool tiles were brown and dingy.
Stayed 4 nights in Dec 2017

8/10 Good

Tatiana , Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BA Sohotel
BA Sohotel is clean and modern, with a very friendly staff. They were accommodating of us leaving a bunch of luggage as we traveled around Argentina, and helped us book taxis multiple times.
Stayed 4 nights in Dec 2017