Lunch, dinner, brunch served; international cuisine
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Reviews of The Ritz-Carlton, Budapest

5 out of 5
The Ritz-Carlton, Budapest
Erzsebet Ter 9-10, 1051 Budapest, Budapest

Reviews

9.4

Exceptional

Rating 10 - Excellent. 728 out of 938 reviews" "
Rating 8 - Good. 161 out of 938 reviews" "
Rating 6 - Okay. 32 out of 938 reviews" "
Rating 4 - Poor. 10 out of 938 reviews" "
Rating 2 - Terrible. 7 out of 938 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! The concierge was extremely helpful and recommended wonderful restaurants and sights to visit.
Stayed 6 nights in Mar 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this hotel was impeccable. I wouldn’t change a thing.
Stayed 2 nights in Mar 2024

10/10 Excellent

KARAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely and accomidated all of our needs. They made sure we were comfortable and had all that we needed.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mariolga, Guaynabo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location and great views
Stayed 3 nights in Jan 2024

10/10 Excellent

Ruska

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything. It’s amazing place.
Stayed 5 nights in Jan 2024

10/10 Excellent

Christopher Daniel, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a central location within walking distance of Tim’s off stuff. Also, Metro station is right out front. Highly recommend.
Stayed 5 nights in Jan 2024

10/10 Excellent

Zev

Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, right in the city centre. We had a fantastic stay and very much enjoyed the club lounge experience here, better than most.
Stayed 4 nights in Dec 2023

10/10 Excellent

Mahdis, Mission Viejo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got to the hotel, I was very sick. A staff member was kind enough to put hot tea with honey in my room. I thought this kind gesture made the hotel a wonderful experience for me.
Stayed 3 nights in Dec 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Metro just a few metres away and easily walkable to the main Christmas markets. Hotel staff were all fantastic. We stayed in a Club Suite with lounge access which offered some tasty snacks and even a wine tasting one evening. We had a very early flight and when we told the concierge of this he offered to organise a breakfast pack with coffee ready for us to pick up on check-out at 3-15am, a welcome treat which was most appreciated.
Stayed 4 nights in Dec 2023

10/10 Excellent

Katarina

Stayed 2 nights in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

suhail

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was not good
Stayed 7 nights in Nov 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and excellent service! The room was large, elegant, & very comfortable. It gets my top rating.
Stayed 4 nights in Nov 2023

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Andrew

Stayed 2 nights in Oct 2023

10/10 Excellent

julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing
Stayed 1 night in Oct 2023

10/10 Excellent

Ammar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Sep 2023

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5* service. Breakfast was lovely so where the cocktails. The staff are friendly and helpful. Room was lovely comfortable bed and pillows. I would definitely recommend this hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Yin Ching

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to see Budapest
Stayed 2 nights in Sep 2023

10/10 Excellent

tzvi

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Don’t share
Stayed 1 night in Sep 2023

10/10 Excellent

Jasjeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay at The Ritz Carlton. The staff were very professional, helpful and welcoming - some of the nicest we have met and the hotel itself is beautiful! The rooms were pure luxury; great quality furnishings, clean and spacious. Our suite was overlooking the park, at the front of the hotel, which was great for people watching from the chez lounge. The breakfast offering was amazing too. There was a small array of foods on offer in the buffet and then you could select the hot items from a menu, no limits on how many items you could order. The quality and presentation of the food was outstanding, nothing like the buffets you usually get where the food has been sitting there for a while. Finally, the location is great! We were able to walk to all of the main tourist attractions and felt very safe even late at night. I would highly recommend this hotel to anyone looking to visit Budapest!
Stayed 2 nights in Aug 2023

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent but certain noises from street and garbage trucks were waking us up by 6 am
Stayed 3 nights in Aug 2023

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

Rafael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really a luxury hotel. Ritz Carlton standard
Stayed 3 nights in Jul 2023

10/10 Excellent

Bushra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Paul

Stayed 1 night in May 2023

10/10 Excellent

Khashayar Kordbacheh

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. 5 star hotel
Stayed 3 nights in May 2023

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, Great place
Stayed 1 night in May 2023

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Club service and personnel we have had. This property is not only beautiful, well-appointed, and spacious, but extremely centrally located. Walk to anything!
Stayed 3 nights in Apr 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 3 nights in Apr 2023

6/10 Okay

young, beverly hills

Travelled with family
Liked: Cleanliness
This property is not up to R-C standard. Breakfast servers were slow and forgot our orders. Concierge desk worked hard but misinformed us the price of personal tour price. Will not go back there again.
Stayed 3 nights in Apr 2023
Response from Dori on 11 Apr 2023
Dear Valued Guest,We recognize your time is valuable and appreciate the feedback you have provided.Receiving warm, friendly and professional service from our staff sets the tone for a great stay. We sincerely apologize for failing to meet your expectations. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations.We would be very interested in determining more specifically the nature of your concerns. After all, it is only through such constructive criticism that we are able to continually improve the services we provide to our most discerning guests. We would like to share your feedback with the Ladies and Gentlemen in order we can discuss our service standards and review improvement opportunities in the service they provide. We are confident that these necessary steps will ensure your experience of staff professionalism is an isolated incident.We do believe that the legendary Ritz-Carlton service starts with trust and reliability towards our guests and Ladies and Gentlemen, and once this trust is broken, it is very hard to rebuild it again. We hope you choose to stay with us again, whenever your travels bring you back to the area.Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, Budapest

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 8 nights in Mar 2023

10/10 Excellent

Inbal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Maria Sol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel great location perfect room size view and cleanliness and above all the staff makes the difference at the lobby the concierge and the room staff.
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, spacious and well appointed rooms, great breakfast and excellent service.
Stayed 2 nights in Jan 2023

10/10 Excellent

Emerit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location, the staff were very friendly.

10/10 Excellent

LISA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly and attentive. It was clear from the beginning that each team member was committed to ensuring the most comfortable stay. They aimed to provide a welcoming atmosphere, genuine warmth and attention to detail. It was a wonderful stay.

10/10 Excellent

Marco

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location. Service was top level.
Stayed 2 nights in Jan 2023

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hotel!
Amazing stay at the Ritz in Budapest! We were there for the Christmas markets. The staff went out of their way to accommodate us when we woke up late and needed breakfast and coffee. They were super helpful with holding our luggage before and after checkout. The room was the most amazing room I’ve ever stayed in! It overlooked Fashion Street. We enjoyed the afternoon tea and pastries as well. It is centrally located to everything we wanted to see! I would recommend this hotel to everyone. It was outstanding!
Stayed 1 night in Nov 2022

8/10 Good

Zoltán

Stayed 1 night in Dec 2022

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy, very clean and well located
Stayed 3 nights in Dec 2022

8/10 Good

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very clean. Service from staff was excellent.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, would definitely recommend
Stayed 2 nights in Nov 2022

10/10 Excellent

Amir

Stayed 2 nights in Oct 2022

10/10 Excellent

gilbert

Stayed 4 nights in Aug 2022