Ratings based on 336 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Miami, FL

One of the best places in Budapest

Posted 28-Jan-2015
I am in love with this building, and so my opinion is biased!!! If you want to live in luxury and truly appreciate architecture and interior design details, then try out this hotel. All levels of room standards (and prices). The only reason to not stay here is if you really want to be in the center of town or on the Danube. If you can manage a 20 minute walk or short Metro ride, then no one should be disappointed by this place. Good Wifi & great breakfast.
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom London

Great - but room for improvement.

Posted 25-Jan-2015
Pros: Excellent location.
Cons: It's extraordinary that an hotel of this standard fails to provide free bottled water in the rooms. I've made this comment in the past, to no effect!
The Reception staff are excellent, and most of the new rooms are very comfortable.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bristol, UK

Stunning exterior and interior. Staff were great.

Posted 21-Jan-2015
Pros: The facade and decor, the rooms, the restaurant(s), the spa and the staff.
Cons: (Good quality) Tea and coffee in the rooms. The price of the breakfast.
Location: Little walk from the main Danube river area but still not far at all really. Close to some good restaurants and near the very 'chic' Szimpla bar.
Took my girlfriend here for here birthday and it didn't disappoint. Beautiful hotel, very grand. The price was fantastic as well, but we were there out of season. The breakfast area and enclosed New York Restaurant are simply stunning. The sound of live piano musics at all times throughout the day and evening were also a treat to the ears upon entering and leaving the hotel. The staff were very helpful and friendly and the check out was hassle free; they even booked us a luxury taxi to the airport, which even turned out to be much cheaper than the taxi I got ripped off in on the way to the hotel! The spa was also great, albeit not incredibly cheap in comparison to the many massage and treatment places in Budapest, but it was excellent nonetheless. The location is the only downside as it is a good 30 minute walk to the Danube (which is where it's 'all going on') but taxis are cheap enough and the walk is actually quite easy - we did it a couple of times and there are great restaurants and shops on the way. Could have done with some nice tea and coffee in the rooms too! Other than that it was fantastic, wouldn't hesitate to stay there again if I went to Budapest.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bahamas

Rooms are amazing very modern and clean, Palace..

Posted 21-Jan-2015
Pros: Rooms, atmosphere, decore
Cons: parking
Location: very close to city center.
Food, Rooms, Hotel are amazing, very reasonable price.
3 out of 5
by A verified travellerfrom Michigan

Nice Hotel

Posted 16-Jan-2015
Pros: Service
Cons: find alternatives to the steep marble stairs
Location: Little
This is an absolutely beautiful hotel in a section of Budapest that we did not feel safe walking around at night and as a consequence, took taxi rides to evening engagements. The hotel is beautifully restored and there is always a crowd in the New York Cafe taking pictures of the elaborate and intricate decorations. There are a lot of stairs in the hotel and no alternative means of getting to the lobby or any of the restaurants. The rooms are docorated in a very uncomfortable fashion with hard leather/plastic chairs that are not conducive to prolonged sitting.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney

Nice hotel, great spa

Posted 12-Jan-2015
The staff were friendly & the rooms were clean. Location is about 15 mins walk to the river where the main attractions are. However The New York cafe was very underwhelming - atmosphere was like a doctor's waiting room :(
4 out of 5
Recommended
for Everyone
by A verified travellerfrom paris

Le charme et la "splendeur de l'Est "

Posted 09-Jan-2015
Chambre très grande et literie au top. Quelques petites choses a rénover /rafraîchir .( sdb humidité mur..) Clim /chauffage un peu bruyante ... Le buffet du petit déj est très bien sucré, salé, chaud froid ..dommage pas de jus de fruits frais :-) très bons croissants ! Salle de sport et Spa a repenser mais déjà bien de pouvoir se détendre dans une piscine chaude . Toujours un petit Air de piano dans le Hall ou au bar de l'hôtel très sympa. Et que dire de la dorure , de l'architecture .. Splendide !
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Place, Fab Hotel

Posted 05-Jan-2015
Cons: The bath did no work, but they offered to change rooms, however the other spare room was not as nice so stayed put
Fantastic, well looked after, great breakfast and superb room
4 out of 5
Recommended
for Everyone
by A verified traveller

Schönes Grandhotel

Posted 04-Jan-2015
Pros: Ambiente
Cons: nur die beiden oben genannten Punkte
Location: Stadtmitte, sehr gute Anbindung zu den Sehenswürdigkeiten
Sehr schönes Ambiente bei ausgezeichneter Lage mit sehr guter Anbindung an öffentliche Verkehrsmittel. Der Service am Empfang und im Restaurant war sehr gut. Leider gab es 2 Punkte, die unseren Aufenthalt etwas getrübt haben: Die Zimmertemperatur war viel zu hoch und nicht regulierbar. Das Fenster war nicht zu öffnen. Das Badezimmer wurde nur oberflächlich geputzt (Vorgängerspuren am Boden der Toilette).
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Suffolk, UK

Very comfortable stay

Posted 29-Dec-2014
We enjoyed our stay very much and the staff were all very polite and friendly. We did not have breakfast there as it seemed very pricey but the room was very comfortable in all respects.