Ratings based on 133 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from alberta, canada

Very clean, good location.

Posted 18-Oct-2014
Pros: Clean clean clean. Nice staff. Mix of business and vacation travelers.
Cons: Only minor annoyance was that there were no wheel locks on the beds so they moved easily on the laminate floor.
Location: The hotel was very close to the train station so it was a quick and easy walk even with full size luggage. Restaurants, shopping, attractions close by
We ( my daughter and I) were traveling to quite a few locations and this was the nicest hotel we had in the price range (moderate) that we stayed in. It was very clean and very comfortable and very quiet. The floors were laminate so didn't have that icky hotel carpet thing to deal with. There were a few English channels on the TV so great for catching up on the news. We didn't have the breakfast but I did go down in the morning and grab a coffe (free until nine am) . Although if you were happy with instant coffe or tea they were available in the room. We had trouble with the in room safe and couldn't get it open (my error I believe) . Because it took a while to open it and the very nice young woman had to keep coming in and out, we were offered late check out on the house which helped us out as our flight was later in the day.
4 out of 5
Recommended
for Everyone
by A verified traveller from Costa Rica

Excelent Hotel

Posted 12-Oct-2014
totally recommended, too. close to major sites, very friendly staff and very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, Canada

Great hotel with a convenient location

Posted 27-Sep-2014
Pros: Great location and very clean accomodation
Cons: Breakfast options were great but did not taste good.
Location: Very close to Grand Place and the central area of Brussels
We had booked this hotel mid-way of our vacation. The room was large, and very much like a North American style. It also had a large washroom, although there was an issue with the tap of the shower, but that was fixed immediately. The breakfast was a bit expensive (15 euros) and it didn't taste very good...either too salty or too sweet. However, I would recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Liverpool

Great location, great staff, great stay

Posted 02-Sep-2014
We went on a long weekend break to visit Brussels and Bruges. This hotel was very reasonable, in a great location for the Grand Place and centre of Brussels as well as being very close to the main train and metro stations making it easy to get around. The staff were all very friendly and helpful and spoke many languages. We especially appreciated the later checkout time. The BBC channels were nice, the room was clean, well stocked and ventilated. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveller from Crossford, Scotland

Ideally centrally situated for bus and train.

Posted 20-Aug-2014
Very friendly and helpful staff- nothing was too much trouble for them. An ideal holiday venue which I can honestly recommend.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 21-Jul-2014 on Hotels.com
3 out of 5
Recommended
for Couples
by Raf from London, UK

Amazing location, okay hotel

Posted 23-Jun-2014
Location was literally a tiny (few mins) walk to anything important/relevant for a tourist. However, room cleanliness and comfort could be better. Also we asked for a double room and ended up with 2 single beds put together. Since the beds are on wheels, they always move and separate and create a gap, NOT a double bed solution at all. This has happened before, maybe this is a European thing?!
5 out of 5
Recommended
for Business Travellers
by A verified traveller

One of the better hotels in Brussels

Posted 22-Jun-2014
Pros: Everything was fine for me and I travel a huge amount. Perfect for a business traveller.
Cons: All good. Lighting could be a little bit brighter.
Location: Very well located about 100m from Central station. Close to a lot of bars and restaurants but down a quiet street.
The NH is definitely one I will be going back to - I've stayed in over 10 different hotels in Brussels and NH is the best so far, whatever the price range. Nice room (albeit a little too much dark wood), comfortable bed, quiet, good quality, great staff and well staffed reception. I like it very much and it has my vote.
4 out of 5
Recommended
for Everyone
by A verified traveller from ottawa

nice hotel but staff should improve

Posted 13-Jun-2014
Pros: room was very good
Cons: staff at the front desk
Location: close to Grand place and all attractions
staff not very friendly and not willing to help, very good hotel, good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very good location for all sightseeing etc.

Posted 01-Jun-2014
Pros: Friendly staff, good breakfast, good location
Cons: For our short stay, everything was very good
Location: A short walk to the Centre and usual sightseeing was not far away.
Staff were very helpful and everything was close for sightseeing