Ratings based on 451 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom korea

역 관광지 중심에 있는호텔

Posted 29-Mar-2015
Pros: 편리한의 ㅣ
Cons: 직원의 친절도가 부족
Location: 맛있는 식당
역과 가까운 위치에 있으며 관광지에 접근성이 좋아 어디든 도보로 이용이 가능했으며 주변에 쇼핑센터와 맛있는 식당이 많아 즐거움이 두배가 되었습니다
2 out of 5
by A verified travellerfrom Brighton

A pity my request wasn't taken notice of

Posted 24-Mar-2015
Pros: Location
Cons: Taking into account requests made at the time of booking.
I had made a request when I booked to have a double bed and a non-smoking room. When we arrived at the hotel, we checked in fine, and went to a nice room on the second floor, but it had two single beds. It was late, but I still went to reception to say that I had requested a double bed, and was then given a room on the first floor, which wasn't refurbished yet, it was cold and we had to work out how to use the heading, a light bulb was out in one bedside lamp and also in the bathroom. We had seen the quality of the better rooms when we had first gone to the room on the second floor, so we knew we had been given a worse room. At 7am on the Sunday morning we could hear disturbing banging noises from below, perhaps the restaurant, like doors banging or brooms hitting walls, but it was disturbing. Overall, our stay was really disappointing. The local is amazing, but I was let down because the request I had originally made was not taken into account, and if it had been, we probably would have had a nicer room, with a double bed, but instead we were given what was left.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Mumbai

Posted 22-Mar-2015
Pros: It is close to city centre, Grand Place and the Square. Many good restaurants are within walking distance.
Cons: The staff are icy and not forthcoming.
Overall experience was pleasant. The room was comfortable. But the shower area is too cramped.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Zaragozs

Hotel confortable y súper bien situado

Posted 16-Mar-2015
Nuestra experiencia en este hotel ha sido muy satisfactoria.Es un hotel muy confortable,como casi todos NH,y su situación es inmejorable. Lo único que no me gustó es que habiendo pagado el hotel te hagan pagar una tasa extra.Estaría bien que nos lo dijeran de antemano,antes de coger el hotel
2 out of 5
Recommended
for Personal Event
by aiminfrom 浙江

一般般

Posted 07-Jan-2015 on Hotels.com
优点也就只有地理位置了,离火车站5分钟的路程,200米就是教堂。 房间出奇的小,不要被漂亮的图片所欺骗,很古老的建筑,可能布鲁塞尔就这样吧。
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 07-Jan-2015 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveller

Consigliato

Posted 03-Jan-2015
Buon hotel, pulito e con personale disponibile. Comodo da raggiungere dalla stazione centrale.
5 out of 5
Recommended
for Couples
by Christafrom USA

Very nice modern hotel

Posted 02-Jan-2015 on Hotels.com
Loved this hotel & would stay here again if visiting Brussels in the future! Wonderful staff that spoke English and the check-in process was a breeze. Unsure of the parking situation as we did not drive to the city. Room was on the smaller size, but it was modern and clean. The bathroom was just okay. We did not get the hotel breakfast (was expensive). Location was perfect!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Canada

Downtown, clean, friendly staff

Posted 02-Jan-2015
Location: Really close 3 min walk max to grand place.
Staff were nice and willing to let us check out late at no additional cost. Hotel room was small - no space to pass between the desk chair and the bed when someone is sitting - but clean and seems recently reno'ed. Bathroom is lovely. Beds are comfy. The only negative I have is that there is a sort of window to the bathroom; it is foggy glass but still a little strange if you're there with siblings.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Vermont

Great basic hotel close to the Grand Place.

Posted 31-Dec-2014
Pros: Everything.
Cons: We were satisfied in every way.
Location: Short walk to all the sites around the Grand Place and many excellent restaurants & cafes; room had a view of Cathedral of Ss. Michele & Gudule.
Extremely friendly and helpful staff. Spotlessly clean. A positive experience in every way.