Ratings based on 422 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

très bien placé

Posted 22-Dec-2014
Pros: sa situation
Cons: les fenetres : isalation thermique et phonique nulles
Location: plein centre de bruxelles .. super quartier
très bien placé mais bruyant si donne sur la rue .. mauvaise isolation des fenetres ... donc froid et bruit .. mais avec une paire de boules qui est ce et le chauffage, ca passe
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Hessen

Sehr zentral gelegen.

Posted 15-Dec-2014
Man kann vom Hotel aus, zu Fuß bis in die Innenstadt Brüssels, nur ein paar Minuten entfernt, alles erreichen. Das Frühstück war gut. Die Einfahrt zum Parkhaus war zu eng, das Parkhaus selbst zu klein.
3 out of 5
by A verified traveller

Mitten in Brüssel

Posted 30-Nov-2014
Das Hotel ist zwar mitten in der Stadt von Brüssel und gut gelegen, aber es war dafür auch relativ laut. die Wände sind dünn. Das Internet WLAN ist vorhanden aber sehr langsam (z.B. YouTube schauen geht nicht).
3 out of 5
by A verified travellerfrom United Kingdom

Welcoming city spoiled by poor reception at desk

Posted 05-Nov-2014
Pros: Location
Cons: Attitude to guests - not assume that guests are at fault and be willing to admit it might be the hotel. Apologise if poor service is received.
Location: Centre of the city and near to the central railway station for day trips to the rest of the country.
On an early evening return to our hotel to relax before enjoying the capital's sights once again, you can imagine our disappointment when our room had not been cleaned. Obviously we were really reluctant to have to report it, so thought appearing at reception was better than any potential misunderstanding by a phone call to the desk. On explaining this unusual oversight, rather than receiving an apology in any language, our ability to hang the correct 'please clean our room' sign on our door was questioned by the staff member on duty at reception when we had just come from the door on which the sign was still clearly hanging on our on door. Please let us assure you that both our jobs require us daily to make decisions that more than equip us for such a task as hanging the correct request sign on a hotel room door. The staff member then disappeared as abruptly as they had greeted us with no explanation, so not wanting to be rude and be gone when the staff member returned, we then wasted time waiting in the lobby wondering what was happening, before we gave up and went out? Fortunately on our return to the hotel that night the room had been serviced which is more than can be said for our experience of the hospitality. Isn't it true how important common courtesy can be in influencing the overall ambience of your stay and how soured it can be by its absence?
3 out of 5
Recommended
for Everyone
by A verified traveller

nice and disappointing

Posted 23-Oct-2014
Pros: the location
Cons: bug screen should be installed if they want to open the windows. They should add some light. It is depressing in there.
This is a nice hotel with a great location. The bed is comfortable decor nice but room are dark, not much for lighting. They try to save energy and it is fine but.... they open the windows to aerate the room during the day. When you come back at night the room has mosquitos that keep you awake and make you feel like you were camping. Average mosquito kill: 5 per day. The acoustic of the room is poor. You can hear everything from the neighbours. I do not spend too much time in my room when I travel but the mosquito was my major complain.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom alberta, canada

Very clean, good location.

Posted 18-Oct-2014
Pros: Clean clean clean. Nice staff. Mix of business and vacation travelers.
Cons: Only minor annoyance was that there were no wheel locks on the beds so they moved easily on the laminate floor.
Location: The hotel was very close to the train station so it was a quick and easy walk even with full size luggage. Restaurants, shopping, attractions close by
We ( my daughter and I) were traveling to quite a few locations and this was the nicest hotel we had in the price range (moderate) that we stayed in. It was very clean and very comfortable and very quiet. The floors were laminate so didn't have that icky hotel carpet thing to deal with. There were a few English channels on the TV so great for catching up on the news. We didn't have the breakfast but I did go down in the morning and grab a coffe (free until nine am) . Although if you were happy with instant coffe or tea they were available in the room. We had trouble with the in room safe and couldn't get it open (my error I believe) . Because it took a while to open it and the very nice young woman had to keep coming in and out, we were offered late check out on the house which helped us out as our flight was later in the day.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Costa Rica

Excelent Hotel

Posted 12-Oct-2014
totally recommended, too. close to major sites, very friendly staff and very helpful.
3 out of 5
Recommended
for Everyone
by A verified traveller

Günstig Gelegenes Hotel in der Nähe des Grand Plac

Posted 05-Oct-2014
Das Hotel liegt in der Nähe des Grand Places, den man bequem zu Fuß in 5min erreichen kann. Leider ist es im Hotel an den Wochenenden Nachts sehr laut, was an den vielen Hotelbesuchern liegt. 18€ für das Frühstücksbüffet sind leider recht teuer, vor allem wenn man keinen Platz mehr im Frühstücksraum bekommt. Zu den Frühstückszeiten gingen die Teller zur Neige und das Buffett wurde teilw. nicht mehr nachgefüllt.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom g

Muy céntrico y comodo

Posted 29-Sep-2014
La primera noche no había agua caliente en la ducha pero nos lo cambiaron con eficacia y amabilidad
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver, Canada

Great hotel with a convenient location

Posted 27-Sep-2014
Pros: Great location and very clean accomodation
Cons: Breakfast options were great but did not taste good.
Location: Very close to Grand Place and the central area of Brussels
We had booked this hotel mid-way of our vacation. The room was large, and very much like a North American style. It also had a large washroom, although there was an issue with the tap of the shower, but that was fixed immediately. The breakfast was a bit expensive (15 euros) and it didn't taste very good...either too salty or too sweet. However, I would recommend this hotel.