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Reviews of Manhattan Hotel Brussels

1 out of 5
Manhattan Hotel Brussels
Boulevard Adolphe Max, 132-140, Brussels

Reviews

5.2
Rating 10 - Excellent. 19 out of 340 reviews" "
Rating 8 - Good. 57 out of 340 reviews" "
Rating 6 - Okay. 90 out of 340 reviews" "
Rating 4 - Poor. 84 out of 340 reviews" "
Rating 2 - Terrible. 90 out of 340 reviews" "

5.0/10

Cleanliness

6.0/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Marja

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a property Expedia and other websites should drop! Carpet: 1950's, worn through, Mattress early 1990's, curtains don't look like they have been washed since smoking in rooms was still legal. We were one of the several people at the front desk cancelling our second night. We made it through one with lots of antihistamines. I feel sorry for the old people who still try to run it as if it is worth staying in. It needs a major overhaul to ever be a decent hotel again. The picture must be of a room they dressed up for pictures. No parking, they didn't care what their description said. You would not want to park there if you could, you would probably find a homeless person sleeping in it in the morning. Breakfast was factory bread with cheap cuts of meat and processed cheese. A very sad place in a very sad state in an overall pretty good location.
Stayed 2 nights in Dec 2023

2/10 Terrible

Fitim

Stayed 1 night in Dec 2023

4/10 Poor

Graham

Good points: it’s a convenient location that’s marred by rough sleepers and the current roadworks. Metro very close. It’s cheap, with 24/7 reception. Bad points: Linen clean but stained. Carpets laughably worn and stained, layers of dust on mouldings, and the ceiling in my bathroom was starting to fall down. Entire hotel battered and ancient, a century’s old building last updated / decorated in the ‘50s by the look of it. Furniture was mostly chipped Formica, the room had just 1 power socket used by the TV, there was no shower curtain. My room looked out on a “light well” mostly filled with a fire escape so the room lights HAD to be on. Given the price, I wasn’t expecting much from the included breakfast, and it met my expectations. Overall, it sounds worse than it was, I stayed 2 nights and slept well, and was out sightseeing most of the time.
Stayed 2 nights in Oct 2023

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Woke up at 1am covered in bed bugs… I moved to another room which had a leaky toilet and sounded like the room was adjoining a night club… got into bed and realised there were more bed bugs than the other room… there were no other rooms left. I ended up lying in the Bath on a towel as it seemed the only bed bug free part of the room…unable to sleep a wink all night as the shower head was constantly dripping on me.. after I spent 2 hours flicking the bugs off my luggage and clothing, and out of my hair. Didn’t stop to see what breakfast was like - there was a man sleeping in reception due to bug infestations in his room. Carpets stained and generally grotty everywhere… for the love of God stay away from this hell hole!!
Stayed 1 night in Oct 2023

2/10 Terrible

Melissa

Stayed 2 nights in Oct 2023

2/10 Terrible

Nicolas

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible!
The room was minute, the toilet was broken and I had to flush by filling the trash can with water and dumping it into the bowl, and I'm pretty sure I got bitten by bedbugs. This is clearly a third-rate hotel. The only nice thing is that it's very well located.
Stayed 1 night in Sep 2023

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, I'll start with the positive. The location of the hotel is great and walking distance to metro or anything else is easy. Now onto the negatives. First and most important is the bed bugs. The first night I didn't notice them until the spots started showing up all over my body around 4 pm. The second night was awful. I had about 50 bites from them and found several crawling around the bed when I woke up. On top of that, the loaction is noisy in every way. Between the traffic, seemingly paper thin walls, and constantly filling toilet tank, there wasn't a moment of silence. I could never in good conscience recommend this place to anyone. Side note: Read the reservation carefully. The only wifi is in the lobby area. Anywhere else it costs 5 euros for 5 hours.

4/10 Poor

Decio

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
The Hotel is extremely dated and dirty. There were no amenities. Floors were filthy and cigarette butts behind the bed. The tops of the closets were covered in dust. There was no heat control in the room and no fan as a consequence it was extremely hot all night and day. Skip this one unless your seeking inspiration for Hotel Nightmares.
Stayed 2 nights in Jul 2023

2/10 Terrible

Mark

Stayed 1 night in Jul 2023

4/10 Poor

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Floor covered in stains, toilet was constantly refilling tank, wifi only available in the lobby, multiple neighboring guests complained of bugs in their room
Stayed 2 nights in Jun 2023

2/10 Terrible

Vikas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

marsha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Mykhailo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid! We booked a room for one night to stop on the way to Germany. It was so bad, we could not stay. We are not spoiled, basic room that is clean and safe would have done the job. Needles to say we were charged for something we couldn’t use. It’s disappointing that Expedia would advertise this hotel ( it’s not ) on they website.
Stayed 1 night in Jun 2023

2/10 Terrible

Ruth

Stayed 1 night in May 2023

8/10 Good

Bohumir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Bohumir

Stayed 1 night in Apr 2023

2/10 Terrible

Lenia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2023

6/10 Okay

Bohumir

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goof for value but not wifi in my room
The hotel is dated and that is noticeable in the conditions of the carpets, furniture and lift, but I guess that is what you can get for the price. The staff was helpful and friendly and the location is excellent and well-connected by Metro (Rogier station is within walking distance). If you come from Severtem airport there is a bus that leaves you very nearby so if you have enough time it can be very cheap. The only major problem that I experienced is that the internet service is only working on the first and second floor and my room was in room 8. This was a real shame because if I wanted to use their wifi I need to go to the reception which is not a comfortable place to work. I saw that there was a group having a conference or events on the second floor and they were working from there, but again it is not practical for the many guests visiting Brussels mainly for work not to have access to wifi in their rooms. It could be argued that the inclusion of this service in the advert is deceiving.
Stayed 3 nights in Mar 2023

2/10 Terrible

Evens

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not satisfied
Stayed 1 night in Jan 2023

6/10 Okay

Bill

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a certain very local kind of charm to the place (one can imagine a time when it was a lovely hotel) and the staff were friendly, but the place is definitely not in good shape. It was tolerable for 2 nights, but I can't say I'd go back.

8/10 Good

Jesus

Travelled with group
Liked: Staff & service
If you're looking for something that's near the center this is a great location. The hotel feels a bit outdated but it has plenty of space, the staff is very friendly, it is located within 10 minutes walking distance to where there are plenty of restaurants, bars, sightseeing locations. I think it's fair for the price, I had a good experience here.
Stayed 2 nights in Oct 2022

2/10 Terrible

Busani

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you love yourself don’t go in that hotel
If you love yourself avoid that place at all cost No heating Filthy carpet Filthy chairs I didn’t even shower there that’s how terrible it is because I don’t even thing they have hot water No internet in rooms you have to go downstairs in reception if u need wifi You have to buy a card for £5 if you need internet in your room but another waist of money as it’s not working Drunk homeless looking like people making noise and asking you for money I had to spray perfume on my bedding before I slept on it Horrible horrible place and I am never fussy about hotels but this one is taking it to another level The TV in the room is from 1980s TV I don’t even know why they put it there Them 1st TVs with not even have remote Again— if u love yourself DO JOT GO THERE my wife was laughing when I told her I felt like I was in jail
Stayed 1 night in Oct 2022

4/10 Poor

Afshin

Stayed 1 night in Aug 2022

2/10 Terrible

Brendan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is without doubt the worst hotel I have ever stayed in should be a -10 star really dirty place
Stayed 1 night in Jun 2022

4/10 Poor

Gary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced considering how poor it was.
I do not usually leave reviews but considering the price of this accommodation, I was expecting more from the property. The room was dirty with dust and dirty finger prints over the wardrobe doors, carpets were bald in areas, the toilet kept leaking so that your feet were covered in toilet water, there was graffiti on the doors and mirrors, there were hairs on the bed, there was a old cigarette packet on the floor, the white wallpaper was filthy... Amongst a host of other trivial aspects that I will not bother mentioning.
Stayed 2 nights in Jun 2022

6/10 Okay

Joan

Stayed 5 nights in Jun 2022

4/10 Poor

Hafiz

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good!
Stayed 3 nights in Feb 2020

4/10 Poor

Raymond

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Needs a complete makeover. Staff need a customer service course.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property still having the old analog tv. No sign to prevent people" Do not disturb". No wifi in the room. If you do want wifi, you're gonna buy €10.00 for 10 hours. This old style. Overall, I'm not happy.
Stayed 6 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Spectacularly bad. One of the worst
I pride myself in being a good judge of hotels for booking, based on forensic Internet research – and yet, in this case, I made a spectacular mistake. I was expecting this to be certainly a basic type of hotel, but clean and civilised. In the event, it is a spectacular dump, of the lowest possible magnitude. It’s really a bedsit, or a hotel worthy of being rented by the hour for intimate encounters. No pressure in the water pipes in the bathroom; filthy; broken stuff; poorly insulated; cold. The breakfast has got to be the absolutely very worst I’ve seen in 3 decades of staying in hotels. Please avoid at all costs unless the price is under €30/room/night in which case, if you can’t find anything better, fine. What a mistake! I’m kicking myself.
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, awful breakfast, very small room, no WiFi unless you pay for it by hour or to get a card, booked 2 rooms for 3 persons and were different stories, sink was leaking, bathroom door wouldn’t close properly, shower wasn’t working and barely hot water
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Very small dated room with a bath and a hand held shower . Staff helpful though and breakfast ok .
Stayed 3 nights in Sep 2019

2/10 Terrible

Anthony

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Hell
WOW.............. Possibly the worst and creepiest hotel I have ever stayed in... I booked 2 rooms one for me and a colleague.... It was so bad my colleague checked out and went to a different hotel... going up in the lift was like being in a horror film, but taking the stairs wasnt much better - the blood stained carpets outside the room didnt help and the 'shower' wasnt really usable - the best part of this stay was hearing the door close after checking out.... Details - Door frame splintered and sticking out, must be energy saving as most rooms were filled with darkness, worn carpets and rooms, stains on carpets, lifts were out of date and unreliable
Stayed 1 night in Sep 2019

4/10 Poor

Elisa, Montreal

Disliked: Cleanliness, staff & service, property conditions & facilities
No shower curtain extremely poor breakfast choices
Stayed 3 nights in Sep 2019

4/10 Poor

Ben

Stayed 1 night in Sep 2019

4/10 Poor

Shahram

Disliked: Cleanliness, staff & service, property conditions & facilities
Travel to 18th century
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in terrible condition and the location is bad
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smelled strongly cigarette smoke. No shower, only bathtub which was clogged. We announced twice but 3 days later nothing was done. Toilet paper not replaced, needed to ask reception. Toilet stained a smelling slightly urine. Restroom near reception dark, smelling very strong urine. Elevators 2,one almost not working all time the other - scary, without door and outer door required manual pushing of locking device otherwise would not close. Unpleasant experience.
Stayed 3 nights in Jun 2019

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Fantastic location but that’s it. Watch out for BED BUGS. Rooms are tiny and dirty, shower didn’t work, almost no natural light. Pretty sure everything is original.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
It's a budget priced hotel, rather in need of some refurbishment ,but staff were friendly and helpful. Room was OK . If you want an economical, no frills place to stay within easy reach of town centre it's fine.
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel ever in my life.
worst hotel ever in my life. all dirty, ugly, bad service. all bad.
Stayed 3 nights in May 2019

8/10 Good

Cristina

Liked: Staff & service, room comfort
The hotel is good value for money especially for Brussels. The location is good and the top floors have a very nice view over the city. The staff is helpful and nice. Not a luxury hotel by any means but comfortable. The only real down side was the lack off free WiFi in the room.
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

4/10 Poor

suttarwala, Vadodara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worest hotel....i dont know good company like expidia why choose this type of hotel...its location is good otherwise rooms are over loaded with bugs and damp please dont select..
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Some lovely Art Deco fixtures but in a very poor state of repair
Stayed 1 night in Apr 2019

4/10 Poor

Rodney

Disliked: Property conditions & facilities, room comfort
Well past its sell-by date - really not acceptable
The room was not as represented on the site. It was small for a twin, tiny "bathroom" and very hot and uncomfortable. Since it was on the 8th floor the windows were locked shut with only a small gap on the top window. I was unable to shower - the "hip bath" made it impossible to safely stand, sitting down was unpleasant and the shower rose just had one jet (leak). At the times I needed WiFi the small reception area was full of "students". The toilet adjacent to reception was only suitable for emergencies - in a darkened area unable to locate light switch and not too clean. Breakfast room OK but food uninspiring - burger cheese slice and thin salami, brioch type bread, cheap cornflakes, toast and preserve in little plastic tub. Juice and coffee. This may have been a decent hotel in the 1970's but in need of a total refurbishment. Would have no intention of staying here in future - worst hotel I have stayed in in Brussels. Expected more for 90€/night.
Stayed 2 nights in Mar 2019