Ratings based on 573 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Jul-2015
Ok. Did not feel 5 star luxury, but service is great.
4 out of 5
Recommended
for Everyone
by A verified traveller

도시 중심 광장 근처에 위치해 있어 매우 편리함

Posted 28-Jun-2015
Pros: 호텔의 위치 (기차역 및 메인 광장 근처에 위치해 있음)
Location: 쇼핑, 관광, 편리한 대중 교통
이게 과연 4스타 호텔인가 싶을 정도의 한 두명의 호텔 직원의 불친절한 모습을 제외하고는 전반적으로 매우 만족하였음
5 out of 5
Recommended
for Everyone
by A verified traveller from Edmonton, Canada

Very nice hotel in a good location.

Posted 06-Jun-2015
I really enjoyed my stay at this hotel. It feels like a luxury hotel without the price tag. The hotel has a "grand" feeling to it, great staff, and it's very clean. It's in a good location, about a block away from a shopping street and a shopping mall. It's also a 10-15 minute walk from the centre. I didn't use the hotel parking, as you can save yourself 12 euro a night by self parking at the mall on the next block.
4 out of 5
Recommended
for Everyone
by A verified traveller from Tampa

Central location with wonderful staff is the Plaza

Posted 28-May-2015
Pros: Location, staff, cleanliness.
Cons: Bed and pillows.
Location: Near everything and the Brussels North trains.
Early arrival from a transatlantic flight yielded a ready room which was a great start. Staff is very friendly and professional. Room was clean and has good air conditioning. Bed was two twins, this was not the greatest, and after a few nights, felt a little stiff. I think a simple featherbed would have greatly improved the bed. Pillows were soft and fresh, but needed more, as they are quite small, just ask, and the staff will quickly ensure your request.
2 out of 5
by A verified traveller from Oxford

Too hot in summer

Posted 13-May-2015
Lovely old, and quite grand, hotel. Never stay here in summer. There's no air conditioning and even in a cool May it must be about 28 degrees in the bedroom. Far too hot to sleep. I'm not sure how good a hotel can be if it doesn't allow you to sleep there.
5 out of 5
Recommended
for Everyone
by A verified traveller from Pittsburgh, PA

Classic hotel

Posted 09-May-2015
Cons: Breakfast was too pricey -- for breakfast.
Excellent stay at a classic hotel within easy walking distance of Gare Nord (connecting to/from the airport), as well as all the major sites. For those sites further afield, like the EU, Atomium and museums, Metro Rogier is a block away.
1 out of 5
by A verified traveller from Köln

Es gab ein Früher!

Posted 02-May-2015
Hatte mal tolle Zeiten! Schlechter und unprofessioneller Service. Versteckte Kosten durch überhöhte Parkgebühren. Frühstückssngebot entspricht 2 Sterne. Für uns nicht wieder.
4 out of 5
Recommended
for Everyone
by A verified traveller from P.

Hotel accueillant et bien placé

Posted 21-Apr-2015
Deuxième séjour, le premier donnant envie d'y revenir !!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Apr-2015
Pros: Lobby very attractive, bed very comfortable.
Very accommodating -- when I arrived in the a.m. well before regular check-in, I was able to get a room early.
4 out of 5
Recommended
for Everyone
by A verified traveller from vancouver

Wonderful experience where staff extend themselves

Posted 12-Apr-2015
We stayed three days and we enjoyed the comfort and the surroundings of Hotel Le Plaza.