Ratings based on 231 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Getaway With Friends
by Johnfrom SF Bay Area. Calif

Absolutely Beautiful

Posted 26-Aug-2014 on Hotels.com
The hotel itself is beautiful! It sparkles. The staff are equally as good as the hotel. The location could not be better. We walked from the rail station, about 15 min walk. Suggestion! When choosing luggage for Europe trips that have wheels. Focus some attention to the wheels, and for signs of being delicate. A lot of sidewalks and roads in Europe are cobblestone and very hard on luggage wheels. Especially if your bags are heavy. Back to the hotel if want location and fantastic service stay here.
3 out of 5
Recommended
by Andrew Ffrom London

Not like the pictures!

Posted 04-Jun-2014 on Hotels.com
Ok. Not really 5* in my opinion. Staff and service v good. Room shabby. Looked nothing like the rooms in the pictures. Breakfast good. Coffee average at best. Well located. Wouldn't go back on reflection.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 24-May-2014 on Hotels.com
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 09-May-2014 on Hotels.com
5 out of 5
Recommended
for Families
by Lam Kam Tim

This traveller left a rating score only Posted 01-May-2014 on Hotels.com
4 out of 5
Recommended
by Alex P.from New York City

very nice, but...

Posted 25-Mar-2014 on Hotels.com
This could be a 5 star, and they rate it as such, but really 4 is more accurate. Service is not extraordinary, they nickel and dime you for silly little things (like internet), and for every great aspect, there's one that seems to fall short. Nevertheless, the location makes it unique and extremely useful. I would stay here again (having been here twice before) but with measured expectations.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Super location

Posted 27-Feb-2014 on Hotels.com
It is just right outside of the central station. The hotel room is spacious and very good service
5 out of 5
Recommended
for Personal Event
by MAB

This traveller left a rating score only Posted 22-Feb-2014 on Hotels.com
5 out of 5
Recommended
by Brian Amesfrom Great Washington DC area

First class and convenient

Posted 04-Feb-2014 on Hotels.com
The hotel is obviously very nice and can be affordable if you search various web sites. Most of all it is extremely convenient if you take the train from the airport (to Central Station) and want to be in the heart of the Grand Place district. The hotel staff are extremely friendly and helpful and the hotel itself is nice and has a pretty decent fitness room to boot. If you do not want to eat in the hotel (which can be pricey) you have numerous choices in the immediate area within a short walk. I will definitely stay here again.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great value on a Sunday night

Posted 29-Jan-2014 on Hotels.com
Hotel was modern, great location, bar staff very friendly with fab service & the breakfast buffet was very impressive! It's good value on a Sunday night but could not afford this hotel as a regular haunt during the week (as much as we'd like to!). Shame that WiFi is not included in the rate but would happily stay again.