Apartment, 1 Double Bed, Terrace | Living area | Flat-screen TV
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Reviews of Wellness Apart Hotel

3 out of 5
Wellness Apart Hotel
Rue Des Palais 108/110, Brussels

Reviews

7.4

Good

Rating 10 - Excellent. 100 out of 392 reviews" "
Rating 8 - Good. 150 out of 392 reviews" "
Rating 6 - Okay. 80 out of 392 reviews" "
Rating 4 - Poor. 37 out of 392 reviews" "
Rating 2 - Terrible. 25 out of 392 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Diana Marcela Ruiz

Disliked: Cleanliness
Stayed 2 nights in Apr 2024

8/10 Good

Keryn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rough area, but hotel itself felt safe. Apartment older but spacious and clean. Comfortable bed. Reception friendly and helpful. Note: they no longer offer breakfast
Stayed 3 nights in Apr 2024

10/10 Excellent

Marko

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Wayne

Liked: Cleanliness, room comfort
Very good stay at Wellness Apart Hotel
Check in to the hotel was great, and the manager was polite and very helpful. It was also my first time staying in an apart hotel, and that experience is unforgettable. The room was very nice and warm when the weather was terrible, and my stay was very comfortable.
Stayed 1 night in Dec 2023

8/10 Good

Amber

Travelled with partner
Nice spot little different than pics and would’ve rather been closer to city center. Not the best area.
Stayed 2 nights in Nov 2023

10/10 Excellent

Janeth

Liked: Cleanliness, amenities, property conditions & facilities
Staff very kind. Room so clean, nice, spacious and large.

8/10 Good

Suzanne, Edgware

Liked: Property conditions & facilities
Very smart looking apartment, although basic. Check in & out was great & they responded to requests prior to the booking promptly. Area isn't the nicest, but if you like a kebab there's no shortage of food shops. I found supermarkets a bit harder to find Would stay again though
Stayed 2 nights in Nov 2023
Response from Receptionist on 10 Nov 2023
Merci

8/10 Good

Monika

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and the hotel was clean. Bus stops were close but there was a strike on the one day we were touring so there were still some buses running but it was more difficult. Good value for the price
Stayed 2 nights in Oct 2023
Response from Receptionist on 16 Oct 2023
Merci

10/10 Excellent

Xinyi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The reviews did not look encouraging and we just booked the place because it was affordable and close to the train/flixbus station. But the room turned out much more comfortable and roomier than in the photos, it was a very pleasant surprise. The place is a walk away from the various tram lines, there are plenty of restaurants and cafes just a minute of walk down the street. Kind and helpful staff. For people worried about safety, they lock the hotel at night and you buzz in. Overall, we were just expecting a place to crash at and out of all the places we stayed at during our European trip that one was really one of the best.
Response from Receptionist team and Owner on 28 Sept 2023
Dear customer, We really appreciated your honesty and beautiful comments regards our hotel stay.Thank you so much

10/10 Excellent

Harriet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very spacious and front desk are nice. We recommend this place when in Brussels, for to our budget too.
Stayed 2 nights in Sep 2023
Response from Receptionist on 16 Oct 2023
Merci

10/10 Excellent

Kelvin

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Good experience
Stayed 1 night in Sep 2023
Response from Receptionist on 16 Oct 2023
Merci

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Nice apartment in less desirable location
The apartment is very good, staff nice and great value. The area around the Noord station is a red light district. We had no problems, but had to walk near this area several times with my child. You need to be very careful both in and around this station.
Stayed 2 nights in Jul 2023
Response from Receptionist on 30 Jul 2023
Thanks alot dear for your kind comments

8/10 Good

Marisa

Stayed 5 nights in Jun 2023
Response from Receptionist on 25 Jul 2023
Merci

8/10 Good

Iryna, Charlotte

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Located on a wide busy street of Brussels close to public transportation, restaurants and shops, it took us 15 min by car to get the center with all the sightseeing places. The area is a little sketchy but we felt safe. It was a little noisy because of the trams and traffic, but not too bad. Our apartment on the third floor was very spacious, clean and comfortable (actually better than expected after reading all the reviews). Two rooms with five twin beds total. Kitchen had a fridge, a microwave, a dishwasher and plates/pots/silverware. TV had no signal (which didn’t matter for us). Parking was 20 euros a day for their hotel garage or plenty of street parking available (free from 9 pm till 9 am and 2 euros an hour during the day.) Generally i can recommend this hotel.
Stayed 1 night in Jun 2023
Response from Receptionist on 12 Jun 2023
MERCI

4/10 Poor

Verified traveller

Travelled with group
Disliked: Room comfort
Terrible.
Terrible. While I was in Madrid doing my connection to board the next flight to Brussels I got a message from this hotel saying that my credit card didn’t pass. As per Hotel.con I had to pay in the hotel on my arrival, not before. I arrived at the hotel at 8:45 pm and they guy on the front desk said they cancelled my reservation because it was too late and that they were trying to contact me but didn’t answer to what I had to explain that I don’t live in Europe and didn’t have a SIM card. The guy pretended he called the manager and reactivated my reservation. The area is not safe, despite having a tram station nearby and a train station close by I felt unsafe all the time. The staff is not friendly.
Stayed 3 nights in May 2023

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, room comfort
Desk clerk at check in was so helpful and kind. The family apartment we had was very, very nice. It had plenty of room and high quality.
Stayed 1 night in May 2023
Response from Receptionist on 2 Jun 2023
Merci

10/10 Excellent

Marios

Liked: Cleanliness, room comfort
Better than expected for the price i paid.
It was so much better than i expected. For the price i paid [£45] it was a bargain. Excellent. Stay at room 19 if you can. The bed aas comfartble , excellent bathroom condition , hot water, and even there was a small patio in the room like a private terrace! Amazing i loved it. The neighbourhood i guess its a bit rough but i didnt mind at all .its a bit hilly around 25-30mins from central. Theres a tram stop in front which i didnt use because i walked.
Stayed 1 night in Apr 2023
Response from Popal on 13 Apr 2023
Merci beaucoup

6/10 Okay

Daniel

Liked: Cleanliness
Stayed 1 night in Apr 2023
Response from HAMAZA on 9 Apr 2023
Merci

6/10 Okay

Savanna

Disliked: Cleanliness
The streets around this area were fine during the day, lots of garbage in the streets. During the night was not the best for walking to and from the train station. I would not recommend walking alone after dark as a woman.
Stayed 6 nights in Mar 2023
Response from Receptionist on 19 Mar 2023
merci

2/10 Terrible

Kirsten

Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2023
Response from . on 4 Mar 2023
merci

4/10 Poor

Kirsten

Disliked: Room comfort
Stayed 1 night in Feb 2023
Response from . on 4 Mar 2023
merci

10/10 Excellent

Frank

Stayed 2 nights in Feb 2023
Response from Receptionist on 19 Mar 2023
merci

10/10 Excellent

Madel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022
Response from Receptionist on 29 Aug 2022
Chère Madame, Monsieur Merci pour vos excellents commentaires! Nous sommes si heureux de lire que vous avez apprécié votre séjour à Bruxelles. Nous nous réjouissons de vous accueillir la prochaine fois. Cordialement,

10/10 Excellent

Pieter Van de

Stayed 2 nights in Jun 2022
Response from Wellness reception on 1 Jul 2022
Dear Madam, Sir, Thank you for your great feedback! We are so happy to read that you enjoyed your stay in Brussels. We will look forward to welcome you next time. Regards,

10/10 Excellent

Carol

Liked: Cleanliness, room comfort
Upscale designed hotel rooms
This is a handsomely designed, beautifully maintained hotel a block from the main train station in The Hague. We recommend staying there.
Stayed 2 nights in May 2022
Response from Wellness reception on 26 May 2022
Dear Williamson Carol Thank you for choosing wellness aparthotel for your stay in Brussels. We are delighted to hear that you had the “Best stay in the wellness apart hotel We are so honored to receive such praises and acknowledgements. It is truly rewarding when our Guests recognize our commitments to offer quality of service. We hope to have the pleasure to welcome you again very soon. Warm regards, Wellness reception

2/10 Terrible

Verified traveller

Business traveller
Stayed 5 nights in Sep 2021

6/10 Okay

Verified traveller

Stayed 4 nights in Apr 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, reasonably priced and spacious room very close to the city.
Stayed 2 nights in Jan 2020

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and the hotel location very good
Stayed 1 night in Dec 2019
Response from Faisal on 28 Dec 2019
Dear Customer, We would first like to thank you for your comment about your stay at ApartHotel Wellness. It is nice to know that you had a good stay in our hotel. There is no doubt that we will share this comment with our team who will appreciate it greatly! We hope to welcome you here soon. Regards,

10/10 Excellent

Daina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Reception on 7 Dec 2019
Dear Customer, We would first like to thank you for your comment about your stay at ApartHotel Wellness. It is nice to know that you had a good stay in our hotel. There is no doubt that we will share this comment with our team who will appreciate it greatly! We hope to welcome you here soon. Regards,

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Although the hotel is on the main road, I was satisfied with my room, which was calm and didn't hear any noise from the street. Overall the room was clean and tidy, the heating functioned very well and the room temperature was perfect. Based on my personal experience, I would recommend this hotel.
Stayed 1 night in Oct 2019
Response from reception on 4 Nov 2019
Dear Customer, We would first like to thank you for your comment about your stay at ApartHotel Wellness. It is nice to know that you had a good stay in our hotel. There is no dout that we will share this comment with our team who will appreciate it greatly! We hope to welcome you here soon. Regards,

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from Reception on 7 Dec 2019
Dear Customer, We would first like to thank you for your comment about your stay at ApartHotel Wellness. It is nice to know that you had a good stay in our hotel. There is no doubt that we will share this comment with our team who will appreciate it greatly! We hope to welcome you here soon. Regards,

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The bed is small for a couple and soft. Would be
Our stay was good the hotel is accessible for transportation and shops
Stayed 15 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Igor

Liked: Staff & service, property conditions & facilities
Short business trip
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Perfect place to stay with friends - 20 min walk from city centre
Stayed 2 nights in Jun 2019

8/10 Good

leonie

Liked: Staff & service, property conditions & facilities, room comfort
Hotel is ok for price
The hotel was ok but the area was a very dirty, rubbish on the streets and some shady people, probably not safe to walk at night. Red light district near by. The room was spacious ( studio apartment ) but not a good kitchen to cook in, and no coffee or tea. The air conditioner dripped dirty water on the floor and the shower did not drain well at all we had to shower in a puddle. The street noise was bad with windows open, But over all it was ok. only had 2 nights there Staff were nice enough and the room suited our needs.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really modern hotel, not sure if we had a newly refurbished room but all seemed very clean and tidy.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area, lovely apartment itself. Staff could have been slightly more pleasant.
Stayed 2 nights in May 2019

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break with friends
Great apartment for a couple or small group of friends. Plenty of open space and very comfortable. 2 big sofas, 2 chairs and small table. Big windows that could be opened to let the air in. No hassle booking and checkin with answers to questions emailed the hotel. Location is very eclectic but do not let that put you off. It is a great area that is only 10 mins out of town by the tram. Always plenty to do and see if you enjoy experiencing a varied culture. The apartments are located between town and the royal palaces. 30 mins walk each way or jump on a tram outside the door. Would definitely recommend a stay here and would return if back in Brussels. We stayed for a 2 day city break. Easy to get to apartment from charleroi airport by public transport. Worth a visit.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The area is very dirty and looks unsafe. Some random people on the street pushed me for no reason.
Stayed 4 nights in May 2019

10/10 Excellent

Héctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice play
Excellent place, nice people and great hosts.
Stayed 2 nights in Nov 2018
Response from The reception on 23 Nov 2018
Thankyou

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 days noone made up the room.ever Bed was too soft. matrass very old. BVreakfeast very limited Neighbourhood is not safe. Close to Redlight disctrict Inside arab quarter
Stayed 3 nights in Nov 2018
Response from qaisar on 27 Nov 2018
thank you fot stay in our hotel sorry for the bad experience next time we make better for you

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from qaisar on 27 Nov 2018
thank you fot stay in our hotel see you again

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Stayed 1 night in Sep 2018
Response from qaisar on 27 Nov 2018
thank you fot stay in our hotel see you again

8/10 Good

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Train Station
Stayed 1 night in Sep 2018
Response from qaisar on 27 Nov 2018
thank you fot stay in our hotel see you again

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very decent place to say given the very reasonable price, would definitely recommend.
Stayed 1 night in Sep 2018
Response from qaisar on 29 Sept 2018
thanks a lot for your good comments we try to give the best for clients we hope see you soom