Ratings based on 157 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from England NW

Lovely hotel- Great Location

Posted 25-Jul-2014
The hotel and service was excellent. The hotel staff were friendly and very helpful, however the room itself was smaller than expected.
5 out of 5
Recommended
for Couples
by A verified traveller

Nice hotel, shame about the town

Posted 15-Jul-2014
Pros: Service, facilities, closeness to centre. Free guided tour
Cons: Attention to room space. Too much furniture
Location: Really close to market square. Ypres and battlefields. Michelangelo in local church a bit of a let down
Great hotel, fantastic service. Only downside is the room size constraint of Brugge. But the room has great facilities such as ipad, nespresso machine, heated bathroom floor. Brugge itself is a bit of a let down. It only exists for tourists, and unless you are passionate about expensive chocolate, strong beer or lace there are better places. The food was excellent, both the choice and standards
5 out of 5
Recommended
for Everyone
by A verified traveller from C

Gorgeous!

Posted 15-Jul-2014
Luxurious Stay. We were completely pampered. Everything about this hotel is fabulous!
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location. Within a 2min walk to square

Posted 05-Jul-2014
Rooms were way too warm as you only get a selection of 6 temperatures and 18 degrees Celsius being the lowest. Not cool enough given the warm temps outside.
5 out of 5
Recommended
for Everyone
by Jan from Florida

Perfect Setting for a Bruges Holiday

Posted 02-Jun-2014
Pros: Everything. It was perfect
Cons: Nothing.
Location: Near the center of Bruges and carriage rides and canal boar rides.
Hotel Heritage is nothing short of fabulous. Everything was perfect. The staff was friendly and helpful. The room was immaculate. It was beautifully furnished. The location was perfect, near the center of Bruges but away from the noise and crowds on a lovely side street. The restaurant is the best. The food was exceptional. Everything was magical. The service was exceptional. The waiter was knowledgable and friendly. This restaurant should be awarded a Michelin star. It deserves it.
5 out of 5
Recommended
for Everyone
by A verified traveller

Exceptional service and attention

Posted 27-May-2014
A most welcoming and outstanding hotel I would thoroughly recommend this hotel as an outstanding city break
4 out of 5
Recommended
for Everyone
by Brittan from La Quinta, CA. USA

Brugge

Posted 08-Mar-2014
A very nice hotel situated close to the Markt and Belfry. The staff were exceptional. The facility was well appointed, with a cozy bar and a restaurant. The rooms are small but comfortable. Free wifi.
5 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 30-Jan-2014
5 out of 5
Recommended
for Couples
by Chantal from Texas

Wonderful romantic get away

Posted 16-Jan-2014 on Hotels.com
In the heart of Bruges, a little gem to relax and be pampered !!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Fabulous Bruges Hotel

Posted 02-Jan-2014
Pros: Location. Staff. Room Features.
Location: Very centrally located. two minute walk from the main square. Lots of bars, cafes and restaurants within easy walking distance.
Really well placed for the main tourist sights, but just back a block to ensure a quiet night! The staff were extremely friendly and helpful and the property is wonderful. The rooms are beautifully appointed and very well equipped (TV, Nespresso Machine, Bose Wave, iPad) Highly recommended.