Ratings based on 229 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Francisco, Ca

Beautiful hotel, right in the City center

Posted 19-Jan-2015
The staff at The Heritage couldn't be nicer or more accommodating. Great location, walking distance to everything in Bruges.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Soldotna Alaska

Posted 28-Dec-2014
Location: A short walk to the main market square.
Spent two wonderful nights. Charming hotel, great staff. On our departure they gave us bottled water and some chocolate for the road, and helped load the car.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Stockholm

Hotellet att längta efter...

Posted 15-Dec-2014
Pros: Allt! framförallt personalen som gör att man känner sig speciellt. Väldigt fint hus, gammalt med stil. Att dem dessutom hade julstämning +:)
Cons: Kommer inte på något! att de fortsätter på samma linje.
Location: Bra läge. Vi besökte julmarknader och gick runt i staden. Allt var på kort avstånd.
Vi bodde på hotell Heritage och det var en fantastisk upplevelse speciellt för oss som brukar åka på julresa. Sedan ankomsten kändes rätt: mycket bra bemötande, trevlig personal, fantastisk frukost och god mat. Allt var på topp! Kommer gärna tillbaka!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Norfolk

Great hotel in great location!

Posted 23-Nov-2014
Cons: Fresh milk in the room.
Great location. Staff were really helpful. Great attention to detail.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Hawaii

Was excellent ! Very good hospitality.

Posted 09-Nov-2014
The hotel was very traditional looking but inside a room, there were a lot of technology like their lighting system, iPod, nespresso machine. And the stuff were well educated. Each ocation we revived card, memo( weather report), so nice was.
5 out of 5
Recommended
for Couples
by Paulinefrom North West

Ideal hotel for a short break in Brugges

Posted 27-Oct-2014 on Hotels.com
It was very enjoyable, staff excellent. They overcame our initial annoyance regarding the pre-authorisation of the card but this was an issue that we believe Hotel.com should have advised us about. We have drawn out the money in Euros and the hotel also preauthorised our card for €100 which could have caused us embarrassment with our bank
5 out of 5
Recommended
for Getaway With Friends
by Williamfrom Peoria, IL

A beautiful hotel in a great location

Posted 22-Oct-2014 on Hotels.com
Everyone that worked at this property was friendly and helpful- there were so many special touches at this place that I cannot begin to list them- I have never felt so welcomed at a hotel- great staff and a beautiful hotel- the lobby & Bar were so pretty - excellent decor and the rooms were fabulous- great bathrooms, great beds, spacious- great location to all of the sights of Brugge- walking distance to all the major spots and restaurants - loved everything about this hotel, think it is one of the top places I have ever stayed- and that is huge !
5 out of 5
Recommended
for Getaway With Friends
by Williamfrom Peoria, IL

Perfection

Posted 16-Oct-2014 on Hotels.com
Perfection on all levels- location, service, facilities- all were perfect. An amazing place to stay.
5 out of 5
Recommended
for Getaway With Friends
by Williamfrom Peoria, IL

A true favorite !

Posted 14-Oct-2014 on Hotels.com
Amazing on every level ! Outstanding property and staff- decor beautiful and rooms comfortable and well decorated- staff more than helpful and you can't beat the location , a block off the center of all the action. So many nice touches, when you order a beverage they also give you little cookies or savories- attentive staff but not overbearing.
4 out of 5
Recommended
by CSTfrom North Carolina

Lovely hotel

Posted 25-Sep-2014 on Hotels.com
The hotel's location couldn't have been better. The front desk staff went out of their way to be courteous and welcoming. Loved the hand written note from the owner welcoming us to the hotel, the turn down service, and the nite slipped under the door every morning advising us of the weather that day. Our only problem was that the AC didn't seem to work at night. It worked fine during the day, but was hot and stuffy through the night. Other than that our stay was perfect.