Ratings based on 150 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Aug-2014
Pros: .
Convenient location to Market area. Attentive, helpful hotel staff. Beautiful, extensively photographed canal location
4 out of 5
Recommended
for Everyone
by A verified traveller from CPH

Special atmosphere

Posted 04-Aug-2014
Really nice place, perfect location. Not cheap, but very unique.
5 out of 5
Recommended
for Couples
by A verified traveller from Houston, TX

Wow! Amazing Hotel!

Posted 18-Jul-2014
Pros: Central location but tucked away, historic hotel, well-perserved and very clean, friendly staff
Cons: Absolutely nothing! Thank you for a wonderful experience, I wish we stayed longer!
Location: Boat Tour down the canal, Bicyle tour of Bruges, Tour of Brewery
If you are considering this hotel, do yourself a favor and book it! This hotel is absolutely stunning and the hotel staff is so friendly and helpful. They made wonderful reccommendations for lunch and dinner, and helped with reservations. A cab ride from the train station is about 7 Euro to the hotel. The location is tucked away on the canal but very central to everything. The room we had was gorgeous (overlooking the canal) and the bathroom was clean and very large. If you are not bothered by the swans and ducks quacking every so often and the occasional bells ringing, then go for it. This was one of the best experiences my husband and I have had at a hotel overseas!
4 out of 5
Recommended
for Everyone
by A verified traveller

Thank you Philipe!

Posted 17-Jun-2014
The hotel was lovely. We were disappointed that breakfast wasn't included and at approx 20 euros each thought it expensive. We also missed having the facilities to make tea or coffee as no kettle etc and had to use room service. All was redeemed however. We had prebooked an all day battlefield tour and the tour guide was taken into hospital and cancelled at the last moment. The hotel staff made a big effort to rebook us with someone else and managed to get us a lovely guide at the last minute. Thank you to Phillipe. The consierge who was so helpful and made all the arrangements and phone calls for us and also gave us free coffee. We would definitely stay at this hotel again.
5 out of 5
Recommended
for Everyone
by london from k

Perfect stay loved every min!

Posted 31-May-2014
Amazing stay, loved every moment. Rooms perfect, staff so helpful, everything was wonderful. Don't look anywhere else this place is literally faultless!
5 out of 5
Recommended
for Everyone
by A verified traveller

Romantic weekend away

Posted 23-May-2014
Absolutely stunning hotel. Highly recommended to those seeking a special break to Bruges. Staff were friendly and welcoming, they couldn't have been more obliging to help or answer questions. Breakfast was beautiful and a pleasant ambiance noted around the hotel. A comfortable sleep with no noise noted from other rooms/guests. We cannot wait to go back!
5 out of 5
Recommended
for Couples
by Frank Dudley Shaw from East Sussex

A superb experience

Posted 26-Apr-2014 on Hotels.com
If you are staying in Bruges, this is the hotel to choose. My wife and I have stayed in a good few hotels in Europe and Hotel Relais Bourgondisch Cruyce ranks among the best.
1 out of 5
Recommended
by Judd Hirschberg from chicago

declined accomadation

Posted 20-Apr-2014 on Hotels.com
They accepted a booking for my wife 11 yr. old child and myself. They refused the booking after arrival based on having a child. They could 've said something up to a month before arrival and did not. it's nice to travel half way around the world and find an unscupulous hotelier. The room was marked with infant hand prints on the mirrors
5 out of 5
Recommended
for Everyone
by Julie Jones

Such a delight!

Posted 17-Apr-2014
An amazing hotel right in the centre of Bruges. Tucked away, next to the canal, this hotel is quaint and a real gem. The public areas are a little tired, there is no tea or coffee in the room and breakfast is €19 each. However, they remembered our anniversary, staff were excellent and the bedroom fabulous. I had an out if this world stay, and I felt well looked after - nothing was too much trouble. Absolute joy.
5 out of 5
Recommended
by A verified traveller

romance in brugges

Posted 31-Mar-2014 on Hotels.com
the hotel was lovely and the service was friendly. we had a room that looked out on the canal, very romantic.