Ratings based on 132 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

A hidden treasure

Posted 21-Dec-2014
Pros: The hotel was just amaziing beautifully decorated and furnished. As soon as you walk through the doors you feel like you have stepped in a country hu
Cons:
We have just returned from a lovely trip to Bruges this time of year it is just a magical place to visit. The chocolate shops are decorated with fairy lights with fantastic shop window displays filled with delicious chocolates and treats.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic All the Way

Posted 17-Dec-2014
Beautiful hotel, fantastic service, friendly staff, restaurant recommendations were terrific (no tourist spots), and beautiful decor. Loved the bar area, like drawing room in a castle or mansion. Easy to get to everything in Brugge
5 out of 5
Recommended
for Couples
by A verified traveller

Beautiful, homely hotel in the very heart of town

Posted 23-Oct-2014
Our second time at what is probably our favourite hotel we have ever stayed in. Small, cosy, beautiful & romantic - we always leave wanting longer.
5 out of 5
Recommended
for Families
by A verified travellerfrom Dublin

Excellent, friendly, comfortable hotel in the very

Posted 05-Oct-2014
Pros: The staff
Cons: No - keep it as it is
Location: Take the bus tour from the Market Square - it shows you all the sights. Take the carriage tour by night - much more fun.
Right for arrival we got a smile, and after a rubbish sat-nav system in the rental car, this was sorely needed. As we were early, they knew immediately that we could not access the room so the took our bags proactively, parked the car, gave us some fruit, and sent us out to explore. After a start like this the holiday had to be great - and it was. Right throughout the visit they could not have been more helpful - We were never told what we couldn't do (which most hotels are great at), only what we could do - with helpful restaurant suggestions, tours to take, and advice on what to do. The room was perfect for a family, with an upstairs bedroom and the downstairs room with a sofa bed. The room was spotlessly clean and comfortable.
4 out of 5
Recommended
by elisabethfrom lancashire

Very pretty hotel

Posted 17-Sep-2014 on Hotels.com
Lovely hotel, great central location. Good valet parking service. Room nice, but not fabulous... a bit dated. Hotel was nice but didn't have many extra's, no stocked mini bar, if there were facilities like a pool, gym etc it didn't let you know. Nice stay but quite expensive.
5 out of 5
Recommended
for Personal Event
by eugenefrom belgie

Posted 10-Sep-2014 on Hotels.com
aangenaam
5 out of 5
Recommended
for Couples
by Géraldfrom Bruxelles

tout confort

Posted 09-Sep-2014 on Hotels.com
très bel hotel, bien situé avec service impec ... belle chambre confortable, superbe petit déjeuné au champagne ... Mais salle de bain pas au niveau d'un 4 étoiles luxe
2 out of 5
Recommended
for Getaway With Friends
by チビ猫from 東京

金額に見合わない

Posted 23-Aug-2014 on Hotels.com
せっかくブルージュに泊まるのだからと、運河の近くのいいホテルを予約し、楽しみにしていきました。確かに町の中心部にあり、立地はよいと思いましたが、ホテルのサービスや案内された部屋にはがっかりするところがありました。今回の旅行では8都市を回りましたが、一番高いお金を払って予約したホテルだったのに、案内された部屋からは運河が見えないどころか、車道に面した1階の部屋でした。(しかも、たった一つの窓が車道に面したバスルームで、カーテンを開けることすらできませんでした。)部屋の中は、女の子が好きそうな感じに、かわいく飾り付けられてはいましたが、部屋のある場所自体が、フロントよりもホテルの外扉よりも外にあったので、ゲストとしてあまり大切にされていないような感じを受けました。(コテージではないのだから・・・)他のホテルでは決してそんな印象をもつことはなかったのですが、こちらでは残念ながら、日本人と欧米人で何だか待遇が違うような印象を受けてしまいました。1泊で済んだのが、幸いでした。
5 out of 5
Recommended
by Kevinfrom Sydney

Great antique furnishings

Posted 29-Jul-2014 on Hotels.com
Everything was exceptional except the room view. The only place to be is overlooking the canal
5 out of 5
Recommended
for Families
by WishWeLivedInEuropefrom Oklahoma City, OK USA

Beautiful old hotel w/ charming rooms & staff

Posted 06-Jul-2014 on Hotels.com
We loved everything about our stay from our unique room, which was plenty large enough for 3 people and luggage, to the charming, gracious staff. It has a great location right on the canal and is easy walking distance to most of the sights. We rented bikes about a block from the hotel and easily biked out to the windmills. Terrific bathroom with Hermes bath sundries. Afternoon tea at a table with an open window onto the canal was a delight. (My absolute only complaint actually has nothing to do with the hotel--we were traveling with our 10-yr old daughter and there is an "inappropriate" toy shop with a large display window at the end of the street we had to pass every time we left the hotel so i gave the neighborhood a 4 rather than a 5 only because of that.) Otherwise it was perfection.