Ratings based on 377 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom australia

Close to everything.

Posted 17-May-2015
Close to everything but very noisey if you have the window open, which you have to as there is no air con
2 out of 5
by A verified traveller

Plain. Simple but limited.

Posted 10-May-2015
No in room WI fi which is an issue for international travellers. Very very small room. Compared to other hotels I would keep this as a last resort. The morning breakfast was absolutely basic
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Apr-2015
Pros: Within walking distance to everything Parking very close by!
Great stay, close to everything. Room was tidy. Would def come back to this hotel again
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Apr-2015
Det er et hyggeligt hotel i midtbyen gåafstand til alt et sted vi godt kunne finde på at tage ned til igen brugge er en fantastisk by alt var ok.
3 out of 5
by A verified travellerfrom london

beware, charged on my card after I paid cash

Posted 18-Mar-2015
Pros: The Lounge, and location. To be fair, Bruges is so small everything is near. If I had known before I would have chosen a hotel with views to the canal
Cons: customer service, deco, WIFI, mushrooms in breakfast, vegetarian sausage..
Location: Bruges is lovely and it has a lot to see, my favourite thing was the Dali museum and Market Square, I found most locals to be very rude to tourists
I booked through expedia, selecting the option of paying cash at the hotel. I had to put my card details on expedia in order to reserve the room. After reading tripadvisor reviews I requested to be given a room on the back of the building as we would like a full night of comfort sleep and if possible in the renovated rooms, since I read on a review someone else left, they have old and newer rooms on the hotel. The woman on reception answered with a patronising tone, 'this is just a 3 star hotel, is not a luxury hotel' which I didn't appreciate. On the breakfast room they have a rude note saying, 'making lunch boxes is not allowed'. I have never seen such a note anywhere else before, I am not the lunch box making kind but I found it quite offensive since they seem to think all their guest are not educated, and in the end of the day, guests are paying for food that gets served. I took a small croissant with me ignoring the message, anyway. Rooms were old and outdated, but fairly clean and comfortable. Other staff members were nicer than this woman, but one annoying thing is that WIFI doesn't work on the room so you need to go to the lounge to connect. At least they were playing nice classic music After I paid in cash for three nights at the hotel, I got charged on my bank account the same amount I had paid already. I got a vague excuse from the hotel, waiting for refund. Breakfast was ok, mushrooms would have been great if they served any.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom chester

A weekend trip

Posted 28-Feb-2015
Pros: Rooms are clean and toiletries and hairdryer are provided. The breakfast which is provided caters for all.
Cons: Unfortunately as this hotel is an historic building , the floors are wooden and so you can hear people walking around on the floops above.
Location: Lots of fine dining, with good food. Trips on the canal and lots to see.
We stayed at this hotel in 2006. And knew from experience that it was close to the centre of Brugge. The weather was not the best but did little to dampen our visit. The downside to this beautiful hotel is the local night club, which can be heard in the room.
3 out of 5
Recommended
for Couples
by Benfrom London

Budget Hotel

Posted 17-Feb-2015 on Hotels.com
Hotel is ok for a budget stay. The beds are very tired, mine was contoured from the number of uses! Walls are paper thin, heard everything that went on, so pretty much no sleep. Wi-Fi only works in the bar and breakfast room, not in room.
4 out of 5
Recommended
for Couples
by soniafrom Paris

Séjour à Bruges

Posted 07-Feb-2015 on Hotels.com
3 nuits à Bruges, ville superbe, hôtel bien situé et très sympathique.
3 out of 5
Recommended
for Couples
by Rogerfrom cannes

hotel traditionnel un peu vieillot

Posted 31-Jan-2015 on Hotels.com
séjour très agréable
3 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 26-Jan-2015 on Hotels.com