Ratings based on 870 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New york

Perfect stay at excellent hotel

Posted 15-Apr-2015
Pros: Spacious rooms, location, excellent breakfast.
Location: Located near by most important cultural and historic places. Great restaurants near by.
My family had the best ever experience at the hotel. Location, room, service was at the top of a service level. Can't wish for a better place for a great vacation time.
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel tres accueillant et belle vue sur le canal

Posted 14-Apr-2015
Pros: Situation geographique Vue sur le canal
Cons: Avoir des lits king size ;)
+++ proprete de la chambre +++ vue sur le canal avec le rebord de fenetre pour s y installer avec son the +++ bonne insonorisation - un petit moins car nous aurions prefere un lit king size avec une seule couette plutot que 2 lits jumeaux avec 2 petites couettes
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Diego CA

Beautiful and classy.

Posted 14-Apr-2015
The hotel is centrally located and close to everything. It is very classy, comfortable, and spacious but still quaint. The breakfast was included, nice buffet. Our room had plenty of space with a loft and very clean. The bathroom was very luxurious and had a separate tub and shower which is unusual for most European hotels. I know the hotel was fairly full but rarely saw anyone except at breakfast. Very quiet. I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom ENGLAND

BEAUTIFULLY APPOINTED HOTEL

Posted 13-Apr-2015
RIGHT IN THE CITY CENTRE, JUST OFF BERG SQUARE THIS BEAUTIFULLY APPOINTED HOTEL IS WELL WORTH A VISIT. NOT THE CHEAPEST BUT WORTH IT FOR A BIT OF LUXURY FOR A FEW DAYS. EXCELLENT RESTAURANTS AND BARS NEARBY WERE AN ADDED BONUS.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Portsmouth, England

Fantastic hotel in the middle of the city.

Posted 09-Apr-2015
Pros: This is a good 4 star hotel.
The hotel is ideally situated near the main squares if the city, the canals, restaurants and the chocolate shops ! An ideal oasis to get away from the bustling centre to rest those weary feet for a while. The hotel has impressive public areas and the bar has a relaxed atmosphere. It caters for a wide range of tastes from the lavish rooms in the main hotel through to the more boutique style in the new part of the hotel overlooking the canal. The parking in the city seems to be problematic at peak times. But there are local public car parks that can be used if the hotel is full.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent centrally located Hotel.

Posted 07-Apr-2015
Pros: Cental location. Clean comfy room. friendly staff. Very good breakfast.
Cons: Room door rattled occasionally which sounded like someone was trying to get in.
Location: Central and close to all tourist attractions.
Had a pleasant stay at this lovely hotel. The staff were very friendly and helpful. I
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Rio de Janeiro

Best location in Bruges

Posted 05-Apr-2015
Pros: Location and rooms
Cons: service
Location: near the burg and market square
Great location ( 30 meters from the Burg ) and great rooms ! Just need to improve the service ( like hiring someone to help with the luggage ) !
5 out of 5
Recommended
for Everyone
by A verified traveller

Very pleasant stay for a family of four

Posted 02-Apr-2015
Charming hotel extremely close to the city center. The family room was comfortable for a family of four and it had a well appointed large bathroom. We enjoyed a drink at the bar by the wood burning fire place. Beautifully decorated and extremely pleasant atmosphere.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Manchester, UK

Beautiful hotel, central location

Posted 02-Apr-2015
We loved our stay at the Hotel Casselbergh. We visited in November just before the Christmas markets. The location was ideal, just minutes from many of the sights and some lovely restaurants nearby, but also on a very quiet road. The breakfast offered a good selection, and they had soy mild on request. We never used the bar but it looked lovely. We would happily stay here again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Detroit, MI

Modern/Classic hotel in the heart of Bruges

Posted 01-Apr-2015
Stayed here for one night toward the end of March. The lobby and hotel common area are beautiful! The staff were very friendly, professional, and efficient in working with guests. Our room was in the modern wing, which is brand new. The rooms are bright and of a decent size, comfortable beds, and the bathrooms are clean/modern with great amenities. Better than all of this is the location! It is steps away from all the major attractions, but still on a nice quiet street. Highly recommend.