Ratings based on 647 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveller

Posted 28-Jun-2015
Comfortable. Expensive breakfast...best to eat elsewhere.
5 out of 5
for Other
by A verified traveller from Sydney

Crown Plaza Bruges

Posted 20-Jun-2015
Pros: location, and size of room
Cons: a la carte breakfast rather than buffet
Location: close to all tourist attractions such as churches, tower, canals, cafes, chocolate shops etc
We enjoyed our stay; room was large and comfortable with a view of the square. Food was good; staff were helpful and amenities good.
5 out of 5
for Everyone
by A verified traveller from utah


Posted 13-Jun-2015
Great location in the post place. The main place is right around the corner--up the street actually, but close close close. We walked around the whole town and couldn't find a better located hotel. The cafe is pricey and very worth it in my opinion. Really good food. The ruins underneath are cool. The room was good, not great, but for Europe and for the price I'd say outstanding!!! I'd stay there again in a heartbeat.
5 out of 5
for Everyone
by A verified traveller from Den Haag

Absolute aanrader!

Posted 09-Jun-2015
Pros: - De kamer - Het personeel - Het terras
Location: Locatie is super! Centraal en toch rustig gelegen.
Hotel ligt heel centraal en de Grote Markt, shopping areas en bezienswaardigheden zijn op loopafstand. Kamer was prima en geen geluidsoverlast van verkeer omdat het niet aan een drukke weg is gelegen. Ontbijt was redelijk. Bed was niks mis mee, alleen van de kussens kregen wij nekpijn. Garage in de kelder € 24,- per dag. Personeel was ontzettend aardig en behulpzaam en neemt de tijd om uitleg te geven. Wij vroegen naar een leuk en goed restaurant in de buurt en zij namen de tijd om het voor ons uit te zoeken en zij adviseerden o.a. het Parkrestaurant ( op 5 min. lopen ). En dat was een heel goed restaurant met heel vriendelijk personeel en super goed eten. Dat is een aanrader!! Als wij weer naar Brugge gaan, dan gaan wij weer naar het Crown Plaza Hotel. En wij gaan zeker terug, want Brugge is een super mooie stad! Een boottochtje is een must! Vele malen mooier dan een tocht over de Seine in Parijs. Overal spreken zij Nederlands.
5 out of 5
for Everyone
by A verified traveller from UK

Excellent location in the centre of the city

Posted 01-Jun-2015
Pros: The room was new and very comfortable. Loved the USB charging points and variety of lighting options.
Cons: Add a soap dish to the shower.
Location: Bruges is a walking city and the hotel provided a street map which was excellent. Recommend taking a sightseeing boat trip.
Arrived before 3pm but had no problem booking in. Car parking is available in an underground car park but not well signposted. Drive into the main square and turn right past the hotel entrance. Staff very friendly and helpful. If you can, request a room, overlooking the city and you can really get the atmosphere of the place including horse and cart walking by on the cobbled streets.
5 out of 5
for Everyone
by A verified traveller

Excellent hotel very close to the centre of Bruges

Posted 31-May-2015
Pros: Location, staff, breakfast, car park, swimming pool, car park
Cons: Can't think of anything
Location: Located very close to the town centre. All attractions within easy walking distance
Very friendly polite staff who couldn't have been more helpful. I was aware check in time was 15.00 but Charlotte on reception did her utmost to ensure our room was ready at 13.00. Also incredibly helpful was the option of leaving the car in the hotel car park after we had checked out until we had finished sight seeing for the day
5 out of 5
for Everyone
by A verified traveller from Scotland

Long weekend in Bruges

Posted 13-May-2015
Pros: Room, staff, location.
Cons: The only very minor grumble is the area dedicated to the buffet breakfast is very small and narrow. The toasters take for ever!
Location: Right in the heart of Bruges with all of the old city in easy walking distance.
The hotel is in an ideal location for exploring Bruges. Staff were very friendly and helpful. Our room had been recently renovated and was very comfortable.
5 out of 5
for Everyone
by A verified traveller from s

Central hotel with swimming pool

Posted 11-May-2015
Great breakfast clean rooms. Friendly and helpful staff. Very central to all amenities. Nice little touches like free bottle water, tea & coffee in rooms. There is a small indoor clean swimming pool on the 8th floor.
3 out of 5
by A verified traveller

Good location for enjoy Bruges, sleep not so much

Posted 21-Apr-2015
Pros: Location, breakfast, renovated rooms.
Cons: Nose. Did not appreciate being woken up before 6am with laundry being delivered outside my hotel. Also, we had no hot water on the first night.
Location: See and enjoy Bruges. See the most famous dog in Belgium, Fidel sleeping overlooking the canal.
Bruges is a lovely city, lots to do and see. The hotel is ideally placed to as a base for Bruges but you pay a price for this both in terms of money and noise. Good, secure underground car park which is great as you do not need a car in Bruges. We parked up on check-in and left it there until check-out. Breakfast was excellent, new rooms are nicely decorated.
Comment from Hotel Management
23-Apr-2015 by l.bakx, Hotel Management
Dear Guest, Thank you very much for your feedback. It is nice to read that you like our new rooms and bathrooms. I apologize for the noise disturbance you had of the laundry company. I will check what happened and correct them for this early delivery hour. This is not what we agreed with them. It is thanks to you feedback that we are able to improve our service and quality. Best regards Lucas Bakx General Manager
5 out of 5
for Everyone
by A verified traveller from Curitiba

Ótimo Hotel.

Posted 18-Apr-2015
Ótima localização Bruges é muito romântica e o hotel nos forneceu quarto amplo para minha família