Ratings based on 583 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified travellerfrom west yorks

excellent location.staff friendly.bed comfortable.

Posted 12-Mar-2015
Pros: location good, staff friendly.beds very comfortable.
Location: In Burg area and a very short stroll to other tourist sites.Right beside Delaney,s Irish bar which serves excellent food and value for money.
This was a treat for my husband,s birthday.On arrival we were told by reception that there were renovations being carried out in hotel, which we were not pre-warned about...checked in at 3pm to workmen drilling constantly to 5pm!! The workmen started again at 7.30am..So much for a relaxing stay..If we had known about the renovations i would never have booked this hotel as there are many of similar 4 STAR quality in immediate area..
Comment from Hotel Management
17-Mar-2015 by l.bakx, Hotel Management
Dear Guest, Thank you very much for your feedback. I feel very sorry that you were not aware about the renovations in our hotel. We try to be as open as possible. If you look at our own website you’ll find the information of our renovation on top of our landing page, as we know how important it is to be honest towards our valued guests. We have no influence how other booking channels like Expedia put this information on their website, we advise all our guests to book as much as possible via our own website. Best regards Lucas Bakx General Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom netherlands

Great location

Posted 09-Mar-2015
Location and staff are great. Only issue is WC stall in bathroom is tiny and wall is slanted in .
5 out of 5
Recommended
for Everyone
by A verified travellerfrom utica new york

Perfectly situated property spacious comfortable

Posted 25-Feb-2015
Spent at night on a special anniversary trip everything was wonderful… We received a renovated room on the floor where they were renovating rooms… Which they disclosed… Happily,we are not late sleepers, it might have been a problem if we were..excellent breakfast and staff!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Family trip to bruges

Posted 23-Feb-2015
Great location, lovely big comfy room. Pool not massive but sufficient to allow kids (8 & 5) to have a splash around. Breakfast fine.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom paris

idéalement plaçé

Posted 05-Feb-2015
Pros: correct mais cher
Cons: la télévision
Location: proximité immédiate de TOUT
hôtel très bien plaçé tout près du centre, parking privé à 23 euros par jour. petite piscine couverte et petite salle de fitness au dernier étage pour ceux que ça intéresse.Actuellement en travaux, début des opérations à 8h30 voir 7h30, réveil assuré. Petit déjeuner complet (chaud et froid) inclus dans notre prestation qui reste un peu chère quand même (186 euros par nuit dans une chambre de 4 ). Seul bémol sans trop d'importance, la télévision: écran trop petit, seulement 4 chaines en français, beaucoup de manipulations pour les avoir à chaque allumage!!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom D

Agréable

Posted 23-Jan-2015
très bel emplacement. Bel hôtel mais à rafraîchir quand même. ( tant mieux rénovation en cours jusqu a avril 2015) qqch comme ça. chambre spacieuse lit correct nous avions toutefois un vis à vis dommage. petit déj buffet très bon produit frais on s est fait plaisir : ) Ensuite, pour une nuit on a pas vraiment besoin de plus que ça : )
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Charlotte, NC

Large room, Excellent Location, Excellent Staff

Posted 07-Jan-2015
Check in was easy, staff was super helpful and bilingual. Room was very big and well equipped with all we needed. Location was perfect, no more than five minutes walking from anything really. Will stay here next time.
5 out of 5
Recommended
for Families
by CLAUDIOfrom Comiso Rg

Sisisi

Posted 28-Dec-2014 on Hotels.com
Bellissimo hotel in pieno centro consigliatissimo
5 out of 5
Recommended
for Everyone
by A verified travellerfrom wales

Lovely hotel and perfect location

Posted 27-Dec-2014
A beautiful stay in Brugge. Hotel was central to City and staff were really friendly and helpful. The room was spacious and clean. Lovely bathroom.
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 27-Dec-2014 on Hotels.com