Ratings based on 565 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom utica new york

Perfectly situated property spacious comfortable

Posted 25-Feb-2015
Spent at night on a special anniversary trip everything was wonderful… We received a renovated room on the floor where they were renovating rooms… Which they disclosed… Happily,we are not late sleepers, it might have been a problem if we were..excellent breakfast and staff!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Family trip to bruges

Posted 23-Feb-2015
Great location, lovely big comfy room. Pool not massive but sufficient to allow kids (8 & 5) to have a splash around. Breakfast fine.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom paris

idéalement plaçé

Posted 05-Feb-2015
Pros: correct mais cher
Cons: la télévision
Location: proximité immédiate de TOUT
hôtel très bien plaçé tout près du centre, parking privé à 23 euros par jour. petite piscine couverte et petite salle de fitness au dernier étage pour ceux que ça intéresse.Actuellement en travaux, début des opérations à 8h30 voir 7h30, réveil assuré. Petit déjeuner complet (chaud et froid) inclus dans notre prestation qui reste un peu chère quand même (186 euros par nuit dans une chambre de 4 ). Seul bémol sans trop d'importance, la télévision: écran trop petit, seulement 4 chaines en français, beaucoup de manipulations pour les avoir à chaque allumage!!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom D

Agréable

Posted 23-Jan-2015
très bel emplacement. Bel hôtel mais à rafraîchir quand même. ( tant mieux rénovation en cours jusqu a avril 2015) qqch comme ça. chambre spacieuse lit correct nous avions toutefois un vis à vis dommage. petit déj buffet très bon produit frais on s est fait plaisir : ) Ensuite, pour une nuit on a pas vraiment besoin de plus que ça : )
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Charlotte, NC

Large room, Excellent Location, Excellent Staff

Posted 07-Jan-2015
Check in was easy, staff was super helpful and bilingual. Room was very big and well equipped with all we needed. Location was perfect, no more than five minutes walking from anything really. Will stay here next time.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom wales

Lovely hotel and perfect location

Posted 27-Dec-2014
A beautiful stay in Brugge. Hotel was central to City and staff were really friendly and helpful. The room was spacious and clean. Lovely bathroom.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Comines

Bien pour un week end Amoureux

Posted 22-Dec-2014
Pros: Le confort de la chambre , un lit au top
Cons: Le bruit tardif , le bain dans la salle de bain : mauvaise étanchéité en version douche = de l'eau au sol ..
Location: Les rues de Bruges sont exceptionnelles dans une ambiance historique , bons restaurants et de très belles boutiques !
Deux jours sur place et une nuit dans ce bel Hotel . Seul reproche , un peu bruyant ! Clientèle qui passe dans les couloirs à toute heure en parlant plutôt fort ! Et une impression de déménagement de meuble en dessous de notre chambre durant un certain temps ! Hotel très bien à part le bruit, à ce prix là on paye pour la tranquilité ..
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel great location

Posted 21-Dec-2014
Felt so much at home in this hotel, it had an amazing history in its basement. Friendly helpful staff and brilliant location. Would return again and would recommend it to everyone
2 out of 5
by A verified travellerfrom West Yorkshire

City Centre Hotel

Posted 21-Dec-2014
Pros: Very convenient position near to centre. Good breakfast choice. Parking was available although expensive.
Cons: Rooms badly need upgrading. Decor dingy. Need rooms with walk in showers. Bar should be open every evening. English newspapers would be appreciated.
Location: Central position near to many attractions and convenient for shops, bars and restaurants.
Stayed for four nights from 15th December. Bar and lounge only open from Thursday to Saturday. No proper lounge area.
Comment from Hotel Management
24-Dec-2014 by Lucas, Hotel Management
Dear Mr. John Thank you very much for your feedback. It is thanks to your comments that we are able to improve our service and quality. I am happy that we can inform you that we will renew our rooms as of the beginning of 2015. We will introduce walk inn showers, and the rooms will be upgraded and re-decorated. We have English newspapers at the entrance of the PlazaCafé in the lobby. They are daily supplied around 7 o'clock. PlazaCafé has a lounge - Bar area with a splendid view on the Burg square. In the winter period the Bar is open from Thursday till Saturday. We will take your comments in consideration and we will see what we can do with the opening hours of the Bar in the back of the hotel. Best regards Lucas Bakx General Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Good location

Posted 19-Dec-2014
Hotel was good, parking definitely useful. Room not too bad if a little hot, aircon was ok. Bar very good and reasonable prices. Bruges overall is quite an expensive place so the hotel wasn't bad at all which made a nice change.