Ratings based on 555 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom D

Agréable

Posted 23-Jan-2015
très bel emplacement. Bel hôtel mais à rafraîchir quand même. ( tant mieux rénovation en cours jusqu a avril 2015) qqch comme ça. chambre spacieuse lit correct nous avions toutefois un vis à vis dommage. petit déj buffet très bon produit frais on s est fait plaisir : ) Ensuite, pour une nuit on a pas vraiment besoin de plus que ça : )
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Charlotte, NC

Large room, Excellent Location, Excellent Staff

Posted 07-Jan-2015
Check in was easy, staff was super helpful and bilingual. Room was very big and well equipped with all we needed. Location was perfect, no more than five minutes walking from anything really. Will stay here next time.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom wales

Lovely hotel and perfect location

Posted 27-Dec-2014
A beautiful stay in Brugge. Hotel was central to City and staff were really friendly and helpful. The room was spacious and clean. Lovely bathroom.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Comines

Bien pour un week end Amoureux

Posted 22-Dec-2014
Pros: Le confort de la chambre , un lit au top
Cons: Le bruit tardif , le bain dans la salle de bain : mauvaise étanchéité en version douche = de l'eau au sol ..
Location: Les rues de Bruges sont exceptionnelles dans une ambiance historique , bons restaurants et de très belles boutiques !
Deux jours sur place et une nuit dans ce bel Hotel . Seul reproche , un peu bruyant ! Clientèle qui passe dans les couloirs à toute heure en parlant plutôt fort ! Et une impression de déménagement de meuble en dessous de notre chambre durant un certain temps ! Hotel très bien à part le bruit, à ce prix là on paye pour la tranquilité ..
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel great location

Posted 21-Dec-2014
Felt so much at home in this hotel, it had an amazing history in its basement. Friendly helpful staff and brilliant location. Would return again and would recommend it to everyone
2 out of 5
by A verified travellerfrom West Yorkshire

City Centre Hotel

Posted 21-Dec-2014
Pros: Very convenient position near to centre. Good breakfast choice. Parking was available although expensive.
Cons: Rooms badly need upgrading. Decor dingy. Need rooms with walk in showers. Bar should be open every evening. English newspapers would be appreciated.
Location: Central position near to many attractions and convenient for shops, bars and restaurants.
Stayed for four nights from 15th December. Bar and lounge only open from Thursday to Saturday. No proper lounge area.
Comment from Hotel Management
24-Dec-2014 by Lucas, Hotel Management
Dear Mr. John Thank you very much for your feedback. It is thanks to your comments that we are able to improve our service and quality. I am happy that we can inform you that we will renew our rooms as of the beginning of 2015. We will introduce walk inn showers, and the rooms will be upgraded and re-decorated. We have English newspapers at the entrance of the PlazaCafé in the lobby. They are daily supplied around 7 o'clock. PlazaCafé has a lounge - Bar area with a splendid view on the Burg square. In the winter period the Bar is open from Thursday till Saturday. We will take your comments in consideration and we will see what we can do with the opening hours of the Bar in the back of the hotel. Best regards Lucas Bakx General Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Good location

Posted 19-Dec-2014
Hotel was good, parking definitely useful. Room not too bad if a little hot, aircon was ok. Bar very good and reasonable prices. Bruges overall is quite an expensive place so the hotel wasn't bad at all which made a nice change.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good central location to stay

Posted 17-Dec-2014
Pros: The overall layout of the hotel is good and the main dinning and bar facilities was more than adequate the the weekend guest stopping.
Cons: Layout of room WC space or more rooms with disable facilities?
Location: The central location was the reason for choosing this hotel, it reduced the strain on both of us having to walk to far to visit the places of interest
First time driving to Brugge so I was pleased to find an hotel with a car park, but it did cost 21 Euro per night? The Plaza is a very nice hotel, the staff on arrival made you feel welcome and a valued customer, we stayed in rooms on the second floor which overlooked a side street with very little street noise. The large sized rooms had a good quality of furniture and was very clean. For me and my wife the only point we found disappointing was the layout of the WC, being of an age that stiff joints and reduced strength, we both found the small size of the WC room was almost unusable. I am not a tall person but on sitting my knee was touching the facing wall? if you have not the ability to stand straight up it was very difficult to stand up. I understand that the hotel is being refurbished in the new year and I hope the planners rethink this space. I did inquire about disabled rooms but there is only one in the hotel. We would stay at this hotel despite this one problem for us. The food was very good and served in a very nice restaurant. Stayed December 2014, travelled as a couple
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Madrid, Spain

Fenomenal!!!!

Posted 09-Dec-2014
Pros: Ya os lo he dicho en el apartado anterior.
Cons: Los colchones no son PERFECTOS. Con la altura del hotel deberían cambiarse y sería un hotel 10.
Location: La ubicación es perfecta. Sin más, perfecta. Pero segura, tranquila.
Ha sido un hotel fenomenal. Su localización es excelente, un diseño estupendo, un personal encantador, un buffet d desayuno excepcional y una restauración muy buena. No está regalado, pero por su precio cumple de sobra con las especttaivas. Hoteles mucho más caros no llegan a la altura d éste. Estupendamente insonorizado tb
5 out of 5
Recommended
for Everyone
by A verified travellerfrom gorsgoch

Excellent location

Posted 05-Dec-2014
Pros: Location and cleanliness
Cons: Nothing
Really helpful staff, hotel within walking distance and really fab, will stay there again next year!