Ratings based on 1,073 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travellerfrom Chicago, IL

Quiet hotel in the perfect location

Posted 30-Mar-2015
Pros: Perfect location, clean, nice rooms and very helpful staff
Location: Location is perfect - just steps from the center of town.
We loved our stay at Martin's Brugge. We had a king room and a triple room for our 3 kids - it was perfect so none of them had to share a bed. The location of the hotel could not be better. It is just behind the Belfry in the center of Brugge. The hotel is very quiet, clean and comfortable. The front desk staff was terrific. We arrived after 10pm our first night when most restaurants are already closed for dinner. They called around and found us a fabulous restaurant that was still open. Would definitely recommend Martin's Brugge and we would stay here again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sheffield

Great location and comfy rooms.

Posted 24-Mar-2015
The hotel was very clean and comfy and the staff were incredibly helpful. The location was the best part, just behind the main square.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ayrshire, Scotland.

Very close to the square. Great location.

Posted 20-Mar-2015
Pros: Close proximity to the centre.
Cons: Tea and coffee making facility in the room. Otherwise about perfect.
Location: Location excellent for the square, shops, museums, canal boat trip and city bus tour.
Room was very comfortable, great breakfast. Close to all places of interest.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Merseyside

One of the nicest hotels I've stayed in

Posted 20-Mar-2015
Pros: Great modern style hotel, in what was probably an old building. Superb central location.
Cons: Think about customer experience more. e.g. Where do you put your soap when showering, and do I have to plug my phone into a socket in a skirting?
Location: Ideal central location. Close to souvenir shops and attractions.
Martins is centrally located, but not too expensive. Ours was a modern room (166) with plenty of space and excellent bed, etc. However it needed a mirror above the dressing table, not adjacent to the door. Power sockets could have been in better locations, e.g. none by bed, to charge mobiles, etc. But bedhead had light switches built in, so there's no reason why sockets could not have been incorporated too. Bathroom was small but very clean and more than adequate. But the shower curtain needed 30cm removing from its length, otherwise it became an encumbrance, trip hazard and a potential source of embarrassing bathroom flood. The breakfast buffet was exceptional, one of the best I've had in Europe. Plenty of choice - both hot and cold - and all served in a very pleasant breakfast room, overlooking a patio. Biggest gripe, and it probably only applied to room 166, was that the adjacent service room used by the staff probably had a damaged door closer. So in the middle of the night, you'd get a big "wake up" bang, when somebody vacated the room. It happened 3 or 4 times, during our stay.
4 out of 5
Recommended
for Couples
by A verified traveller

Short stay in Bruges

Posted 18-Mar-2015
Pros: Staff are always most helpful and happy to help in any way. The room facilities are more than adequate and the breakfast spread is comprehensive.
Location: Plenty of places to explore in Bruges and Flanders in particular.
Have stayed at Martin's Brugge before so knew that we would find a pleasant environment.
3 out of 5
Recommended
for Everyone
by A verified traveller

Rapport qualité/prix satisfaisant

Posted 12-Mar-2015
Pros: Hôtel situéen plein centre-ville (en face du Beffroi). Le personnel était très accueillant et chaleureux.
Cons: Changer les mattelas !!! J'ai dû prendre des anti-douleurs pour mon dos matin, midi et soir tant leur lit était inconfortable...
Location: L'hôtel est sur le trottoir en face de l'arrière du Beffroi : si vous traversez le Beffroi par la cour centrale, vous arrivez directement sur la place
Nous avons séjourné à l'hôtel 4 jours / 3 nuits. Lorsque nous sommes arrivés, nous avons eu la "mauvaise" surprise de découvrir que notre lit était constitué de 2 lits individuels collés l'un à l'autre pour en faire un lit, alors que nous avions spécifiquement précisé au cours de notre réservation via Expedia que nous souhaitions un lit double. De plus, la chambre était assez décevante par rapport aux photos. Mais le personnel était très aimable et serviable ! Lorsque nous sommes descendus à la réception pour leur demander 1 drap pour lit double plutôt que 2 draps pour lits individuels, ils nous ont spontanément proposé de nous changer de chambre et nous ont installé dans une chambre de catégorie supérieure à celle que nous avions réservée (qui cette fois-ci correspondait parfaitement aux photos) ! Seul gros inconvénient : le lit était TRES inconfortable car particulièrement mou : on s'enfonçait d'au moins 20cm dedans... Problèmes de dos, s'abstenir !
5 out of 5
Recommended
for Everyone
by A verified travellerfrom kent. uk

Lovely hotel - in the centre of brugge

Posted 11-Mar-2015
Pros: The hotel was very smart and the staff very professional
Cons: More meals available in addition to breakfast
Location: Central to shops and restaurants and local attractions
Very smart hotel. Staff very courteous and professional. The breakfast was substantial and tasty. The room was sufficient for our needs, and hotel was central to all our needs, which allowed us to walk everywhere with ease.
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel, excellent location

Posted 09-Mar-2015
Lovely hotel in great location, good rooms with comfy beds. Excellent stay
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bracknell, Berkshire

clean, tidy, modern, brilliant car park

Posted 02-Mar-2015
Pros: clean modern convienient
Cons: tea / coffee facilities in the room
Location: perfect location to explore Brugges
highly recommended - so close to brugges and all it has to offer
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Manchester England

The best location in Brugge

Posted 02-Mar-2015
Very nice checking staff. Everyone polite. Breakfast has a huge selection including English. Pricey though. Free Wi-Fi. I would go back. Luggage storage handy.