"Nice Hotel, near highway, INCREDIBLE staff."
This was my first experience booking through Expedia. At first, I wasn't sure if I could trust online reviews, but everything I read about this this hotel was pretty accurate. It was easy access and close to interstate, yet very quiet. Our room was clean and comfortable, with microwave and mini fridge. The breakfasts were typical, but offered a bit more than we had expected. We didn't use the pool or gym, but they looked very clean and appealing. The staff couldn't have been greater, and I mean this sincerely. Every person we encountered, including the housekeeping staff was super friendly and helpful. We had a two day stay while in the Dayton area for a funeral. The staff was most gracious with their sympathies, as well as offering shortcuts to our destination, tips on restaurants, and even offered extras of the warm cookies. When I inquired where I could purchase a souvenir for our granddaughter, they offered us a rubber duck! Then one of the clerks recommended some buckeye candy, since Ohio is the Buckeye state, and gave us directions to find it. The staff experience far exceeded anything we might have expected. They were just wonderful.
If I had to find a negative about this hotel, it might be the telltale remnants of their latest remodel. We stayed on the top floor (third), and there were a few water stains on the ceiling, as well as a few signs of patches in the wallpaper, but nothing to complain about. If I ever visit this area again, will seek out this place.
M from IL