Thank you for your feedback. We are so glad to hear that you enjoyed your experience with us.

Samantha,. I am so sorry that you had such a a bad experience. There was some things that took place that were out of our hands. We strive to make every stay a good stay and it looks like we failed miserably with you and making you feel comfortable. We do appreciate your feedback and we'll use what you've told us to ensure that our future guests will not experience the same things that you experienced. We hope that this is not stop you from using our services in the future as we love to have you as a guest again to show you that this is not the way that our hotels are ran.

Dear Lacole,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority, and we take what you have shared very seriously. Your review has been shared with management so that appropriate measures can be taken. We hope to see you again.

Dear Michael,Thank you for the review. We have communicated this issue with our team and are optimistic that the problem should not happen moving forward. We do hope you will consider staying with us again.

Ralph,I'm sorry your room was in poor condition. I'm truly sorry to hear about your frustrations or for any incontinence you experienced. I will make sure we correct the issues in that room. Thanks for your feedback.

Glen,I feel horrible that your check in process was so long. I personally apologize for our performance. Since then, we have fixed the issues we were having that was delaying your check-in.If I can do anything or you need anything., feel free to contact me.

Thank you for your review. Glad you enjoyed your stay. We look forward to seeing you on future stays.

Thank you for taking the time to review our hotel. I'm happy you had a good experience. We look forward to many more visits in the future.

Dustin,I know how annoying it is when you are tired, or you just want to get to your room.Let me start out by saying that I'm sorry your experience with our front desk wasn't a good one, and I appreciate you letting us know how we could better this in the future. Some steps we are taking to speed up this process is we are getting new credit card equipment this week.This should speed up our check in process quite a bit. We are also training a new front desk clerk and this too can slow things down.So again, I do apologize for being slow and thank you for your patience. Hope you enjoy the rest of your stay.Thanks- Front Office Manager

Thank you fir bringing this to our attention. We apologize for any inconvenience in retrieving you 100 deposit. We strive to provide excellent customer service and are disappointed to hear that we fell short in this instance. Please let us know how we can rectify the situation and ensure3 a more positive experience in the future.We appreciate your feedback and value your business. Thank you for providing us with the opportunity to address this matter.

Hello Charles,Thank you so much for staying. We are happy you enjoyed the location of the hotel and we appreciate your 5 star review. Hope to see you again!

Dear Dale,Thank you for the review. We are sorry to hear about your negative experience during your stay. We completely understand your disappointment and frustration as a result of all the issues you've mentioned. We will definitely take action and take steps to prevent similar incidents from happening in the future. We hope to see you back.

Rachael,We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. We hope to see you again soon.

Thank you for the review, Randall. We are happy your enjoyed your stay and hope to see you back soon.

Thank you so much for the 5/5 review, Isra! We hope to see you back again soon.

Dear Scott,Thanks for the stay and the feedback. I sincerely regret all the inconveniences, and we will definitely work on your observations. You can expect a further improved stay next time. Please visit us again.

Dear Tyra,Thanks for the stay and the feedback. I sincerely regret all the inconveniences, and we will definitely work on your observations. You can expect a further improved stay next time. Please visit us again.

Dear valued guest, on behalf of our entire team I would like to apologize for failing to meet your expectations with your stay. We are improving things daily and hope to properly host you again in the future.

Dear valued guest. Thank you for taking the time to fill out our online survey. We greatly appreciate your feedback. I apologize for the inconvenience at check in and am glad to hear that our staff was able to assist. We hope to see you again soon!

Matthew,Thank you for the review. We apologize for the cable issues. Please know we are working hard to make all the necessary improvements. We hope to see you again soon!

Dear Adrian,Sorry your stay was not up to our high standards. We hope to see you again for a more improved stay.

Thank you for taking the time to complete our online survey. I am glad you enjoyed your stay, and we hope to see you again!

Thank you for taking the time to complete our online survey. I am happy to hear you enjoyed the staff. We hope to see you again in the future.

Diana,Thank you for the review. Please know we are working hard in the hotel to make all the necessary improvments. We do hope you come visit again for a more improved visit.

Dear Kenneth,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

Dear Giorgi,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

Joey,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

Thank you for taking the time to complete our online survey. I am happy to hear your experience with us was good. We hope o see you again in the future!

I apologize for the issue getting the items you need. I will speak with our team and address the issue.

Dear valued guest, I apologize for failing to meet your expectations during your stay. We are beginning to upgrade many items and hope to better host you again in the future.

Dear valued guest, I apologize for failing to meet your expectations during your stay. We are improving our property every day and hate you experienced some issues during your stay. I will speak with my team and improve the areas mentioned.

Thank you for the review, April.

Sara,Thank you for the feedback.

Thank you for the feedback, Michael, we are glad you enjoyed your stay.

Thank you, Paul!

Dear Danielle,On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Dear Guest,On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Octavius,Thank you for taking the time to leave a review!

Thank you, Belinda.

Dear Kristen,Thank you for sharing your experience with us. I'm sorry that we did not meet your expectations while staying here. I will pass this information along to our leadership team so they can make sure this does not happen again.

Tracy,We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.

Thank you, Gary.

Thanks for the feedback, Debra.

Josh,Thanks for the stay and the feedback. I sincerely regret all the inconveniences, and we will definitely work on your observations. You can expect a further improved stay next time. Please visit us again.

Josue,Thank you for taking the time to share your valuable feedback ! Please know we want to provide every guest with a clean, comfortable, well-maintained stay here, and we sincerely apologize your accommodations did not meet your expectations. Your comments and concerns will be communicated to our team so we can work on addressing these issues. We hope you consider staying with us again.

Vicki,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

Victor,Thank you for the review. We have communicated this issue with our team and are optimistic that the problem should not happen moving forward. We do hope you will consider staying with us again.

Dear Kim,Thank you for the review. We are sorry to hear about your negative experience during your stay. We completely understand your disappointment and frustration as a result of all the issues you've mentioned. We will definitely take action and take steps to prevent similar incidents from happening in the future. We hope to see you back.

Amy,Thank you for the review.

Dear Jaquanda,Thank you for the review. We are sorry to hear your stay was not up to our high standards. I have shared your comments with my team in order to make the necesssary improvements. We hope to have you back soon.