A comfortable hotel that I have stayed in three times. Far enough out of Bristol to feel countrified (plenty of rabbits and a lovely cedar tree to underline this). Yet near enough to be in Downend in 15 mins! Good for visiting family at Christmas or exploring the nearby Nat Trust places and tourist sights of Bristol and Bath. Big bed, buffet breakfast to suit you, fast filling bath ( heaven!). Usual Horel services and facilities available.
The only complaint I have is the pool in the basement. The pool manager allowed one adult and his two children to run riot, running, shouting, screaming with no concern for the other 12 or so people trying to relax. I said this to the man behind the sign in desk and he shrugged his shoulders. Not a great response.
I chose this from the internet reviews and as it was for my son's 18th celebration I was a bit apprehensive. However, it more than lived up to our expectations. We took two suites and they we both fabulous, spacious and decorated well. Each suite had a totally different character.We were made to feel welcome from the moment we arrived. Before arriving they were also helpful in organizing a cake and suggestions of interesting things to do with teenagers. they thoroughly enjoyed themselves too. Thank you Thornbury Castle.We will be back.
We needed to stay in Bristol for a few days and whilst searching for a hotel came across the Berkeley Square. We thought the cost seemed reasonable and we thought 'it would do' for a few nights. We were pleasantly surprised and it was really lovely. In a good part of the town, near shops and transport but tucked away in a leafy square - perfect! Would definitely recommend.
On return from Tenerife my car would not start. Staff were incredibly helpful and caring. They gave my wife a coffee while I tried to arrange for breakdown cover. Nothing was too much trouble. All the staff we met that night were credit to the hotel.
We arrived early but were able to check in before the official check in time which was very helpful as we can the go into Bristol and not worried about arriving too late to check in at night. All the members of staff were very friendly and cheerful.
The room was clean and comfortable and has tea making facilities. The included breakfast was excellent.
A very pleasant stay indeed. Will certainly book there again.
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