Ratings based on 596 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Belfast

Very clean and convenient hotel

Posted 20-Apr-2015
Pros: Very friendly reception staff, very clean and very good breakfast.
Cons: The air-conditioning system was quite poor. On a sunny day it was very warm and it was too noisy to open the window. Rooms would benefit from a fan.
Location: Very convenient to train station and airport bus drop-off/pick up are also extremely close. 10 mins walk to main shopping district and Castle Gardens
Arrived at 11am and very friendly receptionist checked me in. Room was not ready but they were more than happy to mind my luggage and I was glad to wander round Bristol. Came back after 2pm (usual check-in time) and found my room to be very spacious and extremely clean. Huge double bed and sofa bed so room could easily sleep a family of four. Fridge in room with complementary water and MP3/Bluetooth device to play music from your mobile, nice touch. Bathroom also very clean with nice fluffy white towels. Room was facing the main road but I hardly noticed the traffic. Only concern was the air-con as seemed old and hardly made any difference on a warm day. Had a great night's sleep after a night out in Bristol as hardly heard any noise from hotel or elsewhere, although it was quite warm due to air-con issue. Good water pressure in shower. Great breakfast in the morning with the standard I would expect from a 4 star hotel - fresh fruit, cereals, breads, yogurts, hot buffet breakfast which wasn't greasy etc. Also a pancake-making machine which kids must love. Breakfast did get busy on Sunday morning so best to go before 9 to avoid the queues. Had a drink in the bar on the Saturday night but didn't get a chance to use any of the other facilities. All in all a very enjoyable stay and very good value through the pre-paid rate which included breakfast.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Birmingham

Short Stay 5th April 2015

Posted 13-Apr-2015
Pros: Location and it being so clean.
Cons: Nothing during our short stay.
Location: Walked into town centre and visited a number of bars and a very informative boat ride.
Lovely Hotel, Reception staff really professional, polite and obliging. We ate in hotel on Sunday evening and staff so polite and food outstanding. Thank you
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in middle of Bristol City Center.

Posted 09-Apr-2015
Pros: The Breakfast. friendly staff
Cons: Air conditioning needs addressing
Location: We were able to walk to Harbour side and shops ( approx. 15mins walk)
The Hotel was lovely, but room far too hot and noisy ( we had a room at the front of hotel) We had to open the window to cool down the room as air conditioning was very poor. We didn't sleep at all due to heat and road noise The buffet breakfast was excellent
3 out of 5
Recommended
for Everyone
by A verified travellerfrom east sussex

stay at novotel Bristol from 23/03/15 to 29/03/15

Posted 30-Mar-2015
Pros: nice hotel close to city centre, food was really good but to expensive cheapest wine £19.50 a bottle
Cons: we would have eaten in the restaurant more if not so expensive
Location: lots to see a do in and around Bristol
most of the staff where friendly, we stayed on level 2 and it took three attempts to inform reception staff ice making machine on that level was not working before it was repaired. was shocked to fined parking was charged at £10 a day, and also charged £22 for water, thinking it was complimentary
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Nice hotel close to the Station

Posted 30-Mar-2015
Pros: The place is near the station and the hotel is comfortable
Cons: Every things in your hotel is fine
Location: Location is in good emplacement
My experiance is Novotel is the nice plce,room is big space, ect. and place for conference every thing is in the room is clean
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Bristol

Very pleasant.

Posted 22-Mar-2015
Staff were very friendly & willing to provide a good service.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom portsmiuth

Nice hotel

Posted 15-Mar-2015
Nice hotel, clean and comfortable with all you could want. Huge comfy bed and nice spacious room. We were in the 4th floor and very quiet- only gripe we had was the bathroom had salon type doors which didn't meet in the middle so no privacy which was a bit off putting.
3 out of 5
Recommended
for Everyone
by A verified traveller

Ok for a stop over

Posted 10-Mar-2015
The hotel staff were very efficient. Only there for one night. Very comfy bed. Our shower head broke in the morning but they offered to get us a room to shower in. Great hotel for a no frills night in Bristol.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 02-Mar-2015
Good value for money. It was a pleasant stay overall.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Dorset

Great hotel - lovely and clean - nice atmosphere

Posted 01-Mar-2015
Cons: Make it very clear or include the parking fee in the price of your stay.
Location: 20 mins walk to cabot circus,we took the canal taxi to SS great Britain ,well worth using this service,it really is a great way to get around the city
The hotel was perfect for a city stay - the only thing I would say to other travellers is to be aware that the car park will cost you £10 per day to park on top of your bill. Having said that it's very secure and convenient and worth the money - I just think it helps to budget for the extra expense, especially if you are staying for a few nights. The room was perfect with a nice sized fridge, really comfy beds, very clean and a really great bathroom. The staff are lovely and nothing was too much trouble, we didn't eat in the hotel (except for the most delicious sweet potato chips in our room!) but the bar and restaurant looked really nice.