I chose this from the internet reviews and as it was for my son's 18th celebration I was a bit apprehensive. However, it more than lived up to our expectations. We took two suites and they we both fabulous, spacious and decorated well. Each suite had a totally different character.We were made to feel welcome from the moment we arrived. Before arriving they were also helpful in organizing a cake and suggestions of interesting things to do with teenagers. they thoroughly enjoyed themselves too. Thank you Thornbury Castle.We will be back.
On return from Tenerife my car would not start. Staff were incredibly helpful and caring. They gave my wife a coffee while I tried to arrange for breakdown cover. Nothing was too much trouble. All the staff we met that night were credit to the hotel.
Lovely hotel to look at, rooms are a touch small but if you just want to sleep and squeeze into the shower, they are fine. They are clean, lots of towels, nothing else to complain about (no aircon, but it wasn't that hot so no problem either). Excellent staff, really helpful. The food was just out of this world - not cheap but really one of the best meals I've ever had. Worth returning for that alone. No lift.
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