Exterior

Reviews of Country Inn & Suites by Radisson, Abingdon, VA

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 705 out of 1010 reviews" "
Rating 8 - Good. 227 out of 1010 reviews" "
Rating 6 - Okay. 53 out of 1010 reviews" "
Rating 4 - Poor. 16 out of 1010 reviews" "
Rating 2 - Terrible. 9 out of 1010 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Young man at checkin was great. Had suggestions for affordable and tasty dining. Very quiet room. Nice breakfast with good selection. Easy on and off for 81. Second stay at this property and will stay again when in the area.
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the no pet policy!
Stayed 1 night in Mar 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the inside was clean and the staff went far above and beyond with their willingness to help positive attitude and knowing their job. I didn't like the view from my room as it was like a storage facility with lots of RV's parked outside. It was very junky looking
Stayed 2 nights in Mar 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good property
Stayed 1 night in Mar 2024

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Overall property was clean, didn't have a lot of interaction with staff to comment, but check-in was good. Breakfast was as expected. Room was nice. Bed was comfortable
Stayed 1 night in Mar 2024

8/10 Good

Karen, Burke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy next to highway. Also we had neighboring rooms that were pretty noisy after midnight..doors opening and slamming shut. Don’t know how you control that!!! Maybe they checked in late! Overall clean and friendly staff. Lots of amenities around this hotel!
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Bristol and Blue Ridge Parkway
Stayed 1 night in Mar 2024

10/10 Excellent

Lisa, Gainesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well worth the price. Clean and comfortable. Good breakfast. Shower could have been better.
Stayed 1 night in Mar 2024

8/10 Good

Billy, Toms River

Travelled with partner
Liked: Amenities
Good property at a fair price. A nice change from other properties that are not maintained.
Stayed 1 night in Mar 2024

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is well situated off the highway yet quiet once tucked into your room. Our check-in went smoothly and the lady at the front desk was very nice. Happy their dog friendly for our pup, too!
Stayed 1 night in Mar 2024

8/10 Good

SHARON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will was great at registering us in. Very pleasant and friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Vladimir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the highway, easy in and out.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location that is close to the interstate and to my clinical site.
Stayed 1 night in Feb 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Feb 2024
Response from Sharon Garza on 18 Feb 2024
Thank you for taking the time to rate our property. We appreciate it more than you know and hope to have you back with us in the future.

8/10 Good

elizabeth, Westville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sharon Garza on 18 Feb 2024
Thank you for taking the time to rate our property. We appreciate it more than you know and hope to have you back with us in the future.

8/10 Good

Jeffrey, Glen Allen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay at this property. Not a lot around it, but that was fine. There was an excellent Mexican restaurant that you could walk to. We would definitely stay there again.
Stayed 1 night in Dec 2023
Response from Sharon Garza on 17 Feb 2024
We are certainly thrilled to know that you enjoyed your stay at our hotel. Thank you so much for your kind words. We look forward to your return when in the area.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sharon Garza on 17 Feb 2024
Thank you so much for your review. We are happy to know that you enjoyed our stay with us, and we look forward to your return when in the area.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and room was clean and comfortable. Would definitely stay again.
Stayed 1 night in Jan 2024
Response from Sharon Garza on 29 Jan 2024
Thank you for taking the time to give us feedback on your recent stay here at the Country Inn and Suites. We hope that we exceeded all your expectations and hope to see you again in the future.

10/10 Excellent

Sky

Stayed 1 night in Jan 2024
Response from Sharon Garza on 18 Feb 2024
Thank you for taking the time to rate our property. We appreciate it more than you know and hope to have you back with us in the future.

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024
Response from Sharon Garza on 2 Feb 2024
Thank you for taking the time to rate our property. We appreciate it more than you know and hope to have you back with us in the future.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Gentleman at check-in was very pleasant.
Stayed 1 night in Jan 2024
Response from Sharon Garza on 2 Feb 2024
Thank you for taking the time to leave a review for us. We are so happy that our front desk staff were able to give you the upmost best customer service. We hope to have you back again for a future stay with us.

10/10 Excellent

Janice

Stayed 1 night in Jan 2024
Response from Sharon Garza on 2 Feb 2024
Thank you so much for your review. We are happy to know that you enjoyed our stay with us, and we look forward to your return when in the area.

10/10 Excellent

RICHARD, BUMPASS

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable place to stay
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
We are certainly thrilled to know that you enjoyed your stay at our hotel. Thank you so much for your kind words. We look forward to your return when in the area.

10/10 Excellent

Avshalom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
Thank you for taking the time to give us feedback on your recent stay here at the Country Inn and Suites. We hope that we exceeded all your expectations and hope to see you again in the future.

6/10 Okay

James

Travelled with family
Liked: Cleanliness
Not the best
Loud clicking noise for a long time. Waited for a long time without anyone acknowledging me. They were busy trying to see why someone did not get a credit card for a previous guest. I understand that ia frustrating, but 5 people do not need be looking at the computer while a new guest is waiting to check in.
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
We do apologize, for we have been going through some training with our front desk associates around this time. Thank you for leaving a review and rating for our property.

8/10 Good

michael

Stayed 1 night in Dec 2023
Response from Sharon Garza on 29 Jan 2024
Thank you for taking the time to rate our property. We appreciate it more than you know and hope to have you back with us in the future.

8/10 Good

Joette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, clean, pet-friendly ,and convenient
This was the first time traveling with our 9 month old golden doodle. The room had vinyl floors which we appreciate, was on the dirt floor which is important when traveling with a pet, and was very clean. Our concierge, Will, was friendly and helpful. Overall, we had a pleasant overnight stay.
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
We are so glad to hear that you were satisfied with our pet friendly accommodation. We like to make our fury friends feel just as at home as we do all our guests. Thank you for leaving a review for us. We hope to have you back again in the future!

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, Comfortable bed
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
We are so glad to hear that we were able to satisfy during your stay here at the Country Inn and Suites. We’d like to thank you for taking the time out to leave us a rating and review of our property.

6/10 Okay

Martha

Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
We are so glad to hear that we were able to satisfy during your stay here at the Country Inn and Suites. We’d like to thank you for taking the time out to leave us a rating and review of our property.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
We are so glad to hear that we were able to satisfy during your stay here at the Country Inn and Suites. We’d like to thank you for taking the time out to leave us a rating and review of our property.

10/10 Excellent

Charity Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great 👍
Stayed 2 nights in Dec 2023
Response from Sharon Garza on 2 Feb 2024
Thank you so much for your review. We are happy to know that you enjoyed our stay with us, and we look forward to your return when in the area.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best check-in I have had in years!!
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
Thank you for taking the time to leave a review for us. We are so happy that our front desk staff were able to give you the upmost best customer service. We hope to have you back again for a future stay with us.

8/10 Good

Harold K.

Liked: Cleanliness, staff & service
Good visit; some maintenance issues need resolve
The room was fine except the smoke alarm was going off periodically. Hotel attendant got us another room (suite) very quickly. However, the fact that this was resolved quickly and the desk person knew about the issue suggested this was not the first time this issue had occurred. Glad this issue was resolved quickly.
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
We appreciate you taking the time to review and rate our property. We would like you to know that we have passed the issues along to the correct department and are improving our services to make sure an incident of this kind does not happen again. We hope to be given another opportunity to exceed all expectations of you and yours in the future.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant find
This was my first time staying with this brand. I was very pleasantly surprised at the cleanliness and comfort of the room. The bathroom was the gem, specious and clean. I loved the walk in shower as I have a torn ACL and it was just far more pleasant for me. The bed was the most comfortable for any hotel I’ve stayed at. I actually got an amazing night of sleep for once, not normal for me at a hotel. The TV could easily be connected to a Roku device for more viewing options. The hotel staff was friendly and courteous and seemed happy to be at work. And breakfast had a good amount of options. The only three things I have minor (emphasis on minor) complaints about were the brand texts to my phone, I think there was an option to opt-out of those so I will next time. And the doors were difficult to open with the keycard. It took multiple tries every time I left my room to open the door upon return. The air conditioning unit also did not work and made a lot of noise with unplugging it being the only option. But it was fine, the room was still a comfortable temperature. Overall, with this being my one and only experience I will definitely be a return customer in the future.
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
We are so glad to hear that we were able to satisfy during your stay here at the Country Inn and Suites. We’d like to thank you for taking the time out to leave us a rating and review of our property.

8/10 Good

JOHN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
Thank you for taking the time to rate our property. We appreciate it more than you know and hope to have you back with us in the future.

8/10 Good

Karen

Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
Thank you so much for your review. We are happy to know that you enjoyed our stay with us, and we look forward to your return when in the area.

10/10 Excellent

Karen

Travelled with partner
Liked: Property conditions & facilities
Great people
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
Thank you for taking the time to rate our property. We appreciate it more than you know and hope to have you back with us in the future.

10/10 Excellent

Dianne

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
William Scott, the gentleman at the front desk, was wonderful! So helpful and friendly.... and made us feel immediately welcome and appreciated. I recommend a serious raise for this young man! Dianne Shaw
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
Thank you for taking the time to leave a review for us. We are so happy that our front desk staff were able to give you the upmost best customer service. We hope to have you back again for a future stay with us.

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay in Abingdon
I like this place and stay here everytime I come into town. But, the last 2 times I have stayed here, the beds were very comfortable but this room we got the beds were not as comfortable and a little hard. Other than that, we love staying here. The breakfast they have is great! Omelettes, biscuits & gravy, several cereals, oatmeal, Waffles and a variety of grab and go items. They have plenty of parking. Love that the check out time is 12 noon!
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
We are so glad to hear that we were able to satisfy during your stay here at the Country Inn and Suites. We’d like to thank you for taking the time out to leave us a rating and review of our property.

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, nice beds....very nice stay!
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
We are so glad to hear that we were able to satisfy during your stay here at the Country Inn and Suites. We’d like to thank you for taking the time out to leave us a rating and review of our property.

6/10 Okay

PAIGE, CHAPIN

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This is an older hotel that has been renovated at minimal cost. There was a child’s toy at the head of my bed, left from the last visitors. Plenty of towels, and the refrigerator is cold. This is a mediocre hotel. I would not stay here again.
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
Thank you for taking the time to review your recent stay. We do apologize for the issues mentioned in the review. Please know that we are working diligently to ensure a similar situation does not occur in the future. We hope that you will choose us once more for your next visit to the area.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
Thank you so much for your review. We are happy to know that you enjoyed our stay with us, and we look forward to your return when in the area.

10/10 Excellent

Christine P

Stayed 1 night in Oct 2023
Response from Sharon Garza on 2 Feb 2024
Thank you so much for your review. We are happy to know that you enjoyed our stay with us, and we look forward to your return when in the area.

2/10 Terrible

Kerry

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Response from Sharon Garza on 18 Feb 2024
Thank you for leaving us a rating on our property. We hate to see that it was such a low score. If you would like to elaborate on any issues that you may have had, you may reach the hotel directly at 276-676-2829.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sharon Garza on 2 Feb 2024
Thank you so much for your review. We are happy to know that you enjoyed our stay with us, and we look forward to your return when in the area.