Ratings based on 508 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Somerset

Relaxing break

Posted 21-Jun-2015
Pros: Beautiful grounds,cleanliness, comfort and hotel staff.
Cons: Sound proofing, the planes overhead were slightly annoying at night time.
Location: Beautiful location with lovely view across to Wales. Bristol is nearby aswell as the Mendip hills
My daughter and I came for a one night stay to relax and use the spa facilities. the hotel was fantastic, a stunning location and beautiful grounds. Lovely room with modern decor and very comfortable. the hotel facilities were excellent, we were met at the door buy a very cheerful and polite member of staff who took our bags to our room. The spa facilities were excellent and again the staff were very cheerful and helpful. We had a meal in the 'club' restaurant which was very good. The 'Lounge' was luxurious, where we had an evening drink and morning coffee. We had a lovely stay and will certainly come back again.
3 out of 5
Recommended
for Other
by A verified traveller from London

Weekend away with the family

Posted 08-Jun-2015
Pros: Staff, décor, external grounds.
Cons: Remodel Kitchen/hot food area. Better organized breakfast. sound proofing. focus on guests wanting to relax too.
Location: Location lovely, spa next door. Puxton Park for kids. Local to Weston beach, Bristol, cheddar gorge. good run routes - invigorating.
Situated in a lovely area with health club, although not directly adjoining the hotel. Hotel caters extensively for Weddings/Hen/Parties, etc., so you need to be prepared for extreme activity. Staff are very responsive and hotel is furnished nicely, although a bit of a rabbit warren and you will frequently queue for lifts. VERY disappointing first night - noisy wedding guests - doors banging from 2 a.m. - 5 .30 a.m. every 20 minutes or so, voices in corridor permeate your room. Sound proofing between walls is just ok but at the point of entry the doors are wafer thin. It was like knock down ginger whenever a door was knocked somewhere on the floor and between floors a lack of sound proofing was equally problematic. Breakfast was a debacle, ran out of plates, bowls, food, coffee machine ran out of water, no milk, we asked for 2 tables to be saved as we were a family booking of 10 which was no problem until the next waiter gave tables to another family (lots of left hand - right hand)- hot food area is ill set up, as space tight and guests unclear as to what side to take food from, and kitchen staff entering by same entrance as guests with trays of hot good and having to work there way through the queues to put food out on hot plates. Saturday night/sunday morning was better, calmer, quieter - but Saturday's activities were ruined due to exhaustion from lack of sleep, etc. Rooms lacked facilities - no water in the room (you have to buy), no minibar, etc. Rooms small.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kent

Weekend break for older couple

Posted 18-May-2015
Pros: The staff. Had to use room service and it was great.
Location: Visited Cheddar gorge which was a brilliant day out. Lots of things to do around this area for all age groups.
Beautiful hotel and grounds. There many functions taking place the weekend we stayed but the service didn't falter and we were not affected by any of the guests. Brilliant location as a base for sight seeing and a lovely place to relax in the evening.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel with great view.

Posted 11-May-2015
Pros: the quiet location, view and fitness facilities.
Location: About 15 minutes from Bristol Airport.
Lovely far reaching views over to Wales. Excellent fitness club/spa.
4 out of 5
Recommended
for Couples
by Martin from bristol

Sons friend wedding night party

Posted 30-Mar-2015 on Hotels
Stayed plenty of times before -family wedding -my 50th & leisure breaks always enjoy our stays -staff friendly good food & comfortable beds
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 30-Mar-2015 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 26-Mar-2015 on Hotels
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 17-Mar-2015 on Hotels
4 out of 5
Recommended
for Business Travellers
by Matthew from Berkshire

Great location and beautiful surroundings

Posted 10-Mar-2015 on Hotels
Overnight for work and this was a nice stopover. Loads of facilities including access to a decent gym and pool. The site is across different buildings with the rooms and the very nice bar and MPW's restaurant in one building and the informal dining/bar, gym and spa in another building. Lovely grounds, but it would be lovely to not have to walk outside to get to the other facilities.
5 out of 5
Recommended
for Couples
by kevin from u.k.

Perfect Wedding venue

Posted 09-Mar-2015 on Hotels
Stayed for our daughters wedding which was at the hotel. Could not fault the rooms, food or the actual wedding. The staff made my daughters day so very special.Highly reccomended