All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Stephen,Thank you so much for your wonderful review.Kind RegardsTammy DreyerManager
2/10 Terrible
Kay
Travelled with partner
29 Oct 2023
Disliked: Amenities
Person at front desk was very nice and accommodating
Room needed cleaning and furniture was stained and filthy
Kay
Stayed 1 night in Oct 2023
Response from Tammy Dreyer on 31 Oct 2023
Good afternoon Kay,I was the lady that checked you in. Thank you for advising and I have had the furniture cleaned or replaced.Kind RegardsTammy DreyerManager
Nice and close to shops, restaurants and citycat terminal.10 minutes walk to Eat Street and racetrack. Excellent staff , very clean and tidy. Simple to access from M1
Brett
Stayed 3 nights in Sep 2023
Response from Tammy Dreyer on 21 Sept 2023
Good morning Brett,Thank you so much for your wonderful review. We hope to see you again.Kind RegardsTammy DreyerManager
Great staff that even accommodated an early check in. Clean and bed was comfy. Only thing is road noise and you can hear planes fly over!! Other than that, good stay
Faisal
Stayed 2 nights in Aug 2023
Response from Tammy Dreyer on 10 Aug 2023
Good morning Faisal,Thank you for wonderful review. I am glad that you enjoyed your stay.Kind RegardsTammy DreyerManager
6/10 Okay
Jeremy
Business traveller, Travelled with partner
2 Aug 2023
Liked: Cleanliness, staff & service, amenities
The only drawback is we wantes Breakfast as stayed on our check-in form the restaurant was open in the morning for breakfast, come down at 8am... closed.
Jeremy
Stayed 1 night in Jul 2023
Response from tammy Dreyer on 3 Aug 2023
Jeremy,Unfortunately the chef was sick and the restaurant was unable to open on that morning. My apologies for this, however this cannot be helped. If you enjoyed your stay with us perhaps you could increase your review rating.Kind RegardsTammy DreyerManager
Convenient location, reasonably priced and we appreciated that it was pet friendly. Handy spot to access the city and airport and a nice suburb to go walking
Michelle
Stayed 1 night in Jul 2023
Response from Tammy Dreyer on 2 Aug 2023
Hi Michelle,Thank you so much for your wonderful review.Kind RegardsTammy DreyerManager
Outside balcony door could not close. Tv and fridge not connected. Power point for them in a cupboard, not visible. Room old and tired. Needs updating. Bed was terrible. Stayed in hundreds of motels. This was the worst.
Lady at reception on arrival was lovely.
Robyn
Stayed 1 night in Jul 2023
Response from Tammy Dreyer on 31 Jul 2023
Robyn,Could you please advise what room you were in. Did you speak to reception about these problems while you were staying. Your review is extremely damaging to a buisness and if there was anything we could have done to remedy this while you were here we would have.RegardsTammy DreyerManager
2/10 Terrible
Aaron
Travelled with family, Travelled with family and small children
The place smelt like a toilet at a train station
But linen was clean and towels were clean
Aaron
Stayed 1 night in Jul 2023
Response from Tammy Dreyer on 31 Jul 2023
Aaron,As requested please advise me what room you were in. I cannot fix a problem if I do not know where the problem is and your review is extremely damaging to a business.RegardsTammy DreyerManager
Good morning Hong,Thank you so much for your wonderful review.I hope to see you again.Kind RegardsTammy DreyerManager
6/10 Okay
Maree
Business traveller, Travelled with partner
10 Jul 2023
Liked: Staff & service
Property needs a bit of a refresh.
Bathroom needed a good clean
Good for a bed for the night
Close to airport a bonus
Maree
Stayed 2 nights in Jul 2023
Response from Tammy Dreyer on 13 Jul 2023
Good morning Maree,Thank you ffor your review.I hope to see you again.RegardsTammy DreyerManager
6/10 Okay
Mark Emma
Travelled with pets, Travelled with partner
10 Jul 2023
They had to confirm what night we were booked as they has two systems telling them different dates- they then advised they were actually fully booked on that night and would have to get back to me (stress) luckily they figured it out. We were an AH checkin but there was no parking and no information on where to park. Ended up calling ah manager of an adjacent property for help as AH service contact for this property didn’t have correct information in regards to parking so was no help. Elevator had a terrible stench. Condition of room was very run down and in dire need of a refresh. There was a couch in the room that clearly needed replacing and we couldn’t get the verandah door open past about 20cm. We booked as they provided pet friendly rooms but establishment didn’t really cater to this.
Mark Emma
Stayed 1 night in Jul 2023
Response from Tammy Dreyer on 12 Jul 2023
Emma,We tried our best to keep in contact with you in relation to your reservation. Unfortunately when the hotel is full and there is no parking available there is nothing that we can do. There is street parking available all around the property. In relation to the smell in the lift, I was advised that someone dropped some thing in there and I had to get someone out to service and remove the smell. Unfortunately there was nothing I could do about this either. My apologies that you could not get the door open and I will certainly look into this.RegardsTammy DreyerManager
10/10 Excellent
Helen
9 Jul 2023
Helen
Stayed 1 night in Jul 2023
Response from Tammy Dreyer on 31 Jul 2023
Helen,Thank you so very much for your wonderful review. We hope to see you again.RegardsTammy DreyerManager
8/10 Good
Maree
6 Jul 2023
Liked: Staff & service
We arrived late and didnt see any staff as we left early but we went to the restaurant and werr so helpful and was no problem to make a meal for us
Maree
Stayed 1 night in Jul 2023
Response from Tammy Dreyer on 7 Jul 2023
Hi Maree,Thank you so much for letting us know. I have passed this on to the chef and she was very grateful to receive.Kind RegardsTammy DreyerManager
6/10 Okay
Maggie
30 Jun 2023
Liked: Cleanliness, staff & service
I enjoyed my stay even though Motel is dated. I found it actually very comfortable and reception lady was great. Thank you
Maggie
Stayed 2 nights in Jun 2023
Response from Tammy Dreyer on 3 Jul 2023
Thank you so much Maggie for your wonderful review.Kind RegardsTammy DreyerManager
10/10 Excellent
Bridget
10 Jun 2023
Bridget
Stayed 1 night in Jun 2023
Response from Tammy Dreyer on 3 Jul 2023
Thank you so much Bridget for your wonderful review.Kind RegardsTammy DreyerManager
The room had not been cleaned properly. Towel holder hanging of wall in bathroom. Bed lamp not working(not globe). Had to ask for linen for sofa bed, power outage on Sun night (not motel fault) very dated and requires lots of maintainance to be completed.
Tony
Stayed 3 nights in Mar 2023
10/10 Excellent
Kathy
14 Mar 2023
Kathy
Stayed 1 night in Mar 2023
Response from Tammy on 4 May 2023
Kathy,Thank you so much for your wonderful review. I hope to see you again.Kind RegardsTammy DreyerManager