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Reviews of Kingsford Smith Motel

4 out of 5
Kingsford Smith Motel
610 Kingsford Smith Drive, Hamilton, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 1001 reviews" "
Rating 8 - Good. 264 out of 1001 reviews" "
Rating 6 - Okay. 51 out of 1001 reviews" "
Rating 4 - Poor. 9 out of 1001 reviews" "
Rating 2 - Terrible. 4 out of 1001 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room and very freindly helpful staff. Convenient to airport parking.
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant overnight stay here before our flight back to the UK. Helpful friendly staff, spotless room, comfortable beds and only a short drive to the airport. Would highly recommend.
Stayed 1 night in Apr 2024

6/10 Okay

Robert

Liked: Staff & service, amenities
Disliked: Cleanliness
Shower needs a deep clean. Felt like I was staying at a 3 star definitely not 4. Shower tap broken, bathroom tiles chipped, toilet in need of a proper clean. Was quite disappointed. Bed was comfy.
Stayed 1 night in Apr 2024

10/10 Excellent

Ricca Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is very friendly, feels like home.
Stayed 1 night in Mar 2024

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property with very nice staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Ivi

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Mar 2024

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional on every level! Highly recommended! Do not hesitate to book here.
Stayed 1 night in Mar 2024
Response from Helen on 18 Mar 2024
Hello DianneIt was an absolute pleasure having you stay with us. Thank you kindly for your kind words and rating of the Motel. Hope to see you again next when in town. RegardsHelen & Cam

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location when taking a cruise. Friendly staff that went the extra mile
Stayed 1 night in Mar 2024
Response from Helen on 18 Mar 2024
Hello VanessaThank you for your kind words and rating of the Motel. It was lovely having you all. Hope your Cruise went well and back home safely. Hope to see you next when cruising. RegardsHelen & Cam

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to where I wanted to be & lovely hosts
Stayed 2 nights in Mar 2024
Response from Helen on 18 Mar 2024
Hello Paul It was lovely having you stay with us and giving a nice rating. Hope to see you again soon. RegardsHelen & Cam

8/10 Good

sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Helen on 18 Mar 2024
Hello Sean Thank you for rating the Motel. Hope to see you again next when in town. RegardsHelen & Cam

10/10 Excellent

melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and location. The owners are awesome people, engaging, friendly and helpful. Thankyou for having us
Stayed 2 nights in Mar 2024
Response from Helen on 18 Mar 2024
Hello MelissaThank you for your wonderful review. We are so happy knowing you had a memorable stay with us. See you next time. Take care. RegardsHelen & Cam

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place. The managers ?/ (owners?) could not be nicer if they tried. Fantastic service with a smile. The room was exquisite and quiet. I will definitely be back. Thank you
Stayed 1 night in Mar 2024
Response from Management Team on 5 Mar 2024
Thanks Kirsty, we are delighted to hear our property met your needs and you had a comfortable stay. We look forward to seeing you again soon!Kind Regards,

10/10 Excellent

Bruce

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly lots of dining - shops etc near by And loved the shuttle to airport Very clean and we enjoyed the pool
Stayed 1 night in Feb 2024
Response from Management Team on 5 Mar 2024
Hi Bruce, Thanks for the 5 out of 5 response! We thrilled you enjoyed your stay.Kind Regards,

10/10 Excellent

Aidan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property! Parking space for each room and the people running it were absolutely fantastic full of great advice knowledge and so forth friendly and kind! Offered a shuttle to the airport and overal was just great had a clean pool clean rooms looked just like the picture
Response from Helen on 27 Feb 2024
Hello AidanThank you for your very kind words and wonderful rating of the Motel. It was a pleasure having you and so pleased you had an enjoyable stay with us. We try hard to provide a pleasant experience for our guests. Love to see you next when in town. Take care RegardsHelen & Cam

10/10 Excellent

Debra, Jasper

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Helen on 20 Feb 2024
Hello DebraThank you for making the time in rating the Motel. It means a lot to us knowing you had a comfortable stay. Take care. RegardsHelen & Cam

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff let us check in early :)
Stayed 1 night in Feb 2024
Response from Helen on 20 Feb 2024
Hi BruceThank you for your rating. We loved having you and glad you had a pleasant stay. Hope to see you again soon. RegardsHelen & Cam

10/10 Excellent

Heather, Ansonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, convenient to cruise terminal and eat street
Stayed 1 night in Nov 2023
Response from Helen on 21 Feb 2024
Hello HeatherYour rating was so kind, and we are so glad knowing you had a pleasant experience with us. We hope to see you again. Take care. RegardsHelen & Cam

10/10 Excellent

Allan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Helen on 21 Feb 2024
Hello Allan Your rating for the Motel was greatly appreciated. We are so pleased knowing you had a great stay with us and hope to you next when in town. Take care. RegardsHelen & Cam

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We have stayed there 4 times and always good service. It is close to airport so makes it easy to get there for early flight.
Stayed 1 night in Jan 2024
Response from Helen on 21 Feb 2024
Hi Russell We love having you each time when in town. Thank you for your amazing rating for the Motel. It means so much. Take care and see you again soon. RegardsHelen & Cam

8/10 Good

BRONWYN, Robina

Liked: Cleanliness, staff & service, property conditions & facilities
The second time we have stayed here, it’s been refurbished since our last stay, looks great! The only thing we noticed was a damp smell in room which was worse with air con on, maybe they needed cleaning.
Stayed 1 night in Dec 2023
Response from Helen on 21 Feb 2024
Hello BronwynThank you for your rating. Sorry to know that there was a damp smell in your room. With the weather at the time the air-conditioners do struggle with the humidity and leak a little bit. All of the air conditioners are serviced every quarter. If we had known of your issue, we could have moved you to another room. Our apologies and hope to see you come back and stay. RegardsHelen & Cam

10/10 Excellent

SUZANNE

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was nice and clean. Staff was very friendly
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great and very helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Helen on 21 Feb 2024
Morning NeilThank you for making the time in rating the Motel. We are so happy you enjoyed your stay. Hope to see you again when back in town. Take careRegardsHelen & Cam

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pre-cruise
Stayed 2 nights in Dec 2023

8/10 Good

Melissa

Stayed 1 night in Dec 2023

10/10 Excellent

Susan, Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was wonderful!
Stayed 1 night in Nov 2023

10/10 Excellent

Julianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff and managers. Clean and tidy and close to all facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access
Stayed 1 night in Nov 2023
Response from Helen on 25 Nov 2023
Hi Frederick Thank you for rating the Motel. It means a lot knowing you had a pleasant stay. RegardsHelen

10/10 Excellent

edgar

Stayed 7 nights in Nov 2023

10/10 Excellent

Neil

Stayed 1 night in Nov 2023
Response from Helen on 25 Nov 2023
Hello Neil Your rating means so much and happy knowing you had a nice stay. RegardsHelen

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Cindy R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
Great location, close to the airport. Staff were so pleasant and parking is free.
Stayed 1 night in Nov 2023
Response from Helen on 25 Nov 2023
Hello Cindy It was lovely having you and thank you for making the time with your rating. Hope to see you next visit. RegardsHelen

10/10 Excellent

Susan, Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 1 night in Nov 2023
Response from Helen on 25 Nov 2023
Hi Susan We do our best to ensure all our guests are made welcome. It was a pleasure having you. Thank you for your rating of the Motel. RegardsHelen

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good old fashioned hospitality
Perfect stay, old fashioned hospitality which you don't get in the big hotels, rooms are really clean, excellent service. Just wish Hotels.com would remove "walking distance to Cruise Port", this is not the case, it is a 20 min drive let alone walk
Stayed 1 night in Nov 2023
Response from Helen on 25 Nov 2023
Hello ChristineThank you for your kind words and rating of the Motel. Yes, we have endlessly tried to remove the walking distance to the terminal. To no avail. As you now know it is a 20-minute drive there and back. Loved having you stay with us. RegardsHelen

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Helen on 9 Nov 2023
Hello GavinThank you for making the time in rating the Kingsford Smith Motel. It mean a lot to us knowing that you had a pleasant stay. Hope to see you next visit when in town. RegardsHelen

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The staff were great to deal with. Enjoyed our stay to see The Angels at the Hamilton.
Stayed 1 night in Oct 2023
Response from Helen on 8 Nov 2023
Hi Larry Thank you for rating our Motel. It means a lot knowing that you both had a comfortable stay with us. Hope to see you next when in town. RegardsHelen

8/10 Good

Stephiny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well appointed rooms. Staff were welcoming and generous with their time in explaining the rooms and services available. The motel is close to transport and plenty of dining options close at hand.
Stayed 1 night in Oct 2023
Response from Helen on 9 Nov 2023
Hello StephinyThank you for making the time in rating our Motel. We hope to see you next time your in town. RegardsHelen

8/10 Good

Sharan

Stayed 1 night in Oct 2023
Response from Helen on 9 Nov 2023
Hello SharanThank you for rating the Motel. We hope you had a pleasant stay. RegardsHelen

10/10 Excellent

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property Is clean and convenient to the airport. The owners were very helpful, Also convenient to the range of different restaurants at Portside within easy walking distance/.
Stayed 1 night in Oct 2023
Response from Helen on 8 Nov 2023
Hello LawrenceThank you for making the time in rating the Motel. It makes us so happy knowing you had a memorable stay. Hope to see you next when in town. Take care. RegardsHelen

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service, within walking distance of restaurants, complimentary shuttle to airport. Would definitely stay again.
Stayed 1 night in Oct 2023
Response from Helen on 8 Nov 2023
Hello KimThank you for making the time in rating the Motel. It means so much to us. Glad you had a nice experience. RegardsHelen

10/10 Excellent

Alexander

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We have travelled through America and Europe, and this had all and more than most places we have been. Extremely clean, even the blinds spotless. Fresh milk not long life and plenty of tea bags and coffee, which a lot of places only leave 2-4. Recommend this place to anyone who is travelling.
Stayed 1 night in Oct 2023
Response from Helen on 8 Nov 2023
Hello AlexanderThank you for your wonderful rating and kind words for the Motel. It means so much knowing you had a pleasant experience with us. Hope you returned home safely. Take careRegardsHelen

10/10 Excellent

Fiona

Stayed 1 night in Oct 2023
Response from Helen on 9 Nov 2023
Hello FionaThank you for your wonderful rating of the Motel. It makes us so happy knowing you had a pleasant experience. Hope to see you next when in town. RegardsHelen

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent attitude from owners
Stayed 1 night in Oct 2023
Response from Helen on 9 Nov 2023
Hello Ashley Thank you for your kind words and rating of the Motel. It makes us so happy knowing you had a pleasant stay. RegardsHelen

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2023
Response from Helen on 25 Nov 2023
Hi ScottThanks for you feedback. It means a lot to us. Hope to see you next time. RegardsHelen

2/10 Terrible

Mohamed

Business traveller
Disliked: Staff & service, room comfort
Worst experience
The hotel is so noisy being located on a corner of heavy traffic , the windows isolation is not perfect so I didn’t sleep for a min On top of that the reception is so rude in handling or talking to guest
Stayed 1 night in Sep 2023

10/10 Excellent

TREVOR

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Immaculate rooms, very helpful and friendly hosts
Stayed 1 night in Sep 2023

4/10 Poor

Carol-Ann

Stayed 1 night in Sep 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great management
Stayed 1 night in Sep 2023
Response from Helen on 9 Sept 2023
Hi CraigThank you for making the time in giving us your rating of the Motel. We hope you had a nice stay and hope to see you next visit. RegardsHelen & Cam

10/10 Excellent

r d

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Helen on 9 Sept 2023
Hi RDThank you for making the time in rating our Motel. We are so happy knowing you both had a nice time with us. Hope to see you next visit. Take care. RegardsHelen & Cam

10/10 Excellent

Gaynor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent, very happy & helpful.
Stayed 1 night in Sep 2023
Response from Helen on 9 Sept 2023
Hi GaynorThank you for your wonderful rating. It means a lot to us knowing you had a comfortable stay with us. Hope to see you next time. Take care. RegardsHelen & Cam