Ratings based on 193 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
82% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

No milk for "Super Breakfast"

Posted 01-Dec-2014
Pros: Right off the freeway
Cons: Towels need to be replaced. They are worn out and gray, not white.
Location: Not sure. We were passing through.
The room was clean, but the beds were very soft and sinking. The bathroom sink drainage was poor. The bath tub was not clean. We had three people in the room but there were only one bath-size towel, and the others were very thin, and small. Our biggest disappointment was the breakfast. We didn't expect anything too much for this kind of hotel, but the indifference attitude of the hotel clerk. No milk for cereals or for oatmeal. We asked for the milk, and the answer was "we didn't get a milk delivery" and no apology. There was a gas station right next to it, but no one bother to get a milk for the guests. They advertise "Super Breakfast". sliced white bread, apple, small packaged pastry, packaged oatmeal, sugary yogurt, couple of cereal with no milk.I don't recommend this place.
Comment from Hotel Management
05-Dec-2014 by Holli, Hotel Management
We apologize for the stay you had here with us at the Super 8. Housekeeping and management have been notified of the issues and has since been taken care of. We do hope the next time you're in the area that you would reconsider staying here.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom PA

Staff very friendly and courteous.

Posted 24-Nov-2014
Pros: Very close to I-79 exit. They were also pet friendly for our dog.
Location: I can't tell you about the things near by to do. We were only passing through in route to another location.
Very clean, quiet, confortable, Pet friendly. Quick continental breakfast.
Comment from Hotel Management
08-Dec-2014 by Holli, Hotel Management
Thank you for your review, we are glad you had a great stay with us at the Super 8
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Kentucky

Older motel location good

Posted 11-Nov-2014
Room needs updating. Bed frame sticking out and scratched leg. Cracker Barrell next door & has great food!
Comment from Hotel Management
25-Jan-2015 by Patty Executive Director, Hotel Management
Joan, we recently updated our rooms with new carpeting, bed linen, etc. I hope that if you travel thru the area you stop by to see us again. Glad you enjoyed the local restaurants!
2 out of 5
by A verified travellerfrom martinsburg, wv

Overall disappointing

Posted 10-Nov-2014
Pros: Location.
Cons: Staff attitudes.
Location: Good location.
The room smelled of mildew and musty. The heat was either really cold or really hot. The shower had mold on the ceiling that had been covered by paint but had begun to grow through again. The shower only had really hot or cold water. No adjustment to warm. The staff never smiled and smoked right outside the entrance. Will not stay here again . It was really late when we arrived and we only stayed a few hours to rest or would have gone elsewhere and insisted on a refund. Hope this helps someone avoid having the same experience.
Comment from Hotel Management
25-Jan-2015 by Patty Executive Director, Hotel Management
Greg, just wanted to assured you that both housekeeping and the front desk have been dealt with in regard to your experience at our hotel. Our goal is to ensure that our guest have a pleasant visit and stay with us in the future.
2 out of 5
by A verified travellerfrom Cleveland, OH

Hotel was close to highway

Posted 20-Oct-2014
Pros: Nothing
Cons: Everything
The first room we were put in had a terrible smell. Requested another room as were moved. The beds were not very comfortable, pillows non-existent, the bathroom was very small. Overall the room was very small and not easy to manuever in with luggage and a cooler. This hotel needs to be updated.
Comment from Hotel Management
11-Nov-2014 by Patty Executive Director, Hotel Management
Lori, just wanted tolet you know we are in the midst of renovations so I hope if you are in the area again, you will stop by and see us.
5 out of 5
Recommended
by A verified traveller

Posted 07-Oct-2014 on Hotels.com
Comment from Hotel Management
10-Jan-2015 by Patty Executive Director, Hotel Management
Just wanted to telll you thank you for your stay with us!
4 out of 5
Recommended
by Vibfrom Baltimore

Posted 30-Sep-2014 on Hotels.com
I think room conditions were lot better than what i read in the previous reviews. Little cigrate smell in the hall way but that was all. I would stay at this hotel again. Room price was also good.
Comment from Hotel Management
10-Jan-2015 by Patty Executive Director, Hotel Management
Vib, so glad to hear that you had a nice stay, we hope to see you again very soon.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Pennsylvania

Would Stay Here Again

Posted 29-Sep-2014
If you are looking for an affordable and comfortable place to stay while in the Morgantown WV area, this place is a good choice. Nothing fancy, but good affordable lodging close to WVU (which is why we stayed). It is about a 25 min easy drive to the main campus. There have been a lot of reviews online mentioning the smell of smoke in the rooms. I specifically asked for a non-smoking room, and I could smell no smoke in the room. There was a faint smell in the hallways, but it was not bad at all and I hate the smell of smoke. You can tell they have been doing some updates to the building. Looked like new carpets, which I am sure will help clear out the old smoke smell and some new fixtures in our bathroom. They could use some new linens as the ones we had were thin and in need or being replaced, and there was some trash behind the table between the beds that was missed when they cleaned before we arrived. I will stay here again if the need arises.
Comment from Hotel Management
11-Nov-2014 by Patty Executive Director, Hotel Management
So great to hear, we are happy you enjoyed your stay with us. Kevin, we look forward to seeing you again!
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 21-Sep-2014 on Hotels.com
Comment from Hotel Management
29-Nov-2014 by Patty Executive Director, Hotel Management
We appreciated your stay with us; and look forward to seeing you again!
3 out of 5
Recommended
for Business Travellers
by Andyfrom California

More or Less OK

Posted 15-Sep-2014 on Hotels.com
-Room and the whole corridor smells of cigarette smoke. -The towels in the room are too thin and old. -The breakfast is rather minimal.
Comment from Hotel Management
22-Nov-2014 by Patty Executive Director, Hotel Management
An dy thank you for letting us know that we need to update our linen. I have addressed the issue with housekeeping and have rectified the matter at once. Should you be in our area again I hope you stop by and see us again. Thank you for the feedback!