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Reviews of Omni Mount Washington Resort

4 out of 5
Omni Mount Washington Resort
310 Mt Washington Hotel Rd, Bretton Woods, NH

Reviews

8.4

Very good

Rating 10 - Excellent. 554 out of 1000 reviews" "
Rating 8 - Good. 211 out of 1000 reviews" "
Rating 6 - Okay. 113 out of 1000 reviews" "
Rating 4 - Poor. 82 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view
Stayed 1 night in Apr 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Brianne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere. The staff was friendly & helpful. The complex offered a lot of amenities and despite only 1 night to enjoy it, it was relaxing.
Stayed 1 night in Apr 2024

6/10 Okay

Timothy

Disliked: Cleanliness, property conditions & facilities
The hotel is really not being kept up. It’s very noisy, no bell service even offered. Way too many pets being walked around in the lobby. Very disappointed in our stay, it’s really going downhill.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were top-notch, friendly, accommodating and great at their craft.
Stayed 1 night in Mar 2024

10/10 Excellent

Paulo

Stayed 1 night in Mar 2024

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On site florist for special occasions. Bought a dozen roes Paid for the presidenial suite which included a full breakfast in the club house room which you can only enter with room key however our key would not let us enter. So as we checked out we told the desk clerk and the reply was we needed to knock on the door. I feel this should have not happened. No appology and there no way we were going walk all the way back.
Stayed 1 night in Mar 2024

10/10 Excellent

Anita, Peaks Island

Stayed 1 night in Mar 2024

10/10 Excellent

shmuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of a kind experience in the white mountains. Looking forward to my next visit
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Sandesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience. It's a great luxurious resort.
Stayed 2 nights in Mar 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Majestic Grand Hotel! I visited in January to ski Bretton Woods. Restaurants in the hotel were very good. Daily transportation to and from ski resort. I was very surprised that at the end of my stay the hotel wanted to charge me for a 'convenience fee' for use of the courtesy van. When I questioned the front desk, they immediately removed the charge without any discussion. They do not have microwaves or refrigerators in the rooms but if you ask ahead of your stay, they will accommodate. A summer visit would be lovely. The spa looked great but I didn't use it.
Stayed 3 nights in Jan 2024

10/10 Excellent

Thomas, Wakefield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic. Well maintained 123 year old grand hotel
Stayed 1 night in Mar 2024

8/10 Good

Mary Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Opened in 1902 the grandeur and beauty of this magnificent hotel has been honored and maintained. There are a number of restaurants and areas to enjoy your meals. We also were thrilled with this world class spa. Well worth making appointments during your stay at Mt Washington. Thank you Krista for the best facial I’ve ever received.
Stayed 2 nights in Mar 2024

10/10 Excellent

Guler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel will take you back in time. It’s gorgeous natural setting, the history of the hotel, beautiful furnishings and incredible staff makes this a place to come back to!
Stayed 3 nights in Mar 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with such history.
Stayed 2 nights in Mar 2024

10/10 Excellent

Steven

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Ashley

Stayed 1 night in Mar 2024

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is a respectable hotel with an aura of good old days. Three problems: menu in restaurant never change ; indoor pool is good only for little kids and outdoor pool has ridiculously difficult access and no locker room per se.
Stayed 4 nights in Feb 2024

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing and enjoyable time at the Mt Washington!
Stayed 2 nights in Feb 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort with so much history. We enjoyed the hotel history tour, the gorgeous panoramic views of the mountains and skiing at Bretton Woods.
Stayed 1 night in Feb 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery and very nice staff
Stayed 2 nights in Feb 2024

8/10 Good

Peng, Hartsdale

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good but need some updates
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful and iconic hotel! Impeccable service, great restaurants.
Stayed 3 nights in Feb 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buildings and the grounds are great, the views are fabulous. The dinnig is very good but very pricey.
Stayed 6 nights in Feb 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place is great it is a time capsule.the food and drink prices were a little high but was a great trip
Stayed 2 nights in Jan 2024

10/10 Excellent

CECELIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunningly beautiful and every employee we interacted with was friendly, kind, helpful and efficient. A special shout out to our breakfast server, Ervy. Thank you for being so sweet and helpful!
Stayed 1 night in Jan 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Yana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Nariman

Travelled with family
Liked: Staff & service, property conditions & facilities
Our overall stay was good. One comment is for the shuttle service to the ski hill. It looks like there is only one shuttle and you are waiting for more than half hour for the next one. Half an hour is fine but if the weather is bad and you are traveling with kids it might be better to drive
Stayed 2 nights in Jan 2024

10/10 Excellent

daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Howling winds trip
Stayed 2 nights in Jan 2024

8/10 Good

Micheal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Stayed 2 nights in Jan 2024

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing snow covered area. Majestic building.
Stayed 1 night in Jan 2024

8/10 Good

Hope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Well located and very family friendly. The best part of the hotel is the lower level that has tons of activities. The staff is absolutely amazing. Mike made our stay very special!
Stayed 3 nights in Dec 2023

2/10 Terrible

Junghyun

Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the history of this beautiful place, I love the fact that everything you need is all right here. Staffed well and very polite. I Will go back to enjoy my experience all over again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Natalya

Stayed 2 nights in Dec 2023

8/10 Good

Suldery

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tomado me gusto, el hotel es hermoso.
Stayed 2 nights in Dec 2023

10/10 Excellent

Golnaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service and nice staff We really enjoyed it
Stayed 2 nights in Dec 2023

10/10 Excellent

Yanchun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

vincent

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We had a singularly horrific and unsatisfying experience at the Omni Mt Washington in Bretton Woods, NH. We visited during a rainstorm for a pre-Christmas getaway, and the age of the hotel showed with trash cans in the lobby and buckets in the dining room to catch all the leaks. That is something we did not expect from a 4 star “resort.” While leaving at 11AM, the checkout staff said, “You should hurry, we might close the property because of flooding.” When I swung the car around, it was too late. The management closed the property’s service road due to flooding. The staff told us we were stuck, likely for the night. We never received an update earlier that morning as the water slowly rose and cut off the property’s access road. That was surprising given the flurry of texts to register for activities, book restaurant reservations, etc. prior to our arrival. With a wife and 2 boys (one age 7) and plenty to do, this news that I was stuck at the Omni with no exit predicted was disconcerting. When I asked the front desk if the Omni would comp a room for us if we had to stay another night, they said we could reserve a room (at a slight discount) or hang out in the lobby!! I’m glad they didn’t make us sit in our car considering we were stuck because of leadership’s gross mismanagement of their own property, and lack of communication with guests as to the risks of staying for breakfast! The staff could not leave either; they were mostly preoccupied with getting off duty.

8/10 Good

Patricia

Stayed 2 nights in Dec 2023

10/10 Excellent

Kristin

Stayed 2 nights in Dec 2023

8/10 Good

Kanan

Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023