I think the front staff could be a bit more efficient. They try looking modern with their tablets and all...but it seemed to slow them down. (They should have a real reception area) and not have 8 people wait around the revolving doors...to where their reception table is located.
With the stunning Kew Royal Botanical Gardens, the historic old town of Richmond and Twickenham Stadium just a few minutes …More
Friendly staff. Beautiful room, spotless in general. Lovely open plan lounge / cafe bar. Mega cornucopia of a breakfast. Real find, will definitely be looking at at Holiday Inn as an option in future travels. Outstanding value overall.
(Don't normally write reviews btw.)
A very relaxing hotel. The bed was one of the most comfortable I've slept in, the bathroom was fantastic, reception, spa, dining areas and bar were all nicely designed. Set in the grounds of Syon Park its quiet but still has good links to Heathrow and central London.
There is nothing to lift the depressing image of this hotel. Car parking is £5 for 24 hours which is positive but the hotel has a feeling of neglected poverty. The rooms lack furniture and they do not even leave a second set of towels for a double room.
Breakfast was very basic and the orange juice tasted like sugar and squash with insufficient water. The coffee was also not good.
I do not normally give bad reviews but this hotel deserves exactly that.
Exit Junction 2 of the M4, at Chiswick roundabout take right hand exit towards Kew. At traffic lights bear right into Kew …More
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