Ratings based on 160 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Los Angeles

Excellent Hotel

Posted 22-May-2015
Everything about this hotel screams stay there! Easy walk to all sites and old town. Beautiful hotel, great staff and luxurious rooms. Choose the breakfast option as it is well worth the price. You will not be disappointed staying here
5 out of 5
Recommended
for Everyone
by A verified traveller

Super Klasse!

Posted 18-May-2015
Pros: Sehr aufmerksamer Service in allen Bereichen (Rezeption, Concierge, Bar, Frühstück, Spa).
Ideales Hotel um einen Städte-Trip nach Bratislava mit Erholung & Wellness zu kombinieren, denn der Spa-Bereich ist wirklich klasse: groß, sehr sauber, atemberaubender Blick über die Donau.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Cambridge

Went on business, but will be back for pleasure!

Posted 18-May-2015
Pros: Facilities, cleanliness, and value for money.
Cons: Nothing springs to mind!
Location: Close to old city, on the banks of the Danube, and the tram right outside your door!
Went on business and picked hotel as "it looked OK". Was extremely surprised at firstly, what a nice place, and secondly, what a great hotel! As somebody lucky enough to have been to some very nice hotels, this is up there with JW Marriott and Crowne Plaza hotels. Staff excellent, food great, room exceptional! While this was for a business trip, I will find a reason to visit for pleasure!
2 out of 5
by A verified travellerfrom Tampa, Florida

Don't show up hungry unless you are with a group

Posted 03-May-2015
Pros: Two bedroom residence was spacious and well equipped.
Cons: Keep part of the restaurant open at all times for your individual clients
Location: Walking distance to old town 15 minutes
We booked this hotel because the weather called for heavy rain and wind on our arrival date, so we were looking for a self contained 5 star where we could just veg for the day, then eat in at the hotel's restaurant. On check-in at 11:30 AM, we were assured by the check-in clerk that we did not need reservations for the restaurant that night. When we came down at 8:00 PM for dinner, we were informed that the restaurant was closed for a private corporate function. We asked to speak to the manager on duty who gave us lots of apologies and smiles. We were told we should have called ahead to find out the status of the restaurant(?). We were given the option of the limited room service, or umbrellas that the smiling manager offered us to go out in the pouring rain and 40 mph winds to eat in one of the nearby restaurants. No offer for a voucher to eat elsewhere or any other compensation for our inconvenience. The next morning on check-out, we asked to see the manager on duty. It was the same guy. Same excuses. Not even an offer to take care of our 30 euro parking tab as compensation. This was not the Kempinski experience that we have had in other countries. Oh, and one other thing.....our "king" bed was two twins pushed together and had two separate comforters, one for each side. They need to so a better job and either use a real king bed or at least a king comforter.
5 out of 5
Recommended
for Everyone
by A verified traveller

great staff

Posted 24-Apr-2015
Pros: great sauna and swimming pool. friendly staff
Cons: maybe to have a little sewing kit available in the room and to have an extra plastic bag for the dirty laundry.
Location: none
excellent service and room service twice a day. beautiful sauna and swimming pool. friendly staff
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Beirut

Amazing Hotel

Posted 23-Apr-2015
In few words, the hotel is very well located, the room is very comfortable and clean, and most importantly the staff.. These professionals will do anything to make you feel at home, day and night, whether you're in your room, at the lobby, having breakfast... I'd definitely recommend it to anyone visiting Bratislava!
Comment from Hotel Management
05-May-2015 by Hotel Manager, Hotel Management
Dear Omar Chehab, thank you for your kind words and recommendation of the Kempinski Hotel River Park. We are happy you enjoyed your stay and the care of our personnel. We are looking forward to your next stay with us. Best regards, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Basel

Sensational hotel in Bratislava!

Posted 18-Feb-2015
Pros: Fantastic rooms and outstanding friendly service!
My stay at this hotel was fantastic. The service is top notch the quality of the restaurant is outstanding. I can recommend the Kempinski to anybody who really appreciates 5 star service and already look forward to my next stay there!
5 out of 5
Recommended
for Personal Event
by Robertfrom Ireland

A truly great hotel

Posted 09-Feb-2015 on Hotels.com
Having stayed in many hotels in Bratislava from The Devin, Radisson Blu, Carlton, Crown Plaza and the Kempinski is by far the best hotel in the city.
5 out of 5
Recommended
for Couples
by A verified traveller

Top-Hotel

Posted 20-Jan-2015 on Hotels.com
Alles bestens und entsprechend einem 5*-Hotel. Einziges Minus bei Anreise mit PKW ist die extrem teure Parkgarage.
Comment from Hotel Management
04-Apr-2015 by General Manager, Hotel Management
Herzlichen Dank, dass Sie ich die Zeit genommen haben um einen Bericht über Ihren Aufenthalt zu schreiben. Es freut uns, dass Ihnen bei uns gefallen hat! In Bezug auf die Parkgebühren, diese sind sogar im unteren Bereich verglichen zu anderen Anbieter, beinhalten jedoch zusätzlich eine 24h Überwachung durch einen Sicherheitsdienst. Mit herzlichen Grüßen, General Manager
5 out of 5
Recommended
for Couples
by A verified travellerfrom MILANO

Eccezionale hotel sulle rive del Danubio.

Posted 19-Jan-2015
Hotel da sogno come del resto tutta la catena Kempinsky. Rapporto qualità prezzo indiscutibile. Spa eccezionale