Ratings based on 123 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
99% of guests recommend
5.0 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Basel

Sensational hotel in Bratislava!

Posted 18-Feb-2015
Pros: Fantastic rooms and outstanding friendly service!
My stay at this hotel was fantastic. The service is top notch the quality of the restaurant is outstanding. I can recommend the Kempinski to anybody who really appreciates 5 star service and already look forward to my next stay there!
5 out of 5
Recommended
for Couples
by A verified travellerfrom MILANO

Eccezionale hotel sulle rive del Danubio.

Posted 19-Jan-2015
Hotel da sogno come del resto tutta la catena Kempinsky. Rapporto qualità prezzo indiscutibile. Spa eccezionale
5 out of 5
Recommended
for Everyone
by A verified travellerfrom South America

Best hotel in Bratislava

Posted 17-Jan-2015
Best luxurious hotel in Bratislava, 10-15 minutos walk to old Town which is the tourist area to visit and walk. Danube river view. Great hotel gym equipement, nica lobby and restaurant. Great staff. 10 minutes taxi to Bratislava Castle. Only down side is that it is not in the modele of old Town but its worth to walk to it.
Comment from Hotel Management
12-Mar-2015 by General Manager, Hotel Management
Thank you for letting us know your experience. We are happy you liked the hotel, the location and the gym. We are looking forward to welcoming you to the Kempinski Hotel River Park again!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom milano

uno dei più belli Kempinski che ho mai soggiornato

Posted 14-Jan-2015
Pros: spazii, tranquilita, le camere, posizione
Cons: i prezzi dei vini troppo alti
elegante, camere spaziose, ottima pulizia, staff gentilissimo, ottima la colazione, posizione
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Swindon

Lovely hotel in Bratislavia

Posted 12-Dec-2014
Pros: Rooms are large,and very comfortable.
Cons: Make the customers feel special. Breakfast could always be improved.
Location: Location great ,about 15mins walk into town,or use the tram,or buses which are right outside.
Lovely hotel overlooking the river. Arrived very early and was told room was not ready.Did not seemed that welcomed in my opinion. Booked an executive room with lounge access.During our stay which was only one night,we found that in the executive room the food and drinks were not being refilled,and also their was not enough glasses to drink out of. People were coming in and walking out in disgust.Their was also rubbish,and food left on tables. Some people were drinking beer out of wine glasses. We have stayed in many fine hotels,this one is a fine hotel,but we found a number of faults. Also the Rolls Royce is free to go down town,only if you book a suite or higher grade. Or you can pay their rate. The Sheraton is where we stayed at next night,they did everything we wanted them to do,and more.
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely friendly hotel

Posted 12-Dec-2014
Pros: Friendly staff, excellent breakfast, very comfortable bed, opportunity to have a smoking room, delicious tapas.
Location: Only downside is it is a bit of a trek from the hotel to the Christmas market in the rain but imagine it would be a lovely walk in summer sunshine.
Lovely, friendly hotel. Excellent breakfast and enjoyed delicious "tapas" one evening. Staff were very helpful. We were "done" by cab driver from bus station - hotel receptionist was horrified at the price we paid and apologised on behalf of her country! We used the hotel cab to get to the train station on our return - charming driver and reasonable price.
Comment from Hotel Management
12-Mar-2015 by General Manager, Hotel Management
Thank you for your stay and thank you for taking time to share your opinion with us. We are pleased to read that you have enjoyed the Kempinski Hotel River Park Bratislava, mostly the friendliness of our staff, excellent breakfast, comfortable bed, our tapas bar and limousine service. We are looking forward to welcoming you or your friends in the future again. With regards, General Manager
5 out of 5
Recommended
for Personal Event
by Bernhard

This traveller left a rating score only Posted 09-Dec-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Prague

Great hotel with professional staff

Posted 11-Nov-2014
Pros: Spa/wellnes, luxury
Beautiful hotel in the center of Bratislava, luxury room, perfect wellness/spa, professional staff.
Comment from Hotel Management
12-Mar-2015 by General Manager, Hotel Management
Thank you very much for your kind review. We are very happy to hear that you have enjoyed your stay and appreciated the services we delivered. We are looking forward to welcoming you soon again! With best regards, General Manager
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 17-Oct-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Devon, England

Great stay; great hotel, great service

Posted 29-Sep-2014
Pros: As above; personal touches abound.
Cons: The concierge was ever so helpful and I am thankful for their help; but we needed to get carpets to our house and it's taken 1 week to get a reply.
Location: Great part of town; regenerated area; best kids shop I've seen in ages and lovely Japanese restaurant nearby; with good rates.
It's the personal experience that we enjoyed. We were bowled over by the prompt kindness of the reception staff, especially Katarina who at check-in saw my daugther from afar and gave us a colouring book with crayons and we quickly established a rapport about kids; such that in the evening later on, she saw us going out and she ran to us when we were outside the hotel already, about a great kids toy shop beside the hotel and great Japanese restaurant beside it too. She didn't have to, but she did and then duly got back to her duties at the reception desk. Awesome. Nice personal touch.
Comment from Hotel Management
12-Mar-2015 by General Manager, Hotel Management
Thank you very much for your kind review of the Kempinski Hotel River Park. We are very happy to hear that you enjoyed your stay and appreciated the services delivered to you. We are looking forward to welcoming you soon again. With kind regards, General Manager