Outdoor pool

Reviews of Caprice Motor Inn

2 out of 5
Caprice Motor Inn
3410 W Highway 76, Branson, MO

Reviews

6.4
Rating 10 - Excellent. 34 out of 178 reviews" "
Rating 8 - Good. 51 out of 178 reviews" "
Rating 6 - Okay. 36 out of 178 reviews" "
Rating 4 - Poor. 28 out of 178 reviews" "
Rating 2 - Terrible. 29 out of 178 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service
The hot tub was amazing.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is not a new or fancy property but it worked great for us and I would stay here again. Staff was very helpful.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place to Stay
I have stayed at Caprice in the past and it has Always been a very nice place, close to many attractions and restaurants. Love the indoor pool and hot tub.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Sep 2019

8/10 Good

GoodLuck

Travelled with family
Liked: Staff & service, amenities
Well priced. Glad the room slept 6. But overall, the room needs updating.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service
Great location, old facility, well-worn beds. You get what you pay for, yet the staff were friendly, responsive and helpful.
Stayed 3 nights in Aug 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay staff was amazing
The staff was amazing we ended up checking in after hours cause our car broke down they were so sweet to make an exception for us everyone was so nice room was very clean the inside pool was great I will be going back there
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Owners were great! She called that morning to let me know of problem with the room I had reserved (family room). She then gave me option to cancel room, giving me ideas where to take the kids, OR giving me 2 adjoining rooms. We took adjoining rooms. So happy she called ahead to give us a heads up.
Stayed 1 night in Mar 2019
Response from CHRYSTAL on 25 Mar 2019
THANK YOU WE TRY

10/10 Excellent

Cheralee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from CHRYSTAL on 17 Jan 2019
THANK YOU

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nothing was amiss. Great place. Staff great. Location very convenient.
Stayed 3 nights in Nov 2018
Response from chrystal on 28 Nov 2018
Thank you all see you next time

6/10 Okay

Sharon, Branson mo

Liked: Staff & service
Disliked: Cleanliness
Room needed to be cleaned. When staff was told said they check into it.
Stayed 1 night in Oct 2018
Response from Wendy on 25 Oct 2018
105 is a good room deep cleaned beds moved and everything walls washed and no one said anything to us at the office we only have 4 people that work here sorry if we didnt meet your needs.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from chrystal on 20 Jul 2018
thank you

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ok Hotel
Everything was good for a mini vaca but the reason we got thos hotel was for inside swimming pool and i do understand what happen wasnt thier fault amd tjey where tryimg to fix it but pretty good stay no bed bugs
Stayed 2 nights in Mar 2018
Response from chrystal on 26 Mar 2018
ty and again sorry for the pool

2/10 Terrible

Denise, Branson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissapointed
grandtr got bed bug bites after staying here only 1 nite. This is a shame. I brought my children here when they were young n had such a nice stay. Totally different now.
Stayed 1 night in Nov 2017
there was no report from you or the staff and can not find where you stayed if my granddaughter got bites i would say something

8/10 Good

Laddie

Liked: Staff & service
Good value for the money.
It was an excellent place to stay. It is an older motel in the heart of Branson. So if you are looking for an updated motel, this isn't it. If you are looking for a comfortable motel in the heart of everything in Branson, then you should consider this one.
Stayed 1 night in Nov 2017
thank you very much we try very hard

2/10 Terrible

Amy, KCMO

Disliked: Cleanliness, staff & service, room comfort
Dirty Room
If you are going to stay here, bring your own cleaning supplies and clean the room yourself. Urine on the toilet, coffee spills on the counters, no signs of the room being vacuumed in days. Especially around the edges of the beds. Old dried pizza behind the dresser, at least they changed the beds over....Or did they?. Good thing it was only one night. It served it's purpose, we notified staff when we left and all they said was yeah, sometimes staff needs re- training. Maybe you need better staff who aren't lazy. Cleaning is not rocket science.
Stayed 1 night in Sep 2017

2/10 Terrible

Tatyana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't like it, not recommended
Stayed 2 nights in Sep 2017

2/10 Terrible

Marvin, little rock

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rundown Dump!!
They had no housekeeping staff. No working ice machines except at the office building and we were in building 4 at the bottom of the hill so we had to drive to get ice. No towels had to call for her to bring them. but had to use cell phone because the phone in the room didn't work! We were looking for a inexpensive room for a quick getaway but this was far below anywhere I have ever stayed. Would not recommend to anyone.
Stayed 2 nights in Sep 2017

4/10 Poor

Kathryn

Disliked: Cleanliness, room comfort
The beds were uncomfortable! It was noisy, could hear people in other rooms and outside. However the pool, spa, and jacuzzi were great. The view out our window was great at night. We were supposed to have 2 queen size beds and instead got 2 full size beds. Was disappointed.
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A
We were not happy. The Whirlpool did not work, the room was dusty. The carpet had mold

2/10 Terrible

Lorraine, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caprice Motor Inn in Branson Mo on 76 Blvd
This Caprice Motor Inn on 76 Strip in Branson Mo is a filthy, cockroaches rundown motel with rude staff. Part of the package we paid for was free wifi and a mini fridge. Upon arrival the guy that checked me in told me that we didn't have those available in our room. I told him that was in the description of what we would have during our stay and his excuse was that we booked it through Expedia so there wasn't anything he could do. I pointed out that the motel was getting my money, and I wanted the room I was promised. He told me there was no refunds and rudely dismissed me. My rooms carpet was ripped in places, cockroaches were running around and the tv was old and you could hardly see the screen. I looked at the pillows covered up by the pillow cases and they were filthy and stained. My sheets were dirty. I would never stay here again. I slept in my clothes and without a pillow and we left early the next morning!! This place needs to be reported for its filth!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty, bed was old and very uncomfortable. Room was not cleaned and no linens.

8/10 Good

heather, desoto, mo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here before. Ok hotel. On the main strip and close to lots of our activities

4/10 Poor

Andy, Imperial, MO

Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated and Broken
Stayed 3 nights, over Thanksgiving weekend. Would have left the first night if not for the location, already being unpacked, and having a busy itinerary. Walls, floors, and ceilings are thin and non insulated( for sound) and weak/rattling. It literally sounds like people are doing gymnastics in room above. I guess the cheap price attracts hoosiers, because several of the guests around us had kids that were completely wild and out of control, along with neighbors who had people knocking on their door every 10 minutes, for 3-4 hours straight at all hours of the night. Mattresses/box springs were at least 25+ years old ripped, cracked, brown stained. Floor was terrible. Bathroom door latch broke along with door jamb-looked like someone kicked it in. Bathtub had at least 20 cigarette burn marks on the edge. All caulking around tub/floor was old and cracked letting water in and curling linoleum. Hot water lasted maybe 5 minutes. One pillow was a folded in half, in a lump of I don't know what, that they sewed and then zipped a cover over. Fridge inside freezer door was broke off and gone, so anything that was close to it froze. It also rattled every time it cycled on. Trash on floor in bathroom. "Free" Wi-Fi was terrible. Couldn't even connect the signal was so weak. Their "indoor" pool is actually outside in a separate building. So you have a cold walk getting to and from. Heater/AC rattled, vibrated, and was generally noisy, surely due to it's age. Would not recommend again.

6/10 Okay

Crystal M., US

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very close to all the action on 76.
Nice location. Nice vacinity to Branson activities and restaurants. Friendly front desk staff. Room old and unkept, cigarette burn's and vomit stains in carpet, just old and outdated. A lot of drunk hecklers on floor above us that were obnoxious and inappropriate for my kids. Not a family motel, but good enough for price. Pool and hot tub warm, but are in a separate building and was too cold outside to use.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Roy

Disliked: Cleanliness, property conditions & facilities, room comfort
We usually always stay here and normally love it. But this time our room was filthy and my wife for bit by bed bugs.

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The door not good

8/10 Good

Marcia, Tulsa, OK

Liked: Cleanliness, staff & service
Right off the main strip
Loved the jacuzzi in the room! Also liked having a fridge and microwave. The towel rack fell apart the first time I used it. Toilet got backed up the first night, but they promptly fixed it when notified. Killed at least one roach in our room every day of our 3 night stay. We stayed here on our last trip and had no complaints then.

8/10 Good

Joseph, Osawatomie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic rooms and breakfast. Staff went out of their way to help us locate attractions off the beaten path. Kids loved the option of indoor and outdoor pools.

10/10 Excellent

Sally, sedalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the strip close to everything
Clean and comfortable, nice to have a choice of an outdoor and indoor pool

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Excellent location, a bit worn but clean
We picked this motel for the location. It's a bit worn but clean. Breakfast of toast or doughnuts and juice and coffee, which is what we expected. Great for the price. We did not use the pools or hot tub because we were too busy, so can't rate those.

2/10 Terrible

A, kck

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible branson hotel....
cockroaches, toilet didn't work , uncomfortable bed... we were checked in for a whole 4 hrs and checked right back out

6/10 Okay

Gary, Springfield, MO

Liked: Staff & service, room comfort
Disliked: Cleanliness
This was my second time staying here. Our room was in the back right by the pool. That was good and bad if you planned to sleep early. Even after the pool closed there were still guest out on the de k Fri king and being loud, even sounded like fighting. Once we went into our room the floor was not vacuumed and was very dirty. There was toilet paper in the toilet that someone didn't flush. We went straight to the pool and relaxed in the hot tub before going out for dinner and show it was nice. The next morning when we left for the days activities there was a vacuum sitting out by our door. I said good maybe they will vacuum. When we returned that night we re turned to new towels, the bed made, and the same sorry floor that was still not vacuumed. The marquee sign for the hotel said something about a housekeeper special. Not sure what that is but I do know that there are at least one if not more employees that live on-site. Looks like they might be remodeling some rooms as there were rooms with several beds stacked up Infront of the windows. I would suggest closing those curtains so it doesn't look so trashy. They need some real housekeepers. Hmm maby I should apply. Over all it was a nice location. Andy's custard right across the St. Nice view of the new Branson Ferris wheel. Walking distance to several restaurants as well. Indoor and outdoor pool.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
The best part was indoor pool the mattress was old and stained up the comforter had stains was dirt around the dressers wouldn't recommend or stay there again

4/10 Poor

Asher

Disliked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

Danny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Bad Bad BAd
I can't possibly fit what I have to say in 1500 charactors. Go somewhere else.

6/10 Okay

Victoria, Independence, MO

Liked: Cleanliness, room comfort
Disliked: Staff & service
4 Day Weekend
Stayed for an extended weekend. The hotel is dated, but livable. There were a few stains on the carpet, so I always wore slippers. The breakfast was donuts, toast and cold cereal, but I didn't stay here for that. I don't like people in my room, so I always keep the "Do Not Disturb" sign up. The front desk was friendly, although seemed annoyed when I asked for towels. The room worked for our purpose and for the price, I would stay here again.

6/10 Okay

Nathan

6/10 Okay

Verified traveller

Liked: Staff & service
For the price it fine.
Easy to get in and out of. Across street from Ferris Wheel that puts on an incredible light show. Staff were helpful. Easy check in and out.

4/10 Poor

Clint, Kansas City

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Don't stay here if you want good sleep.
The beds were very uncomfortable. We had a suite with three beds and all of us were complaining about how bad the beds were. The room is outdated which was fine, it is just a place to sleep. The outdoor pool was in bad shape, the plaster was flaking off everywhere. We have a four year old and there are no steps to get in the pool, just a ladder, and the most shallow was 4feet. The so called breakfast was donuts and oatmeal. The good part was it is across from go carts, bumper boats, next to miniature golf. It is also across from Andy's frozen custard and a pizza place. It is located in a great area where you can walk to several things.

8/10 Good

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service
Not to bad
Weekend getaway. Price was fair Room was outdated, bed was uncomfortable. The bathroom was small and looks like it's on the dirty side. It's not dirty just the walls were beat up shower head was falling apart. The 2 pools were nice my son enjoyed them! Hotel was in a great location for anything and everything you want to do. Hotel staff was helpful and very nice. Breakfast was just donuts, toast, coffee and juice. Nothing great.

6/10 Okay

j. heim, Branson

Liked: Cleanliness, staff & service
Decent place for the money!
It's not a fancy place, and it's dated, but, the room was clean, the staff was friendly, and it was super cheap!

8/10 Good

Mr. D, Chiraq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be a repeat customer.
Grand children loved the pool and hot tub. Room with jacuzzi tub worked out well. Location next to restaurant was handy. Working distance to activities was a time saver.

2/10 Terrible

Stormi, Paola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL AND CUSTOMER SERVICE EVER
HORRIBLE.! The rooms smelled awful, the beds were uncomfortable, overall cleanliness of the room was bad, there was black mold in the pool. there were Cockroaches In my brothers room, and when brought to the attention of the owner she acknowledgeded they have had problems with roaches in that room, but didn't offer a refund or even a new room. We ended up paying $35 more by booking online than if we would have booked as a walk in. And when I asked about refunding what we overpaid the owner was extremely rude and told me it wasn't her problem that I overpaid, and what sense would it make for her to give me back money when the room was already paid for.

2/10 Terrible

sharon, ks

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good stay
did not have what was listed in the room. family room with one bathroom no hair dryer in room

4/10 Poor

Ronald, Independence Missouri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsatisfactory
Parking space was terrible, room and hotel is self needs updated, room had cockroaches in it .TV was old and did not supply Branson travel Channel so overall I will not go back to that motel

8/10 Good

Rebekah, Mexico, MO

Liked: Staff & service, room comfort
Good motel
We enjoyed our stay. The pool and hot tub are wonderful. The rooms are adequate, nothing fancy and a bit outdated, but clean and comfy.