Ratings based on 299 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Winnipeg, MB

NOT QUITE ROYALTY

Posted 29-Jun-2015
West edge of city. Fairly quiet. Not really close to anything but it is a small city. Rooms are dated and need upgrading. Great restaurant and pool area. Housekeeping could improve as the bathroom revealed hair in the sink and shower. Beds are the older spring matress type and well worn. Not enough comfort for the cost but the choices in Brandon are limited. Would stay again but not as my first choice!
3 out of 5
Recommended
for Everyone
by A verified traveller from calgary

Meh

Posted 21-Jun-2015
The new section of the hotel is better than the old section. It's a good hotel in Brandon
Comment from Hotel Management
22-Jun-2015 by Aaron T, Hotel Management
Thank you for the comments. We have renovations underway on the first 2 floors to increase the standard of the older rooms
4 out of 5
Recommended
for Everyone
by A verified traveller from ND

Nice hotel

Posted 15-Jun-2015
Comfortable beds. Nice pool area. Great pool staff!!!
Comment from Hotel Management
19-Jun-2015 by Aaron T, Hotel Management
Thank you for the review. Glad you enjoyed the hotel and staff. Hope to see you again at the Royal Oak Inn
5 out of 5
Recommended
for Couples
by A verified traveller from Vancouver, BC

Very clean, comfortable, friendly staff

Posted 11-Jun-2015
Pros: Newer linens, comfortable pillows and mattress.
Location: Not much nearby as far as we could tell.
We enjoyed our stay at the Royal Oak Inn. On arrival we were informed that the room we had booked was no longer available so the front desk staff gave us a free upgrade to a suite. The linens were all very clean and new and the bed super comfortable. The suite was well cleaned and most of the furnishings were well maintained. We had some cocktails in the lounge where we received excellent service. All around a very comfortable, clean hotel with friendly staff.
Comment from Hotel Management
12-Jun-2015 by Aaron T, Hotel Management
Great to hear Gabby. We hope to see you again at the Royal Oak Inn next time you make the trip to Brandon
3 out of 5
by A verified traveller

No air conditioning on first two floors.

Posted 08-May-2015
Pros.. Staff very professional. Room comfortable and clean.cons. No air conditioning on first two floors. Run by an old boiler system that they control and won't be turned on until summer, our room was pool view, so the heat and extreme noise is a deal breaker. Not bring able to adjust the heat or air or a window that opens was unbearable. On a scale of 1-10. Pool view room noise was a 10. My husband went out and bought industrial ear plugs so we could sleep when the pool closed . Front desk allowed us have a 1pm checkout at no extra cost. When we ordered room service, the price was double on our bill than on the menu in the room. When we enquired, they said prices changed months ago, but had not been adjusted in the room menus yet, only in the restaurant.food was delicious. But had to speak to three different staff to get our bill adjusted. Could not use the free breakfast, as we were kept awake by the heat until 7am. By that point, we just needed sleep as I am 8 months pregnant. I did not ask for a room change because I booked on Expedia and my bill said no changes of any kind do I assumed we were stuck. There was also a 25 dollar room charge for having a pet. Was not advertised on Expedia, that there was a charge. No fault of the hotel.
Comment from Hotel Management
11-May-2015 by Aaron Tycoles, Hotel Management
My apologies about the heat ruining your stay. We have hired an engineering firm to help us come up with a solution to allow guests to have temperature control in the room. As for the room service menus we do have new copies that are being put in each room, I am sorry that the room you were in was not completed. I am glad that the staff was professional and I hope that we will see you again once the little one arrives so we can provide a better experience.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-May-2015
Nice hotel. Speedy check-in. Pool area very nice,
Comment from Hotel Management
04-May-2015 by Aaron T, Hotel Management
Glad you enjoyed your stay. Hope to see you again
4 out of 5
Recommended
for Everyone
by A verified traveller from prince albert

Posted 27-Apr-2015
Was a very comfortable stay, staff was awesome! Treated me and my family with kindness and respect!
Comment from Hotel Management
30-Apr-2015 by Aaron , Hotel Management
Glad you enjoyed your stay Sunshine. Hope to see you again real soon
4 out of 5
Recommended
for Everyone
by A verified traveller from regina sask

Overnight at the Royal Oak

Posted 27-Apr-2015
Pros: Underground parking. Large pool, comfortable rooms, nice buffet breakfast
Cons: Elevators are a considerable distance from front desk
Location: Location is fine with us as it's close to where family resides. Very little as far as shopping choices in the area.
Overall everything was fine. A little slow checking in, however they were very busy. Good buffet breakfast in the morning.
Comment from Hotel Management
30-Apr-2015 by Aaron, Hotel Management
Our apologies for the slow check in, but glad you enjoyed your stay. Hope to see you again real soon
4 out of 5
Recommended
for Everyone
by A verified traveller from winnipeg

Nice, central hotel

Posted 27-Apr-2015
Close to everything, this hotel was great. Friendly, helpful staff and clean room. Pool area was fabulous. Restaurant is a bit pricey for a family. The room would have been better with more light (very dark) and a small table would have been nice as well. The fitted mattress sheet did not fit well and kept coming off throughout the night...kind of a pain.
Comment from Hotel Management
30-Apr-2015 by Aaron, Hotel Management
Thanks for the comments Taunja. We will get the anointing sheets addressed. Hope to see you again at the Royal Oak Inn
4 out of 5
Recommended
for Everyone
by A verified traveller from yorkton

Nice place

Posted 20-Apr-2015
2 gripes about this place. The first of it being do not get a poolside room whatever you do. The a/c if there actually is any in this place sucks so you won't have a window. Secondly the pool opens at 9am so if you had any plans of sleeping past that forgot about, the windows to the pool are so thin I could hear the lights humming. Other than that extremely clean rooms with a nice shower and tv and quick WiFi with a good breakfeast. Just don't get poolside.
Comment from Hotel Management
27-Apr-2015 by Aaron, Hotel Management
Hi Jim sorry about the noise and lack of Air conditioning. Unfortunately our system only allows for heating or cooling so in spring months the pool side rooms do get warm. We are working with engineers to deal with the problem. Glad you enjoyed the rest of your stay and hope to see you again soon