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Reviews of Best Western Brady Inn

2.5 out of 5
Best Western Brady Inn
2200 S Bridge St, Brady, TX

Reviews

8.4

Very good

Rating 10 - Excellent. 206 out of 446 reviews" "
Rating 8 - Good. 156 out of 446 reviews" "
Rating 6 - Okay. 51 out of 446 reviews" "
Rating 4 - Poor. 20 out of 446 reviews" "
Rating 2 - Terrible. 13 out of 446 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful.
Stayed 1 night in Apr 2024
Response from BW on 14 Apr 2024
Thank for completing the survey regarding your recent stay at our property.We greatly appreciate your business and value your feedback.Sincerely,Josie RodriguezManager

8/10 Good

James

Stayed 1 night in Mar 2024
Response from BW on 14 Apr 2024
Thank for completing the survey regarding your recent stay at our property.We greatly appreciate your business and value your feedback.Sincerely,Josie RodriguezManager

10/10 Excellent

Judith

Travelled with partner
Great service. Loud at night with guests outside room. For a quick 1 night on a road trip it was fine.
Stayed 1 night in Apr 2024
Response from BW on 12 Apr 2024
Thank you for staying at our property.Your business is very important to us and we appreciate your business.Sincerely,Josie Rodriguez

10/10 Excellent

Samantha

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were good. The staff was very friendly.
Stayed 1 night in Mar 2024
Response from BW on 31 Mar 2024
Thank you for letting me know of your recent stay at our property. Your business is greatly appreciated and we value your feedback.Sincerely,Josie RodriguezManager

10/10 Excellent

Richard

Stayed 1 night in Mar 2024

4/10 Poor

Scott

Travelled with family
Disliked: Amenities
No towels, door looked like it had been kicked in Bed was hard. Sheet was torn. Would not stay there again
Stayed 1 night in Mar 2024
Response from BW on 15 Mar 2024
On behalf of our entire team I would like to apologize forthe inconvenience caused to you. Your business is very important to us and we value your feedback.Sincerely,Josie RodriguezManager

10/10 Excellent

Tessah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Feb 2024
Response from BW on 27 Feb 2024
Thank you for letting me know of your recent stay at our property.Your business is greatly appreciated and we value your feedback.Sincerely,Josie RodriguezManager

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from BW on 9 Jan 2024
Thank you for letting me know of your recent stay at our property.Your business is greatly appreciated and we value your feedback.Sincerely,Josie RodriguezManager

10/10 Excellent

Darrell

Stayed 1 night in Dec 2023
Response from BW on 9 Jan 2024
Thank you for letting me know of your recent stay at our property. Your business is greatly appreciated and we value your feedback.Sincerely,Josie RodriguezManager

4/10 Poor

Yonghui

Disliked: Cleanliness, staff & service, property conditions & facilities
The check in is very slow. They are very frugal on the facilities, only 3 sheets left in the facial tissue box.
Stayed 1 night in Dec 2023
Response from BW on 3 Jan 2024
Thank you for letting me know of your recent stay at our property.I apologize for the inconvenience. Your business is very important to us and we value your feedback.Sincerely,Josie RodriguezManager

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the friendly staff, clean property and different breakfast options. One morning, along with bacon and sausage, there were small omelets and burritos and the next day potatoes with peppers.
Stayed 2 nights in Dec 2023
Response from BW on 31 Dec 2023
Thank you for letting me know of your recent stay at our property. Your business is greatly appreciated and we value your feedback. Sincerely,Josie RodriguezManager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from BW on 30 Dec 2023
Thank you for letting me know of your recent stay at our property.Your business is greatly appreciated and we look forward to seeing you again. We value your feedback.Sincerely,Josie RodriguezManager

10/10 Excellent

Colton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, the rooms were clean, though not the most comfortable beds, but great for a night. Breakfast was wonderful, and a pleasant surprise on Christmas morning! Overall, definitely worth the money and would stay again.
Stayed 1 night in Dec 2023
Response from BW on 25 Dec 2023
Thank you for letting us know of your recent stay at our property. We greatly appreciate your business and we value your feedback.Sincerely,Josie RodriguezManager

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from BW on 24 Dec 2023
Thank you for staying with us at our property.Your business is very important to us and we appreciate your business and value your feedback. Sincerely,Josie RodriguezManager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from BW on 23 Dec 2023
Thank you for letting me know of your recent stay at our property.Your business is very important to us and we value your feedback.Sincerely,Josie RodriguezManager

6/10 Okay

Michelle

It’s not the Ritz but it served it’s purpose for the night. Clean enough for an older property. Breakfast was ok.
Stayed 1 night in Dec 2023
Response from BW on 10 Dec 2023
Thank you for letting me know of your recent stay at our property.Your business is very important to us and we value your feedback.Sincerely,Josie RodriguezManager

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from BW on 7 Dec 2023
Thank you for letting us know of your recent stay at our property. We greatly appreciate your business and we value your feedback.Sincerely,Josie RodriguezManager

10/10 Excellent

Howard, Houston

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from BW on 7 Dec 2023
Thank you for letting us know of your recent stay at our property.Your business is greatly appreciated and we value your feedback.Sincerely,Josie RodriguezManager

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean around perimeter and parking lot. Room was clean and well stocked. The heat/ac unit was a bit noisy but we settled in to a nice blissful rest in the comfy beds.
Stayed 1 night in Nov 2023
Response from BW on 1 Dec 2023
Thank you for letting us know of your recent stay at our property. We greatly appreciate your business and we value your feedback.Sincerely,Josie RodriguezManager

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, property conditions & facilities
The entire property was clean inside and out. All the stall that dealt with were nice.
Stayed 1 night in Nov 2023
Response from BW on 28 Nov 2023
Thank you for letting me know of your recent stay at our property. Your business is greatly appreciated and we value your feedback.Sincerely,Josie RodriguezManager

6/10 Okay

Michael

Disliked: Amenities
Property is dated. Very noisey place.
Stayed 1 night in Nov 2023
Response from BW on 25 Nov 2023
Thank you for letting me know of your recent stay at our property. I am sorry we did not meet your expectations.Your business is very important to us and we value your feedback.Sincerely,Josie Rodriguez

10/10 Excellent

FRANCIS

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Oasis on the way to a funeral, though the refrigerator was a little noisy
Stayed 1 night in Nov 2023
Response from BW on 19 Nov 2023
Thank you for staying with us at our property.Your business is greatly appreciated and we value your feedback. We corrected the problem of the refrigerator. It was off balance.Thank you ,Josie RodriguezManager

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable inn with a good continental breakfast.
Stayed 1 night in Oct 2023
Response from BW on 7 Nov 2023
Thank you for staying with us.Your business is greatly appreciated and we value your feedback.Sincerely,Josie RodriguezManager

8/10 Good

Janet

Stayed 1 night in Nov 2023
Response from BW on 28 Nov 2023
Thank you for staying with us.Your business is greatly appreciated and we value your feedback.Sincerely,Josie RodriguezManager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Desk clerk very friendly
Stayed 1 night in Nov 2023
Response from BW on 5 Nov 2023
Thank you for letting us know of your recent stay at our property.Your business is greatly appreciated and we value your feedback.Sincerely,Josie RodriguezManager.

10/10 Excellent

Janice

Travelled with family
Liked: Staff & service, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Oct 2023
Response from BW on 2 Nov 2023
Thank you for staying at our property.We greatly appreciate your business and value your feel your feedback.Sincerely,Josie RodriguezManager

4/10 Poor

EDWIN

Disliked: Cleanliness, staff & service, amenities
In the first hour at the room I felt sick. I dont know if it was because of dust, fungus or what. The A/C was off. Took time to cool the room and it was pretty noisy too. In the bath were hair every were completly grose. Not going ever
Stayed 1 night in Oct 2023
Response from BW on 29 Oct 2023
On behalf of our entire team we would like to apologize for the inconvenience caused while you stayed at our property. Your business is very important to us and we value your feedback.I apologize again and will resolve the issue.Sincerely,Josie RodriguezManager

6/10 Okay

Johanna

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from BW on 25 Oct 2023
Thank you for staying at our property.We greatly appreciate your business and value your feedback. Sincerely,Josie RodriguezManager

6/10 Okay

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was great, she really tried hard to get our tv working. Never did, seems to be a dish provider problem. It was in multiple rooms. Ended up just using our laptop. The breakfast wasnt too great, ended up going across the street for breakfast. But the room was good. Also seemd like a safe area .
Stayed 1 night in Oct 2023
Response from BW on 23 Oct 2023
Thank you for letting us know of your recent stay at our property.Your business is greatly appreciated and we value your feedback.Sincerely, Josie RodriguezManager

10/10 Excellent

kelly

Stayed 1 night in Oct 2023
Response from BW on 19 Nov 2023
Thank you for staying with us at our property.Your business is greatly appreciated and we value your feedback.Sincerely,Josie RodriguezManager

6/10 Okay

Janet, Fort Worth

Liked: Cleanliness
Disliked: Amenities
It was ok. It was relatively quiet. The place was pretty clean though a bit old and rundown. The mattress and pillows were not in the best shape, and even though I was in a nonsmoking room, all the linens had that faint smell of cigarettes. The front desk clerk was rather abrupt but the cleaning staff was SUPER friendly. Brady is a small town but the hotel is close to food and gas.
Stayed 1 night in Oct 2023
Response from BW on 19 Oct 2023
Thank you for letting me know of your recent stay at our property. Your business is very important to us and we value your feedback.We appreciate your business.Sincerely,Josie RodriguezManager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from BW on 17 Oct 2023
Thank you for letting me know of your recent stay at our property. Your business is very important to us and we value your feedback.Sincerely,Josie RodriguezManager

10/10 Excellent

Christiane, Trinitytrxas

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly and accommodating staff
Stayed 1 night in Oct 2023
Response from BW on 16 Oct 2023
Thank you for letting me know of your recent stay at our property. Your business is very much appreciated and we value your feedback.Sincerely,Josie RodriguezManager

10/10 Excellent

Jodie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2023
Response from BW on 16 Oct 2023
Thank you for letting me know of your recent stay at our property. Your business is greatly appreciated and we value your feedback. Sincerely,Josie RodriguezManager

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean, good service
Nice clean place. The only issue was that the TV wouldn't work. It was not an issie for me, but others might have an issue with it.
Stayed 1 night in Oct 2023
Response from BW on 11 Oct 2023
Thank you for letting me know of your recent stay at our property. I apologize about the TV not working. Direct TV has been contacted about the issue.Your business is very much appreciated and we value your feedback. Sincerely,Josie RodriguezManager

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
Once we checked in and got situated in our room we realized we had no cable in our room. They gave us a $20 credit for our 2 nights. AC was horrible. Bugs inside the room. 2 Towels for 2 nights but the cleaning staff was really nice.
Stayed 2 nights in Oct 2023
Response from BW on 9 Oct 2023
On behalf of the entire team I would like to apologize for the inconvenience. I do not know what happened with Direct TV. We had them come in and fix 1 room and then this happened. We have called them and are going to work on it. The crickets come every year around this month and we had pest control spray twice this month. They are almost all gone.Your business is very important to us and we value your feedback.Sincerely,Josie RodriguezManager

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good!
Stayed 1 night in Oct 2023
Response from BW on 4 Oct 2023
Thank you for staying at our property.Your business is greatly appreciated and we value your feedback.Sincerely,Josie RodriguezManager

10/10 Excellent

Angelina

Business traveller
Liked: Cleanliness, staff & service
Very comfortable and clean
Stayed 1 night in Aug 2023
Response from BW on 23 Sept 2023
Thank you for letting me know of your recent stay at our property. Your business is very much appreciated and we value your feedback.Sincerely,Josie RodriguezManager

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from BW on 21 Sept 2023
Your business is very important to us and we value your feedback. We apologize if there was any inconvenience.We appreciate your business.Sincerely,Josie RodriguezManager

10/10 Excellent

Janice

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was helpful and friendly, breakfast was great, room and facility was very clean and neat.
Stayed 1 night in Sep 2023
Response from BW on 11 Sept 2023
Thank you for letting us know of your recent stay at our property. Your business is greatly appreciated and we value your feedback.Sincerely,Josie RodriguezManager

8/10 Good

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before and enjoyed our stay.
Stayed 1 night in Sep 2023
Response from BW on 5 Sept 2023
Thank you for staying at our property.Your business is very important to us and we value your feedback.We appreciate your business.Sincerely,Josie RodriguezManager

10/10 Excellent

DEBBIE

Stayed 1 night in Sep 2023
Response from BW on 4 Sept 2023
Thank you for staying at our property.Your business is very important to us and we value your feedback.We appreciate your business.Sincerely,Josie RodriguezManager

4/10 Poor

Kerry

Liked: Cleanliness, staff & service, amenities
I eat the thermostat to 65 but it felt like 78. Shower curtain didn’t prevent water from leaking all over the bathroom floor. Everything else was okay.
Stayed 2 nights in Aug 2023
Response from BW on 28 Aug 2023
I would like to apologize for the inconvenience. Your feedback is very important to us and will help us to implement improvements to ensure we offer a better experience.We appreciate your business.Sincerely,Josie RodriguezManager

8/10 Good

Merry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from BW on 22 Aug 2023
Thank you for letting me know of your recent stay at our property.Your business is very important to us and we value your feedback.Sincerely,Josie RodriguezManager

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from BW on 22 Aug 2023
Thank you for letting us know of your recent stay at our property.Your business is very important to us and we value your feedback.Sincerely,Josie RodriguezManager

10/10 Excellent

Jack

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable.
Stayed 2 nights in Aug 2023
Response from BW on 21 Aug 2023
Thanks for letting me know of your recent stay at our property.Your business is very important to us and we value your feedback.Sincerely,Josie RodriguezManager

2/10 Terrible

Debbie

Stayed 2 nights in Aug 2023
Response from BW on 4 Sept 2023
Thank you for staying at our property.Your business is very important to us and we value your feedback.Sincerely, Josie RodriguezManager

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. To stay
Stayed 1 night in Jul 2023
Response from BW on 31 Jul 2023
Thank for letting me know of your recent stay at our property.Your business is very important to us and we value your feedback.We appreciate your business.Sincerely,Josie RodriguezManager

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Overnight Stay On A Budget
Very clean hotel and courteous staff. Shower was great. Our only request would ve for better quality pillows. Our were lumpy. Breakfast was good. Overall a good place to stay on a budget.
Stayed 1 night in Jul 2023
Response from BW on 25 Jul 2023
Thank you for letting me know of your recent stay.Your business is very important to us and we value your feedback. Glad you enjoyed your stay and we will look into those pillows.Sincerely,Josie Rodriguez

8/10 Good

don

Liked: Cleanliness, staff & service, property conditions & facilities
Had problems with TV. Cleaning lady who came on duty after 10pm made 2 trips and worked hard to fix problem. Wish I knew her name to recommend her!!
Stayed 1 night in Jul 2023
Response from BW on 23 Jul 2023
Thank you for letting me know of your recent stay at our property. I apologize about the tv glad the housekeeper fixed it. Your business is very important to us and we very much appreciate.Sincerely,Josie RodriguezManager