Ratings based on 11 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
82% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travellerfrom Dorset, UK

All round good experience

Posted 09-Mar-2015
The room/hotel decor is a little dated but otherwise all good. The staff were bright, cheery and helpful, the property is beautiful and the town is sooooooo pretty with lots of lovely places to eat and drink. Taxi back from Bath after an evening out was £25 at 2am for a 7seater. I would have been happier if the town was within walking distance. We didn't eat at the hotel but I would imagine it's good quality considering how everything else was carried out.
4 out of 5
for Everyone
by A verified travellerfrom London

Very pleasant stay

Posted 19-Feb-2015
Pros: Clean, with character, good location.
Cons: The constant dripping of the shower!
Location: 15-20 minute walk into Bradford- on-Avon.
Very pleasant stay at good value. Would recommend. Not too far to walk into Bradford-on-Avon.
4 out of 5
for Everyone
by A verified travellerfrom D

Lovely country hotel

Posted 09-Nov-2014
Great stay with my boyfriend. Had room service, very nice food. Bit disappointed that the 'king size bed' was two double beds put together. Also disappointed that breakfast wasn't included so I recommend checking if it's breakfast or room only. Woman in reception was very lovely but the hotel seemed a little unorganised. Altogether though it was a beautiful hotel in a great location! We adored the town. Would recommend!
5 out of 5
for Everyone
by A verified traveller

Lovely hotel!

Posted 04-Aug-2014
We only stayed at the hotel for 1 evening but we arrived early for a wedding nearby and expected to have to change in a toilet but our room was ready and extremley clean. The hotel receptionist was extremely friendly and welcoming and helped us with a taxi too. the whole experience was effortless on our part which made our stay so enjoyable.
1 out of 5
by A verified travellerfrom Wiltshire

Not good

Posted 10-Jul-2014
Food was extremely poor and table flowers dead. The room was next to the kitchen and the fan went off early. Impossible to sleep through.
4 out of 5
for Everyone
by Emma

Beautiful location and grounds

Posted 19-May-2014
Really enjoyed our stay, hotel staff were really helpful before and during the whole visit. Meal was delicious and very good pricing
4 out of 5
for Couples
by PPfrom Newcastle

very pleasant small country house hotel

Posted 06-May-2014
Pros: quiet, comfortable, clean
Location: not far from Bath
only stayed one night but would stay again if in the same area. Room clean and comfortable, really nice bathroom. Bar food good
4 out of 5
for Everyone
by Andrewfrom London


Posted 22-Apr-2014
Pros: nice setting, nice rooms.
Cons: A bit noisy but we were above the reception venue.
a wedding was on, which was noisy, but overall the room was good and clean.
2 out of 5
by Alisonfrom UK

Supposed to be nice

Posted 09-Dec-2013
Pros: Nothing
Cons: The decor is shabby, draughts through windows unacceptable, better heating system, better signs for rooms
Need a map to find your room, not well signed at all. The wing of my room was frozen. Bedroom was very cold, radiators too small for bedroom and bathroom, extreme draughty windows. Kitchen vent under room, very noisy, started at 0650, which is not acceptable and continued all evening. Scrambled egg at breakfast was grey and cold. Would not recommend this hotel to anyone
4 out of 5
for Everyone
by Richard

Good value - clean, friendly staff

Posted 01-Dec-2013
Pros: Good location from where I work
Cons: Consider putting signage for the room numbers
Location: Nice friendly pub - the Plough nearby - worth a visit
Overall everything fine until check out, was charged for two nights instead of one, for some reason it could not be dealt with straight away so it is to be sorted - not sure why it could not just be re-imbursed there and then. Unfortunate because that was the only down side. Breakfast was good, room clean and all the usual facilities. Only other observation was that there were no signs telling you where the room numbers were but I managed to find it OK.