Ugh. Online information stated check-in was an hour earlier than what hotel offered; staff was unapologetic and rude in telling us the actual time. The carpet was damp and room smelled of wet, dirty socks. Bathtub was incredibly slippery; no non-slip mat or texture, and it did not drain. Breakfast was granola bars and frozen sandwiches; juice machine was out of order, hot plates were empty and unplugged; (which is fine, but not a continental breakfast). Pillows were lumpy, tucked into oversized pillowcases. We would have forfeited the cost of hotel but there was absolutely no other rooms available.