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Reviews of The Verb Hotel

3.5 out of 5
The Verb Hotel
1271 Boylston St, Boston, MA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1288 out of 1508 reviews" "
Rating 8 - Good. 162 out of 1508 reviews" "
Rating 6 - Okay. 37 out of 1508 reviews" "
Rating 4 - Poor. 15 out of 1508 reviews" "
Rating 2 - Terrible. 6 out of 1508 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

YOSUA, SOMERSWORTH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for one night for a show at MGM Fenway. It was such a convenient location with MGM being a short walk as well as having multiple dining options on the same block. The vibes of the hotel are so much fun. I wish I had packed my bathing suit to enjoy the heated outdoor pool! There was an issue with the temperature of our room (it was very hot). They said this is due to only having access to heat OR A/C for the entire building. At this time they had the heat on. Due to this issue, they happily upgraded us to one of the trailers that did have A/C and removed our amenity fee (which was an extra $42 upon arrival). Overall we are very happy with the stay and the staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the mgm 8 min walk near everything
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 22 Apr 2024
Thanks for rockin' with us, Angela!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
This place is seriously awesome. Best service but not overwhelming. Super nice staff if you ask for something, the way it should be. A million stars for them. Please pay them well because they are great.
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 22 Apr 2024
Thanks so much for your review, Karen! Please come back any time!

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Emily

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Best hotel if attending an event at Fenway or MGM music hall
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 22 Apr 2024
Thanks for your review, Emily! We hope to see you again soon!

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 22 Apr 2024
You rock, Tanya! Thanks for choosing The Verb!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique blend of old school style with new school amenities! Overall a great property, look forward to staying here again!
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 21 Apr 2024
Thanks so much for your review, Michael! We look forward to having you back!

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 22 Apr 2024
Thanks for rockin' with us, Kristina!

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique staying in an old airstream converted into a hotel room. Easy access to Fenway and local restaurants and bars.
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 19 Apr 2024
Thanks for your review, Douglas! Hopefully next time we can turn that 4 up to a 5!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 19 Apr 2024
Thanks for your review, John!

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the verb, we stayed in one of the trailers and had a great time. This staff is wonderful and I plan on coming back and staying again.
Stayed 3 nights in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 16 Apr 2024
Thanks so much, Lorraine! We hope to host you again soon!

10/10 Excellent

Deborah L

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal, the room was clean, and I'll never complain about waking up to a view of Fenway Park. The manager, after finding out I was a U2 fan, even pulled U2 records for me to take to the room. Truly above and beyond service. Definitely staying there again.
Stayed 2 nights in Apr 2024
Response from Ella Atkinson (Front Desk Supervisor) on 16 Apr 2024
Thank you for your review, Deborah! We are so happy you enjoyed your stay and can't wait to see you next time!

2/10 Terrible

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 14 Apr 2024
Hi Jolene,We're sorry to hear your Verb experience wasn't a 10 - we'd love to hear how we could've made it better. If you feel inspired to give us another shot, please give us a call!

10/10 Excellent

Christine, Presque Isle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique, great staff, polite and helpful!
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 14 Apr 2024
Thanks for your stellar review, Christine! Please come back soon!

10/10 Excellent

Olga

Travelled with family
Liked: Amenities
The room is simple, carpets may not be the newest, the bathroom door resembles a closet sliding door without a lock, but I think it is still very good. The typewriter in the room and a record player (couldn't get it to work) were cute if you like this kind of stuff. The staff was friendly, helpful. Parking is ridiculously expensive ($70 per night) and there is metered parking on the street which is free on Sundays and at night, so this is what we did. Breakfast is actually excellent. Lots of choices and decent coffee. I do wish we used the heated swimming pool, but didn't have the time. It looked lovely, so bring your bathing suits in any weather!
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 14 Apr 2024
Olga, thank you so much for your review! We're so glad you enjoyed your stay with us. Next time you're here, we'd love to fine-tune your record player so you can jam out to your favorite tunes!

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! We will definitely be back!
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 14 Apr 2024
We look forward to seeing you again, Kerry! Thank you for choosing the Verb.

8/10 Good

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being so close to Fenway Park
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 11 Apr 2024
Go Sox! Thanks for choosing the Verb, Steven!

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very cool! If you get a chance, stay in a trailer! The location is great and if you like music memorabilia, this is definitely where you want to stay!
Stayed 3 nights in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 11 Apr 2024
Hey Laura! We're so glad you enjoyed "Backstage" and hope to see you again soon!

10/10 Excellent

Sidarth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most unique and coolest hotels I've stayed at
Stayed 5 nights in Mar 2024
Response from Ella Atkinson (Front Office Supervisor) on 11 Apr 2024
We're so glad you enjoyed your stay, Sidarth! Come back anytime!

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool music themed property with great staff
Stayed 2 nights in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 11 Apr 2024
Thanks for rockin' with us, Jim!

10/10 Excellent

Max, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Max! Rock On!

8/10 Good

Paigs

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Liked the records and the rock n roll theme. Bathrooms could use an update (there was a small blood stain on the shower curtain). Bed and pillows weren’t too comfy but the convenience of having Fenway in your backyard I would come back. Didn’t get to use the heated pool but would love to when I come back.
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Paigs! Rock On!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Love the year-round heated pool! I could not get my thermostat to stay where I wanted it to.
Stayed 2 nights in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Erin! Rock On!

10/10 Excellent

Thomas, Apopka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff with a unique hotel vibe that makes you feel comfortable and intrigued.
Stayed 1 night in Apr 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Thomas! Rock On!

10/10 Excellent

Kara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always pick The Verb! The staff, hotel decor, amenities, and location are 10/10!
Stayed 1 night in Apr 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Kara! Rock On!

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the music focus and the records and posters in the hotel. Didn't care for the additional amenities charge since we were only there one night and didn't use them.
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Louise! Rock On!

10/10 Excellent

Jennara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location especially if you are seeing a show.
Stayed 1 night in Apr 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Jennara! Rock On!

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Jonathan! Rock On!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to go stay. Have stayed many times, will stay many more.
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Richard! Rock On!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heated pool and environment was great. Awesome attached restaurant as well. Would definitely come back here
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, David! Rock On!

10/10 Excellent

Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and awesome hotel with record players in every room and an incredible selection of music. Super cool theme with music memorabilia and lovely attention to detail in every way.
Stayed 2 nights in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Sydney! Rock On!

8/10 Good

Michael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fun vibe good place to stay for a concert.
Stayed 1 night in Feb 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Michael! Rock On!

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were fantastic. The upgrade may influence my feelings but this is a great hotel.
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Samuel! Rock On!

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is legit and has its own vibe. Stayed in the James Brown backstage trailer. Will be rebooking for my next Boston trip.
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Richard! Rock On!

10/10 Excellent

Trinny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudia was amazing! The stay was great and the pool omg!
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Trinny! Rock On!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very cool hotel
Stayed 2 nights in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Jennifer! Rock On!

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kia gave us an amazing valet experience. Checking in was a breeze. Loved everything.
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Nicole! Rock On!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ella Atkinson (Front Office Supervisor) on 14 Apr 2024
Thanks for rockin' with us, Jennifer!

10/10 Excellent

Destiny

Stayed 1 night in Mar 2024
Response from Ella Atkinson (Front Office Supervisor) on 14 Apr 2024
Thanks for your review, Destiny! We hope to see you again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to have access to everything Fenway has to offer this place is great
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, John! Rock On!

10/10 Excellent

Heather, Stratham

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking is limited and expensive-not part of the hotel cost
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Heather! Rock On!

10/10 Excellent

Jaclyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my goodness!!! I can’t believe the backstage trailers have been there for two years and I never heard of it! We had an amazing experience and if you are thinking about splurging on a unique hotel experience this is the one! It was my 34th birthday and they took care of every detail, we truly felt VIP. They even wrote “Happy Birthday Jaclyn” on the big marquee outside on Boylston st. Quality everything. The bed was ridiculously comfortable I felt like I was sleeping on a cloud. The waterfall shower was unexpected. There were full size gourmet snacks, two local craft beers, water and carbonated water all included in the room cost. They also had three hotel beanie hats, which my boyfriend loved, also included! Each trailer had a different theme after a musician, we had the Tom Petty trailer. I’d love to know what the rest were. They have one of Tom Hanks old movie set trailers, but I’m not sure if you can stay in that one. Our trailer was blue, and affectionately named the “Blue Louie.” The area was equipped with yard games like ladder ball, bean bag toss etc. Not to mention the insane view of Fenway, the stadium is legit right above your head. We didn’t take advantage of the year round outdoor pool, heated to 95 degrees, but we felt the water and if we had more time would have definitely gone swimming! The staff we encountered were super friendly, attentive and accommodating. Especially Morgan who helped us immensely with a traveling issue. We absolutely would return!
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Jaclyn! Rock On!

10/10 Excellent

Rosemary, Fall River

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel! Close to Fenway and the House of Blues. The restaurant on site has good food and excellent drinks!
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback,Rosemary! Rock On!

6/10 Okay

Catherine, Plymouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ella Atkinson (Front Office Supervisor) on 14 Apr 2024
Thanks for your review, Catherine! We'd love to know how we can make your next stay a 10/10!

10/10 Excellent

Larry

Stayed 3 nights in Mar 2024
Response from Ella Atkinson (Front Office Supervisor) on 11 Apr 2024
Thanks for your review, Larry!

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, friendly staff, cool atmosphere
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Jenny! Rock On!

10/10 Excellent

corrado

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prooerty was unique and awesome. Our first time staying here and already looking forward to our next trip
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Corrado! Rock On!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Susan! Rock On!

10/10 Excellent

Myah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for Fenway, House of Blues or MGM. Staff were super nice and helpful. Love the record players in the rooms. Highly recommend!
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Myah! Rock On!

10/10 Excellent

Niwde, Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a concert at MGM Music Hall at Fenway - walking distance to the concert, unique accommodation, friendly staff and breakfast included. I would stay again for sure
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Niwde! Rock On!