“Very satisfied.”

We stayed here during Thanksgiving weekend. It went beyond my expectations, and overall, I'm happy I chose this hotel. There are only two comments I would want to make. 1) Valet Service. Valet service is about $45. They do not encourage self-parking ($30) since it's still far from the hotel. I was planning to get to the Boston Airport at 0545 for a 0730 flight. However, the valet attendants do not get to work till 0600. If you're ever in the same dilemma to where you need your car before the attendants arrive, be aware that you would have to drag your luggage and find your car on your own although you're charged the full $45. 2) Pets. I love the fact that I can bring my dog to this hotel. The only recommendation would be too add some grass around the surrounding area so that the dogs can do their business. Other than that, I would probably choose to stay at this hotel again.

“Highly disappointed!”

For the amount of money we spent for the hotel, I expected a much better room. The room was a tiny bit bigger then my closet at home. We didn't have a choice of beds when we booked the room . My son and I almost ended up with a double bed. The walls are paper thin. For two of our three nights we heard drunken fools in out and of their room from two am to four am. I would've picked up the phone to call downstairs but the handset was not working and I didn't want to wake my son who somehow managed to sleep through the chaos. The tv got only a few channels and many were blurry. Remote for the tv was not always working. The staff was very friendly. They also stored our bags for us before and after check-out which was extremely helpful. Pretty good location. Overall, not the greatest experience!

“Good Place to Stay”

We thoroughly enjoyed our stay at the Bulfinch. It was my first time to Boston. The hotel was close to transportation (the T) and within walking distance many sites. The front desk was friendly. We wanted to go to the Sam Adams Brewery and they printed out the T stops needed for us to get there. The rooms were small but unless you are visiting Boston to only spend time in the room, it's not a big deal. The bathroom was very large. I used to work in a motel, and found the rooms to be pretty clean. Overall, no complaints. We would stay there again anytime.

“Good value”

No fancy bells and whistles, just good comfortable accommodation in-town at a fair price. Flatiron restaurant on site is excellent. Only real downside is that due to location, self-parking is a block or so away, so it's probably worth your while to pay the extra for valet parking.

“Great hotel, great location”

I loved the character of this hotel, and the location close to everything. I enjoyed the money I saved getting a small room suitable for just 1 person, and that is not an option in many hotels.

“Great Staff”

This hotel is not in the 'usual' tourist location, but is a comfortable walk (flat) to Quincy Market, the Freedom Trail and shops and restaurants. The staff were very friendly and helpful. Internet access was good and the room was small but comfortable and quiet.

“Great hotel for Bruins fans!”

We needed a place close to the North Station since we were arriving by train; this was the only hotel we could find at a decent rate so . . . we took a chance. It was a good chance!! Only three blocks from the North Station (which is also the TD Garden where the Bruins play) so a very easy walk to the Bulfinch. Very safe neighbourhood for walking early morning and last at night. Location is close to many attractions and great places to eat. Also close to the subway for attractions that are further away. Rooms are small but typical for downtown hotels, clean, with comfortable beds. Staff was accommodating for my medical condition and special made arrangements for my stay. We will stay here again!!

“Great location, decent hotel”

Overall decent experience, rooms are small, but ok for a short stay. The location was great to walk to North End, Fanuil Hall, pubs, and restaurants. Its definitely not the Ritz but if you don't go in expecting too much, you won't be disappointed. I wouldn't go to the restaurant there as it wasn't great, but lots of other options close by.

“Poor quality”

It wasn't clean - mold/mildew in the bathroom shower and outside baseboards, bites on ankles in morning from bed bugs, towel bar was falling off the wall -- poor cleanliness and maintenance all-around. Location was good for financial district but not for travel/touring. If you have a rental car, there's a substantial charge for parking that's not mentioned until you get there.