Ratings based on 1,511 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bath, UK

Good stopover close to the airport

Posted 15-Apr-2015
We had an enjoyable stay at this large hotel close to Logan Airport. Despite being close to the airport noise insulation was excellent so barely heard the planes. Although the hotel is some way from the city centre, used the free airport shuttle bus 66 to get to the blue line subway station and from there it was only a few stops to the city centre. The bus leaves from the water bus stop which is immediately next to the hotel. Hotel had good facilities - gym, bar, restaurants etc. Only challenge was driving into the hotel, where even with sat nav took one wrong turn on the freeway and had to make a very long circuit to reach the hotel. Other complaint was hotel parking over $40 for one night.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Atlanta

Posted 15-Apr-2015
Staff was very helpful and friendly. The room was spacious and clean. We had a harbor side view, which was beautiful and had a great view of the city across the water. We will definitely will be staying here again!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom western MA

Great night

Posted 14-Apr-2015
Zachary at the front desk was polite , friendly and accommodating. The room was recently renovated and the view of Boston Harbor was spectacular. The water taxi located right next to the hotel, took us to the dock located between Faneuill Hall and the North End where we had a fabulous dinner. Got up for an early flight the next morning. Easy and convenient.
2 out of 5
by A verified traveller

Disappointed with this hotel wouldnt recommend

Posted 13-Apr-2015
I have to say that I was expecting more from this hotel after reading reviews. Fortunately I only reserved for one night of my stay with the Hyatt Boston Habour. I chose not to stay here for my second night and stayed at a nearby hotel which I'm glad I did. The customer service I received at the Hyatt was the worst customer service I have experienced in any of my travels. I do not plan on visiting this hotel again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Pennsylvania

Beautiful, clean and comfortable

Posted 13-Apr-2015
We had a great stay at the Hyatt. We were upgraded to harbor view for free as they were accommodating a request to have rooms close to each other. The room seemed so clean and fresh! Extremely comfortable beds and chairs! The staff was more then accommodating with suggestions for us to visit and restaurants! Always willing to help or get a taxi for us as well!
4 out of 5
by A verified travellerfrom newjesy

Too far from the city

Posted 12-Apr-2015
It is nice hotel, but If you want to travel boston it will be inconvenient
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, close to airport, but not downtown

Posted 10-Apr-2015
Pros: Clean, quiet, nice staff, wonderful view of harbor from the room, airport hotel shuttle
Very nice Hotel close to airport, but need a taxi or water taxi across the harbor to get downtown.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Apr-2015
$42 to park is crazy! Especially for 1 night! Should be in price as with free wifi.
Comment from Hotel Management
08-Apr-2015 by Tom B. General Manager, Hotel Management
We are disappointed that you find the additional charge for parking is not a value. As we are located on airport property parking is very limited and highly coveted. We would never add a charge into our guest room pricing for something many guests do not wish to utilize.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom B

Posted 04-Apr-2015
Staff unprofessional just tired not willing to go the extra mile made a difference
5 out of 5
Recommended
for Everyone
by A verified traveller

Layover

Posted 31-Mar-2015
Fantastic place to rest between flights. Beautiful view of Boston.