Ratings based on 1,100 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Highly Recommended

Posted 25-Jul-2014
Excellent location near Logan. Great outside patio with view of Boston. Room was clean and large. Very quiet. Could not hear airplanes.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kansas City, MO

Concierge staff were exceptional

Posted 22-Jul-2014
The staff were very friendly and helpful, including providing a wheelchair for my friend and pushing it to the water taxi area. In addition, the young man (I wish I had gotten his name) helped me print my sunset harbor tour e-ticket and my airline border pass. He was always very friendly and had a nice smile. All of them did.
3 out of 5
by A verified traveller

Posted 20-Jul-2014
Key to room didn't work both nights. Very irritating.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel convenient to airport and city

Posted 18-Jul-2014
We stayed on the top floor which impressed the two children we had with us. They also enjoyed the elevator views. Loved the convenience of catching a water taxi to the city of Boston. Food at the Harborside grill was pretty good too.
5 out of 5
Recommended
for Everyone
by A verified traveller

Convenient.

Posted 17-Jul-2014
Pros: Location, service. One hour free wifi in the room.
Location: Close to airport.
Just an overnight layover. Hotel has a shuttle to pick you up from airport, just call from arrivals. Clean and welcoming. Spacious room.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jul-2014
Best airport/harbor hotel in Boston; beautiful harbor-city view.
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Great hotel and great location!

Posted 08-Jul-2014
Pros: Location, views, river walk, room, great staff
Cons: Not a thing
Location: River front walk, water taxis to downtown Boston
We had a wonderful stay at this Hyatt and the location is perfect. We took a quick water taxi to the Quincy market area and enjoyed the evening. Traveling by boat in Boston is part of the charm of the city. Although we were two minutes from the airport at the Hyatt, there was absolutely no noise from the aircraft. The staff was top notch, super helpful and friendly and the room was lovely, nicely appointed, clean. Also the view of the Boston skyline from the hotel is gorgeous. I would stay at the Hyatt Boston Harbor again in a heart beat!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with beautiful waterfront view!

Posted 08-Jul-2014
I stayed 2 nights over the 4th and was able to check in prior to 3pm. The front desk guy was so nice he upgraded me to a waterfront view. Their patio is perfect for night time drinks by the fire and view of the city. The rooms were clean. No complaints!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Jul-2014
Pros: The hotel restaurant was above and beyond. I have never had a meal at a hotel restaurant that was so good!!
The hotel was very clean and comfortable. I highly recommend the hotel restaurant, I have never been to a hotel restaurant that was so good top notch food!! Staff was very friendly and helpful. Will return the next time I go to Boston!
5 out of 5
Recommended
for Everyone
by A verified traveller from Bethlehem, PA

Staff were incredible, facility very nice

Posted 30-Jun-2014
Pros: view, staff, location
Location: Adjacent to Logan, water taxi to downtown, not much nearby.
Staff responsive at all levels, extremely service oriented. Restaurant limited, but you're in Boston.