Ratings based on 1,668 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kelowna, BC

Nice spot on the water

Posted 29-Jul-2015
Not your average airport hotel. Amazing spot to enjoy a drink and the sunset over Boston Harbour. Water taxi makes trip to downtown a joy. Super service, too.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel if you don't mind being in the city

Posted 27-Jul-2015
Pros: View of Boston
Cons: Bathrooms could be updated.
Location: Boston was a water taxi away. Tons to do.
Thought not actually in the city of Boston, there was convenient water taxis to take you right into town. Hotel was well staffed and friendly. Rooms were nothing special but clean and comfortable. Sunday Buffet was great and wait staff were really great. No pool even though when booking we beleived there would be. Could be our mistake though.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location and view.

Posted 26-Jul-2015
I had an accident and was treated with kindness and great treatment
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Virginia

Very nice hotel. Great views of Boston harbor.

Posted 26-Jul-2015
Pros: Location, price, room.
Cons: Menu for outside dinning. Could improve on the appetizers and offer more healthier choices.
Location: Walking path along the harbor was nice. You can take a water taxi from hotel to city except a bit pricey at $12.00 each way.
Easy check in. Room was big, clean, modern and beds very comfortable. My room looked over the harbor which had terrific views of harbor. Outside restaurant on patio deck was pleasing except some members of the staff/host were a bit rude about seating accommodations. Food and menu could improve for the Hyatt. Other then that, I would stay again at the Hyatt since the hotel was so convenient to find, nice rooms and close to airport if you have to depart the next morning.
5 out of 5
Recommended
for Families
by A verified traveller from Cape Cod, MA.

Great hotel on Boston Harbor

Posted 25-Jul-2015
Pros: Everything!
Location: We visited the Boston Science Museum and ate in the North End at Lucca's Restaurant!
Loved the hotel. Our room was modern, clean and had a terrific view of the Boston skyline. We enjoyed watching the very active harbor!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jul-2015
Friendly and helpful staff...especially those serving meals!
5 out of 5
Recommended
for Everyone
by A verified traveller from Des Moines, Iowa

Easy access to Boston and the airport

Posted 17-Jul-2015
Pros: Location, transportation access, great view, nice room.
Location: Immediate access to Boston Logan Airport, car rental center and return, Boston Harbor water taxi service takes you to all the great historic sites.
This property is conveniently located next to the car rental return. It also has water taxi and other ferry services located on site making access to downtown Boston and all other nearby historic areas. With immediate access to the airport this property has many attributes including the best view of the Boston skyline and harbor. Truly a great place to base out of if you fly-in to Boston. Service is great and quality is high on everything.
2 out of 5
by A verified traveller from Houston, Texas

Hyatt Boston Harbor

Posted 16-Jul-2015
Pros: View of the city.
Cons: Customer service, food, restaurant staff.
Location: Great access to the Airport, be prepare to spend money on water taxis $20 per person round trip to go into the city.
Hotel staff is not welcoming or courteous, TV did not work for two days and they wouldn't fix it until the 3rd complaint. Hotel door had been damage in the past, like someone tried to break in, took a picture and showed the hospital staff and was never asked if I wanted to be move. For the price you pay you can stay in better hotels.
4 out of 5
Recommended
for Everyone
by A verified traveller from Virginia

Beautiful view

Posted 15-Jul-2015
We loved Boston! We had a spectacular view of The Harbor. The staff of the Hotel were very helpful and courteous at all times. The room was nice and spacious and loved the contemporary look, it could have been a little more clean for my standards but I am too fastidious! My family and I would definitely go back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller from A

Layover in Boston

Posted 14-Jul-2015
Had 1day and night to spend in Boston. Good location. Nice facilities.