Ratings based on 1,432 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Minnesota

Hyatt Boston Harbor good value for the money

Posted 27-Jan-2015
Pros: staff and shuttle
Location: skip the expensive water taxi and use hotel shuttle to subway station. Buy a 7-day transit pass, even if you will only use it 2 days.
Hotel staff is its best feature. Very pleased with shuttle - 15 minute maximum wait and usually less. Restaurant was fine and priced right.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Connecticut

Girls night in Boston

Posted 27-Jan-2015
Pros: Everything
Cons: N/A
What a great hotel! We got there and the staff was awesome and very helpful in giving us some fun things to do during the day and then great night life near the hotel. I would definitely recommend the hotel and we look forward to staying there again. Not to mention free parking. Who doesn't love that!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with nice view of the Boston Harbor

Posted 26-Jan-2015
Pros: location
Location: kind of hard to get out of the Airport area if you are from out of town
Nice staff and hotel, If I could change anything I would change the fact that you can't get a king bed on Harbor side.
5 out of 5
Recommended
for Everyone
by A verified traveller

First choice hotel at the airport.

Posted 25-Jan-2015
Friendly helpful staff starts with the shuttle drivers and continues with everyone you meet. Huge screen TV and nicely done roI'm amenities. Try the roasted veggie soup if you are not a chowder fan.
5 out of 5
Recommended
for Families
by A verified traveller

Posted 21-Jan-2015
I thought the service from check in to check out was fantastic.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom M

Consistent

Posted 13-Jan-2015
Usual night before flight stay over. Man at the door was very nice & helpful. Do not live new menu in restaurant. Loved the old one. Basic good food - lived the Cod
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Branford, CT

Much more than an airport hotel

Posted 10-Jan-2015
What a surprise! My decision to stay at the Hyatt was for convenience after a day of business in Boston and an early flight out. However, the view is one of the best of Boston Harbor and the room was comfortable and crisp. The staff was amazing. Gabriel was top notch. Will definitely return!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom massachusetts

Great Experience!

Posted 02-Jan-2015
Breathtaking view of the Boston Harbor & skyline. Great wait staff. The only down side is the limited amount of microwaves. We could not borrow one so we were forced to either eat our food cold or eat out.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Providence, RI

Very nice hotel. Close to the airport.

Posted 30-Dec-2014
Perfect for an early morning flight. The staff is excellent. The airport shuttle is very reliable.
3 out of 5
by A verified travellerfrom cape cod

convenient but expensive

Posted 23-Dec-2014
Pros: views
Cons: parking should be free
Location: get on an airplane
I booked this on Expedia and was happy with the room rate. I was surprised that parking wasn't free; it's almost $40. There was just one option for breakfast next day; I had to pay $18 for a cup of coffee and a roll. I checked in at 10 p.m.; the clerk was barely courteous-not what I'm used to.