Ratings based on 11,132 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Good location, rundown hotel

Posted 25-Apr-2015
Pros: Location
Cons: Remodel
At check in we were given a room, we came in the room and other guest´s stuff was still there…. The rooms are very outdated and noisy, we could hear the elevator going up and down, other guest talking next door and down the hallway.
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome

Posted 25-Apr-2015
They have almost finished renovation. The bar is amazing. Strip Steakhouse in lobby one of best in Boston. The fitness center compares to Equinox. A full service huge fitness facility. A boutique historic hotel catering classy people. Highly recommend. Perfect location.
1 out of 5
by A verified traveller

THIS PLACE IS A DUMP!

Posted 24-Apr-2015
Pros: ABSOLUTELY NOTHING.
Cons: NEEDS A TOTAL MAKEOVER...APPEARS NOTHING'S BEEN DONE TO IMPROVE THINGS FROM THE OLD STATLER HOTEL DAYS 40 YEARS AGO.
Location: N.A.
THE BOSTON PARK PLAZA IS A SLEAZY, NOISY, GRITTY DUMP WITH ROOMS SO SMALL YOU CAN BARELY SQUEEZE IN TO THE BATHROOM. GROSSLY OVERDUE FOR ROOM PAINT AND RE-DECORATING, AND SERIOUS ROOM COST REVISION. THRONGS OF TOUR BUS TYPE CUSTOMERS NOISILY TIPPLING IN THE LOBBY, WITH SLOPPY-LOOKING STAFF ON DUTY.
4 out of 5
Recommended
for Everyone
by A verified traveller

Sifting styles

Posted 24-Apr-2015
The Park Plaza is in the midst of a renovation from classic Americaca motif to hipster black/white/grey modern. It feels a bit schizophrenic right now. The renovated lobby is a bit stark and lobby lounge is too brightly lit. The unrenovated hallways and rooms (like mine) definitely need renewal, but the room was spacious and clean, and the bed comfy.
2 out of 5
by A verified travellerfrom California

great location poor room

Posted 23-Apr-2015
Pros: Location
Cons: Honor request for 2 queens or a king. Eliminate rooms that are too small to be comfortable.
Location: Everything you would like to do in Boston and vicinity
Booked through Expedia, room was much too small for two people. No offer to upgrade explained by the fact that Expedia was used to book room. Queen bed, wanted two queens or king. Bathroom was so small couldn't turn around in it with door closed.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom upstate ny

Great location, dated rooms

Posted 22-Apr-2015
Stayed here for Boston Marathon. Location was great for runners. Hotel was steps from buses to start and the finish line. Rooms are very small and basic. It appears that they will be updating soon.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Apr-2015
Had a great time. Clean, friendly and all staff helpful.
2 out of 5
by A verified travellerfrom CT

Not Happy in Bean Town.

Posted 22-Apr-2015
Pros: Not much
Cons: Read above
Location: Location was great. Next to many things.
Stayed one night. Room thermometer didn't work. Got back to the room at 11 pm. Room temp was 80 degrees. To late for anything to be done, my family had been situated already. This so called 4 star hotel was going through many renovations. Was woken up at 7 a.m. by loud noises of construction in hall. For $300 I expected a nice room. Bathroom had spots of mold. Then to top it off I was charged $50 for parking and a $31 "standard" charge for what I don't know. I need to call them to follow. Not happy in Bean Town
3 out of 5
by A verified travellerfrom Marathon runner

Urgent need of renovation

Posted 22-Apr-2015
Excellent staff. . But rooms..... . Dirty, paint peeling on the ceiling, ultra small bathrooms and showers. . Unreasonably priced.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Taipei

Great location, good staff, neat bathroom!

Posted 19-Apr-2015
Hotel is at a great location. The staff was good and helped us to fix the kettle. The neat bathroom really made us feel comfortable. Highly recommend to everyone.