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Reviews of Kedar Heritage Lodge, Conference Centre & Spa

4 out of 5
Kedar Heritage Lodge, Conference Centre & Spa
Plot ô Boekenhoutfontein, Rustenburg, Boshoek, North West

Reviews

8.2

Very good

Rating 10 - Excellent. 79 out of 238 reviews" "
Rating 8 - Good. 109 out of 238 reviews" "
Rating 6 - Okay. 33 out of 238 reviews" "
Rating 4 - Poor. 11 out of 238 reviews" "
Rating 2 - Terrible. 6 out of 238 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nthabiseng Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay
Stayed 2 nights in Dec 2021
Response from Kedar Management Team on 16 Feb 2022
Dear Valued Guest, thank you for taking the time to provide us with our feedback and giving us a great score. Your satisfaction is invaluable to us. We aim to provide the most excellent customer service and carry our business with high standards. Looking forward to seeing you again soon. With much appreciation, Kedar Management Team

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to Relax and enjoy!!!
very nice surprise, a lot of history to the place especially if you are into the anglo boer war, Paul Kruger etc. Met the owner, Robert Forsyth, very nice and friendly person, full of knowledge about South African History. The room we were in was very spacious, it also included a sizeable bathtub. There are 60 something rooms in the lodge but they appear to be spread out as I only saw maybe a dozen which made the place very private. I would highly recommend Kedar lodge if you are don't want the hustle and bustle of Sun City (20 min away) and want to just chill and maybe take one of their history tours of the farm/lodge
Stayed 1 night in Jan 2020
Response from Lawrence Mona on 15 Jan 2020
Dear Gary Thank you so much for your review. It gives us a great pleasure to know that we have fulfilled our guest's expectations. We certainly hope to welcome you back again at Kedar Heritage Lodge

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

kagiso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the bathroom stand(underneath the sink) was very dusty. otherwise the place was very neat and tidy
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting place to visit in South Africa. Animals on property
Stayed 1 night in Jul 2019

10/10 Excellent

William F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was amazing overall. The Boma braai on Saturday was a little disappointing as there was no braai. (It was a buffet) also a little over priced for what we received (R220 per person) otherwise Kedar was amazing
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Zelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short weekend getaway
Superb from friendly staff, food, rooms, museum and half an hour from Sun City! Thanks to Pieter, Lebo, Vusi, Winston and Busisiwe for making our stay special!!! Highly Recommended
Stayed 3 nights in Dec 2018

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel. To avoid at all price!
This hotel was horrible. We got such a dirty room full of mosquitoes that we could not accept to stay and we had to drive back to Johannesburg with our 1-month old baby. That was a really unpleasant experience. The staff and management would not admit anything was wrong with the room and, of course they refused to refund the 4 nights we had paid for upfront. That's just unacceptable and shameful. I strongly recommend to avoid this hotel at all price! There are so many other nice options next to the Pilanesberg (starting with Sun City hotels), there is no reason to subsidize awful places such as Kedar Heritage Lodge.
Stayed 2 nights in Dec 2018

8/10 Good

lindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay, relaxing, comfortable, quality
Excellent breakfast bar and dinner variety and service, comfortable beds, well replenished rooms. beautiful grounds, good staff, friendly and helpful. Only upset was that it took 45 minutes to check in after 6 hours of travelling as Supervisor was no where to be found, with a confirmed call 3 days before of exact check-in time.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic, smiles and excellent service from arrival to departure. beautiful surroundings.
Stayed 1 night in Nov 2018

4/10 Poor

Albert

Disliked: Property conditions & facilities, room comfort
How to spoil a short break.
Took involuntary cold showers on the night of arrival. Plumber could not get the geyser going. Drain clogged so water up to ankle high towards the end. Had to wait for a room to be refreshed in the morning before decent ablutions.
Stayed 1 night in Nov 2018

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend -
I loved it, staff were really friendly. I was stating for the weekend and had left my credit cards in England but the staff were very helpful to ensuring that I could pay for accomadation and food and Drink. Many Thanks Tony
Stayed 2 nights in Nov 2018

8/10 Good

Ben, Edmonton, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lodge needs a wheel chair for Guests that cannot walk the far distances on the path
Stayed 1 night in Sep 2018
Response from Takalani on 3 Oct 2018
Thank you so much for your review and we really appreciate your time taken to comment. However the management is busy with the process of buying a wheelchair and i promise that your next visitation there will be a wheelchair.

8/10 Good

Yvette

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2018
Response from Takalani on 3 Oct 2018
Thank you so much for your review and we really appreciate it.

10/10 Excellent

Lufuno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Extremely helpful and friendly staff, beautifully themed historic rooms combined with nature, peaceful and romantic location. The breakfast was amazing, enjoyed our stay
Stayed 1 night in Jun 2018
Response from Johanna on 26 Jun 2018
Good Morning Lufuno Thank you for the wonderful feedback. We are glad you enjoyed your stay and hope you will return soon. Kind Regards Johanna Thabeng- Reservations Manager

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Breakaway
Everything was fine and the staff was very accommodating. The only negative was the supper in the Armory. They didn't have one of the dishes that was advertised on the menu available. The alternate dish was not that was advertised. It was cold and oily - Pork Belly.
Response from Kedar Heritage Lodge on 21 May 2018
Dear Mr. Kruger, First of all, please allow us to say thank you for the kind words in you review and the opportunity to have spoken to you telephonically. We truly appreciate the positive feedback and can only apologize for the fact that your experience in the restaurant put a damper on your visit tor our lovely property.. Your feedback is invaluable in order for us to continuously improve our service and eliminate our shortfalls. I can assure you that measures have already been put in place to ensure incidents of this nature do not occur again. We look forward to your continued support and hope to welcome you back in the near future to Kedar Heritage Lodge !

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One-night at Kedar Lodge
Very interesting and unique place, with lots of historical facts concerning the English-Boer War. Excellent staff, accommodation and food.
Stayed 1 night in Dec 2017

6/10 Okay

Thuthuka

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Manager
I was not happy. The manager with dreadlocks he so rude.
Stayed 2 nights in Nov 2017
Dear Thuthuka Thank you for your feedback and we appreciate you bringing the matter to our attention. We apologize for any inconvenience caused. We will address the matter to the relevant person & disciplinary action will be taken. With Kind Regards Yvette Mitchell

10/10 Excellent

Tim, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view at night, fantastic outside shower
My experience was fantastic, the people are welcoming and kind
Stayed 2 nights in Sep 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Striking Ambiance
I stayed at this original hotel/lodge after visiting Pilanesberg National Park. The historical decor and statues were quite a surprise. The room was comfortable and morning breakfast was great. The staff were friendly. The only downside is that the front desk double invoiced in addition to the prepaid Hotels.com fee - be careful.
Stayed 1 night in Jun 2017

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome but can improve
Although we were in one of the Royal rooms, I wish the bed was a large double instead of the 2 combined singles. The breakfast is good
Stayed 3 nights in Jun 2017

6/10 Okay

Jacqui

Liked: Cleanliness, staff & service
Disliked: Room comfort
Lovely place but needs an upgrade
Beautiful location. Was my 2nd time there. First was better. Bed needs to be upgraded a bit saggy. The noise levels from fellow guests and staff in the early morning was dreadful so a sleep in wasn't possible. Sadly will not be a third visit from me.

4/10 Poor

Paul

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff is very friendly. The rooms are very outdated. Woke up to ants crawling over us every night. No wifi and TV reception was poor. The breakfast buffet was very good. Definitely won't be staying there again.

8/10 Good

Verified traveller

Worth considering
Great location for Pilanesberg National Park. This is an old establishment that has basic rooms, basic food and inconsistent service. However, there is some historic value and the price is very reasonable for the area, so it is worth considering if budget is a factor.

8/10 Good

Gordon, Dallas TX USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central spot to Sun City and Pilansberg
The lodge has a very friendly staff with a nice buffet breakfast. There is a walking trail to see some of the animals and a number of statues located around the property. The lodge does have large travel groups from overseas and should not be considered a small lodge.

8/10 Good

Samantha, Huddersfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely lodge, perfect for romantic stay
Had a lovely time at Kedar. We had booked a super deluxe room but when we arrived they didn't have any left, plus the payment details had not gone through so they thought we still had to pay for the booking. After this was all sorted out (by a very nice lady called Ballysing (sp) and her duty manager) we had a lovely room and a fabulous stay at Kedar. Proximity to Pilanesberg was great, and the food at the lodge was nice. We would stay here again.

8/10 Good

FG, south aftica

Liked: Cleanliness, staff & service, room comfort
Nice place, especially if you are into history
We stayed at the hotel during August 2016 for 4 nights. My first impression was a bit dissapointing, as the hotel has an overwelmingly historical theme, which was not evident from the website. Everywhereyou look there areguns, swords, helmets and medals from the boer war. The room was not exactly as nice as it seemed from the website either. The biggest negative was actually the noises from the main road which runs very close to the rooms. We were woken every morning at 5 am by the sounds of big trucks driving by. The staff also played cheesy american pop music way too loud in the restaurant. Having said that, once we got used to the place, we noticed a couple of redeeming features. The staff was generally very helpfull and friendly. The food and service in the restaurant and pub was very good. The service in the rooms was good. Overall I would say it was worth the money we spent. The venue is situated very close to Sun City and the Pilanesberg nature reserve..

8/10 Good

Simo

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely

10/10 Excellent

moses, Kagiso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
our stay was awesome, wonderfully out of this world. The hotel is a 4 star however we received a 5 star service which made our stay warm and beautiful. The staff members were all excellent, friendly and very helpful. We would definitely pass by next time should we be in North West because their chefs cooks the most delicious food ever. The environment is conducive to be at and you wouldn't wish to be anywhere else but there.
Response from Lerato on 8 Jul 2016
Good Day Moses Thank you for the wonderful feedback. We are glad you enjoyed your stay and hope you will return soon. Team Kedar

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice.had a great time relaxing. I would go again
Response from Lerato on 8 Jul 2016
Good Day Vanessa We are pleased you had a great stay at our hotel. We would be delighted to have you stay with us again. Team Kedar

8/10 Good

Gerhard

Liked: Staff & service, property conditions & facilities, room comfort
Response from Lerato on 8 Jul 2016
Good Day Gerhard Thank you for the 4 star rating. We hope you enjoyed your stay and we exceeded your expectations Best Regards Team Kedar

8/10 Good

Cheryl, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel near Pilanesberg
We stayed for 2 nights this being our 5th visit.The hotel is great for Pilanesberg and is good value Breakfast and buffet dinners very good but when quiet the restaurant /pub meals not so good
Response from Lerato on 8 Jul 2016
Good Day Cheryl Thank you for visiting our hotel. We are are pleased to that you enjoyed the variety of the breakfast breakfast and dinner buffers. We are dissapointed that we didn't meet your expectations in the restaurant/pub when having your meals during hotel quiet times. We will definitely look into this with our well experienced chef to offer our guests the best, no matter the time. Best Regards, Team Kedar

8/10 Good

Artur, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable bit of history
An interesting museum like property. Comfortable with lovely gardens. The food was ok. Pilanesburg is just 25 km away. If visiting the region then I recommend it.

8/10 Good

CT RANDPARK, johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kedar
Everything at the hotel was great - The staff were lovely and the hotel itself. We had problems with out booking?! Our booking was booked for the incorrect dates even though i put our dates correctly when making the booking. On check out they advised that our room was not paid for in full - I logged on to hotels.com to show them that it was paid in full.

10/10 Excellent

Brian, Orlando, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an historical gem in a superb setting
A rustic appeal and cottage style in the bush 20 minutes from Sun City and the Pilanesberg. Excellent facilities, wonderful staff and steeped in history all around.

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms, like the outdoor shower , very friendly staff , wil def go back again.

10/10 Excellent

IJ, Idaho Falls

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceed expectations! A must to visit.
Very friendly and professional staff. Beautiful nature and relaxing atmosphere. Wonderful spa.

8/10 Good

Rodney, vereeniging

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wedding at Kedar
comfortable and very friendly staff = all of them. Lost a blue jersey and it was never handed in, could have been taken by another guest.

8/10 Good

xolisa, PTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Good

10/10 Excellent

Adam, Wiltshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely lodge, 20 mins drive from Pilanesberg
Lovely hotel- we arrived early from the UK and were allowed to check in very swiftly despite the official check-in time not being for many hours- The room was clean, beds comfy, staff attentive, pool lovely, and the added hippo walkway was also a big hit. We found it to be excellent value for money and would recommend it to all our friends

10/10 Excellent

lesego, mafikeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unforgetable experience
Our valentines weekend was absolutely amazing would definetly go back there again

10/10 Excellent

Cindy, Germiston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Valentines Weekend Away
My husband and I had a fantastic time at Kedar. The lodge is beautiful. The service was excellent. Food was great. Excellent value for money. Its the perfect location to visit SunCity for the day. We went for Valentines and took part in Kedars Valentines outside movie and picnic which was just perfect. We unfortunately missed the Paul Kruger Musuem as we were under the impression we could just walk there, but in actualy fact its a guided tour that you to meet in the lobby for so we missed it by a few minutes :( Otherwise, Kedar was great, and we will defnitely go back and recommend.

8/10 Good

Daniel, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valentines stay
Very relaxing stay, and staff were very helpful and friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
FANTASTIC SERVICE
it was a lovely break

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
kedar lodge
excellent service unfortunately food was old and stale

10/10 Excellent

Cheryl, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities
Unusual hotel
W/End break really enjoyable great experience.Food very good staff friendly and helpful