Ratings based on 295 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from A

Lovely hotel, relaxing and very nice rooms

Posted 24-Jun-2015
Lovely and clean hotel, fantastic night... Staff were very welcoming & facilities such as the pool and jacuzzi were lovely... Would deffinately stay again 😊👍🏻
5 out of 5
Recommended
for Everyone
by A verified traveller

Good facility

Posted 31-May-2015
Good for free usage of gym, spa and pool. Very clean facilities.
Comment from Hotel Management
05-Jun-2015 by Ivona J, Hotel Management
Dear Guest, we really appreciate you taking the time to share your experience. I hope to see you again soon at the Village Urban Resort London Watford.
4 out of 5
by A verified traveller from l

expected more from upgrade

Posted 03-May-2015
upgraded the room for £30 but the room was small and was atleast expecting a kingsize bed. although the upgrade includes gym passes and two starbucks drinks, i dont think i will bother next time. The hotel was very nice and had excellent facilities.
Comment from Hotel Management
09-May-2015 by Ivona J, Hotel Management
Dear I, Many thanks for your constructive feedback. Hopefully we will see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hastings

Nice hotel with friendly staff!

Posted 27-Apr-2015
Pros: Friendly Staff, nice rooms and facilities.
Cons: Include within the price of the stay (expedia) using the gym/spa facilities.
Me and my girlfriend recently stayed (April 2015) at this hotel for 2 nights. We had a very lovely stay, staff were friendly and the rooms were clean and tidy. Food at the Italian restaurant was lovely. The bar area has a wide range of drinks available and also serves food until 9.45pm on certain nights. The spa area was good, but it will be getting a slight refurb from today (27/04/15), this includes the sauna being refurbished. Overall we would recommend this hotel.
Comment from Hotel Management
01-May-2015 by Ivona J, Hotel Management
Dear Guest, Many thanks for your amazing review. It’s a pleasure to read your positive comments, it is much appreciated. It is fantastic to read that you enjoyed your stay, and that you found the reception to be warm and welcoming and that all the staff was helpful and friendly. We look forward to seeing you again soon and hope that you will have as enjoyable a stay
5 out of 5
Recommended
for Everyone
by A verified traveller

fantastic

Posted 03-Apr-2015
brilliant hotel. lovely and clean. comfortable rooms and great breakfast! would definitely stay there again
Comment from Hotel Management
10-Apr-2015 by Ivona J, Hotel Management
Dear Guest, Many thanks for your review following your recent stay at the Village Urban Resort London Watford. It is great to read that you had such an enjoyable stay and I wil share your very kind words with all of the team here at the hotel. We hope to welcome you back again in the near future.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Better Village Hotel

Posted 31-Mar-2015 on Hotels
One of the best Village Hotels i have stayed in - well kept and generally clean albeit dusty blinds in the bedroom. The gym was slightly below the standard of others in the range of equipment (eg Blackpool)and there were weights and dumbells all over the place which made finding a matching pair difficult! However, other than that very good
Comment from Hotel Management
06-Jun-2015 by Ivona J, Hotel Management
Dear Guest, Delighted to have received the review posted with trip advisor following your recent stay at the hotel and that you found the staff and facilties on offer to be of an excellent standard, we really appreciate you taking the time to share your experience. I hope to see you again soon at the Village Urban Resort London Watford. Kind Regards, Ivona J.
4 out of 5
Recommended
for Everyone
by A verified traveller from herts

Convenient for a wedding we went to.

Posted 31-Mar-2015
Pros: Pool room
Very good excelent had a family room lllllllllllllllllllllllll
Comment from Hotel Management
04-Apr-2015 by Ivona J, Hotel Management
Dear guest, many thanks for your review. It’s great to hear your stay was so enjoyable. I hope you will be able to visit us again soon. Kind regards Ivona J.
4 out of 5
Recommended
for Business Travellers
by James from Manchester

London businessman

Posted 27-Mar-2015 on Hotels
Stayed here now about 30 times in last 18 months though business. Have been disappointed many times.. Mainly on food as the rest of hotel is great. Still doesn't live upto expectations each time I come back if my other hotels are fully booked. If they could just nail there food menu as Italian restaurant menu hasn't changed in years and needs an update.. Then would stay here more regular instead of holiday Inn or Laura Ashley.
Comment from Hotel Management
01-May-2015 by Ivona J, Hotel Management
Dear James, Thank you for your review following your recent stay with us. I was disappointed to read that you experienced some issues during your stay with regards to the service. Please be assured that your helpful comments will be discussed with the rest of the team here. I will use your comments constructively and address them with the team as they help us maintain and improve our standards and service moving forward. On a positive note, I am glad to hear though that you enjoyed all the facilities in your room. We are looking forward to seeing you again in the near future.
4 out of 5
Recommended
for Couples
by Anita from Crawley

Nice decor

Posted 17-Mar-2015 on Hotels
Receptionist was very nice and polite. Great facilities like gym, bar, restaurant. Room could be cleaner, rather dusty and some weird marks on walls
Comment from Hotel Management
30-May-2015 by Ivona J, Hotel Management
Dear Anita, Thank you for taking the time to leave feedback following your recent stay at the Village Urban Resort London Watford. It is fantastic to read your comments, and it is great to see that you enjoyed your stay with us so much. I will share your lovely feedback with the team. We hope to welcome you back in the near future and that you will have as enjoyable a stay. Kind Regards Ivona J, Rooms Division Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller from Uk

Beautiful hotel!

Posted 17-Mar-2015
My experience during my stay at the hotel was amazing! It was the perfect weekend!! The staff at the bar, restaurant and the hotel staff were lovely and friendly! The facilities at the hotel were unexpected, but were amazing. The breakfast and dinner the first night was included which I didn't know which was a bonus! As well as the swimming pool, sauna and gym!! Would deffinatly stay here again!!
Comment from Hotel Management
25-Mar-2015 by Ivona J, Hotel Management
Dear Guest, Thank you for taking the time to leave feedback following your stay at the Village Urban Resort London Watford. It’s a pleasure to read your positive comments, and I was pleased to see that you found the room to be comfortable and that you enjoyed the leisure club. I hope you will be able to return again soon and experience as enjoyable a stay. Kind Regards Ivona J, Rooms Division Manager.