Stayed 3 nights and absolutely loved it. Perfect service from charming young staff. Very good food offered with 3 buffet meals per day (lunch & dinner at the beach; no charge for breakfast). Very nice large swimming pool. Sun-shaded lounging on the beach. Good security staff. Highly recommended. (Tip: take mosquito repellent with you to Boracay no matter which hotel you choose because the little monsters will find you there.)
The staff were very friendly and helpful. Hotel is only steps away from the beach but it has arrangement with the nearby beach front hotel so that its guests can use the beach services of the beach front hotel. Strongly recommended if you are on budget. A very good deal for the price.
The hotel is beautiful and modern. Excellent facilities with exceptional staff. Rooms are very well appointed. The restaurant is superb, excellent menu and chef. The only negative is that it's set on a very steep hill, Walking to the shuttle bus pickup is exhausting.
Monaco Suites de Boracay a fully registered Corporation recently open its door to hotel industry and hospitality service …More
hotel is in good condition overall, they are still expanding as can see renovations. the road leading to hotel is bad as it is unpaved. service was excellent. breakfast is boring with the same old spread daily. dinner selection is fair but taste wise, could be better.
the pool is nice, access to beach is superb.
Room on 4th floor did not have free WIFI as promised due to incompetence of on-site technician. Since this was the most important thing for us, we asked to be moved to cheaper room on second floor which picked up the lobby WIFI, or allow us to move to another hotel. After that they made a thousand false promises to get it fix but the never delivered. At one point the manager came up with a cached Internet site on her cell phone trying to say nothing was wrong...an outright lie. We succumbed to going to the lobby to use the Internet and then that quit working for the last two days of our three day stay. Additionally we verified with the front desk prior to making a local call that we would not be charged, and of course we got the absolutely not from the front desk, but upon checkout we had a charge. The positive things were the location, room cleanliness, good free breakfast, friendliness of staff. The main negative thing is the staff we tell you pleasantly they were going to do something for you, but then they didn't deliver...my guess is because the were not empowered to do so, or they weren't trained properly.
Excellent staff! Complimentary drinks (iced-tea) upon arrival and ease of check in. The Dormitory Room where we stayed was large with a mini balcony, AC and Cable TV worked perfectly fine. Distance to the beach wasn't too bad, probably a 10 min walk or less. Complimentary breakfast had a nice variety with unlimited coffee/drinks. We checked out early (5:30am) to catch an early flight out of Kalibo, the staff had even pre-arranged for a take out breakfast which came in handy for the 1.5 hr drive. They also assist transfers to Jetty Port if needed..
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