Ratings based on 31 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel,better location.

Posted 29-Jul-2014
Location: Near best restaurants and local beach.Main village ten minutes by taxi.
The over water bungalos are fantastic,very good hotel service and assistance for activities.Located accross the street from the best inland beach.
Comment from Hotel Management
01-Aug-2014 by Laurence Levy, Hotel Management
Dear valuable guests, We hope you had a safe trip back home. We would like to thank you for your warm comments that we shall share with our team. It is nice to read that we have reached your expectations. Thank you for staying with us it was a pleasure hosting you. We look forward to welcome you back in the future. Best sunny regards Mrs Laurence Levy General Manager
5 out of 5
Recommended
for Couples
by A verified traveller from Seattle

Everything expected and more

Posted 15-Jul-2014
Pros: Everything
Cons: There was a slight mix up on the last day on the breakfasts we charged to the room. That was a little frustrating, but it got resolved.
Location: Kayaking, snorkeling, jet skiing, paddle boarding
My wife and I loved it. It was beautiful, relaxing, peaceful, and fun. The food at the hotel was pricy, which we expected, but it was delicious.
Comment from Hotel Management
18-Jul-2014 by Laurence Levy, Hotel Management
Dear valuable guests from Seattle Iaorana, We hope you had a safe and comfortable trip back home. We would like to thank you for your time sharing this review. It is a real pleasure for the whole team to read your warm comments. Please accept our sincerest apologies for the inconveniences caused with your billing. Very pleased to learn that you enjoyed your stay with us, and that you loved the property. It seems that you did catch up the real spirit of Le Moana and enjoyed every minute of your stay with us. We would be very happy to welcome you back one day. Yours sincerely, Mrs Laurence Levy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Fort Worth, TX

Awesome Honeymoon Experience

Posted 29-Jun-2014
This is THE place to go if you want to completely relax. The staff is amazing and so helpful. We stayed in an OWB. It was awesome. The room was perfect. We spent a lot of time just watching the fish and sting rays swim around us. Lots of great snorkeling right on the property. Everything is fairly pricey, but if you can manage it, go for it! Definitely worth it!!! Hoping to come back some day.
Comment from Hotel Management
02-Jul-2014 by Laurence Levy, Hotel Management
Dear valuable guests from Texas, Ia Orana from the InterContinental Bora Bora Le Moana Resort! We trust you had a safe and comfortable trip back home. We appreciate your kind assistance for having taken your valuable time to make us aware of your experience. We are pleased to learn that you enjoyed your stay with us, and that we have reached your expectation. Thank you for this very warm review that we shall share with the team. Hoping to welcome you back some days ! Best sunny regards, Laurence Lévy General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Tennessee

Amazing!

Posted 26-Jun-2014
Professional staff, we didn't have to lift a finger. However, the water taxi t/f was more that expedia listed. Overall this was an amazing experience, I didn't want to go home!!
Comment from Hotel Management
02-Jul-2014 by Laurence Levy, Hotel Management
Dear Valuable guests from Tennessee, Ia Orana from the InterContinental Bora Bora Le Moana Resort! We trust you had a safe and comfortable trip back home. We appreciate your kind assistance for having taken your valuable time to fill out our survey to make us aware of your experience. The matter you have raised has been investigated and have received my personal attention. I found out that the website was not updated correctly and the rate from 2013 and 2014 were published. You might have read the rate from last year even if the 2014 one was stipulated in the following lines. I have contacted Expedia immediately for the correction and thank you for bringing this to us. We are pleased to learn however that you enjoyed your stay with us, and that you were very satisfied with the service and facilities provided by our property. We thank you for your patronage; comments such as yours are vital to our continued success. Please accept again our sincere apologies about this problem which is now in process of correction. Yours sincerely, Laurence Lévy General Manager
5 out of 5
Recommended
for Couples
by Suzanne from Vancouver, WA

Intimate outstanding resort.

Posted 03-Jun-2014
Pros: We loved the accommodations, beach and outstanding service.
Location: Perfect location on the island. Two grocery stores are within walking distance as is Lucky's, an awesome restaurant to the right of the entrance.
After sailing on a catamaran for 11 days, this resort was the perfect ending to our trip. It is the perfect size to receive that one on one service that makes you feel special. We chose this over the sister resort on the motu so we could walk to stores, restaurants, etc. and it worked out perfectly. We weren't tied down to waiting on a boat to take us back and forth. Over the water bungalow's are worth the $$. # 11 was awesome. I personally welcomed the wind (some reviews complained about it) as it was hot and humid. A shout out to Ms Levy, general manager, who sought us out to say hi and make sure everything was up to our expectations and to Celine, who greeted us at the dock and made sure everything went smooth until we were in our room. The beach and amenities were all we could ask for. Every evening there was a happy hour where drinks were two for the price of one. If Bora Bora was closer, this would be a place we would definitely return to.
Comment from Hotel Management
05-Jun-2014 by Laurence Levy, Hotel Management
Dear Suzanne, Ia orana! We are very pleased to learn that you could appreciate our service and facilities and thank you for your warm comments, I'll be sharing with our personnel. Mauruuru roa! (thank you very much) Yours sincerely, Laurence Lévy
5 out of 5
Recommended
for Couples
by Karen from Cincinnati, OH

Heaven on Earth

Posted 21-May-2014
Pros: beautiful romantic setting, great location, beautiful overwater bungalows, small & intimate pool by the beach, great buffet breakfast, friendly staff
Cons: nothing
Location: great location near Matira Beach and good restaurants
We loved everything about our experience at this hotel. We were met at the airport, taken by launch to our hotel and given a welcome drink as we checked in. Our King Overwater Bungalow far exceeded our expectations. It was beautiful, well-designed and comfortable. A table over a clear floor provided viewing of the lagoon below and the top could be moved open so as to feed (food was provided) the fish. The deck had a built in table and chairs and two comfortable lounge chairs. We loved lying on the lounges at night listening to the wave action in the lagoon, feeling the breezes and looking at the stars. The pool was small, intimate, beautiful, romantic and next to the beach. The breakfast buffet had every food any guest would desire and we looked forward to it each morning. The hotel staff were very friendly and helpful. It was paradise and we are already looking forward to the time when we can return.
Comment from Hotel Management
24-May-2014 by Laurence Levy, Hotel Management
Dear Karen, Ia orana! We love reading reviews such as yours and we thank you for your time! Our team look forward welcoming again. Again Mauruuru (thank you!). Yours sincerely, Laurence Lévy
4 out of 5
Recommended
for Everyone
by Steph from Illinois

Nice hotel, excellent beach

Posted 11-May-2014
We stayed in owb and the views were amazing. The hotel staff were very friendly and accommodating. Good food at the hotel restaurants. Snorkeling a short kyak ride away from hotel. Would definately recommend this hotel!
Comment from Hotel Management
14-May-2014 by Laurence Levy, Hotel Management
Dear Steph, Ia orana! We trust you had a nice trip back to Illinois and would like to thank you for your kind recommendation. Would you have another opportunity to visit us, we'll be much honored welcoming you again. Warm regards Laurence Lévy
5 out of 5
Recommended
for Couples
by Tom N. from Chicago, IL

Very high quality and best value.

Posted 11-May-2014 on Hotels.com
This resort has one of the best locations attached to the mainland, cleanest beach and shallow waters for swimming and very beautiful views. The overwater bungalow is exceptionally designed in my opinion as an engineer and has the feel of a large hotel room with all the comforts of a full bath and outdoor area for eating breakfast and enjoying the view.
Comment from Hotel Management
19-Jul-2014 by Laurence, Hotel Management
Dear Tom N, Ia orana! We trust you had a nice trip back to Chicago and would like to thank you for sharing your experience. Very pleased to learn that you enjoyed your stay with us, we look forward welcoming you again. Yours sincerely, Laurence Lévy
2 out of 5
by A verified traveller

I wish the service could have been better!

Posted 05-May-2014
Bora Bora is incredible. This was a trip of a lifetime for us! While the bungalow over the water provided an extraordinary experience, the service was lakluster and beyond dissapointing.
Comment from Hotel Management
18-Jul-2014 by Laurence Levy, Hotel Management
Dear valuable guests, Ia Orana from the InterContinental Bora Bora Le Moana Resort! We trust you had a safe and comfortable trip back home. I would like to thank you for having taken the time to fill out our guests comments form, and I sincerely apologise that, in your experience, we have fallen short your expectations. The matters you have raised have been investigated thoroughly with the staff and Department Heads involved and are receiving my personal attention. Once again, I thank you for your helpful suggestions. Comments such as yours are vital to our continued success. Please accept again our sincere apologies about the misadventures that you encountered during your stay. Yours sincerely, Laurence Lévy General Manager
4 out of 5
Recommended
for Couples
by A verified traveller

Posted 02-May-2014 on Hotels.com
Got OTB #11, which is on one end of its pier towards the mountain side. Great large window from bedroom looking out to water. FREE WIFI, which is like gold in Bora Bora. Breakfast is like most resorts there (eg American breakfast, some fruit and bread). Not worth paying each day (something like $40 per person), but we booked it w/ free breakfast. Their beach is not very big, and neither is its infinity pool (which wasn't much of an infinity pool. For comparison, look at Hilton Nui's infinitiy pool). There are several restaurants walking distance (within 10 minutes either way), and a small market about 10-15 minutes from the resort. The market is only good for water and small snacks (nothing close to the Chin's Market in Vaitape). Apparently, there's a new fee of 1820 xpf pp roundtrip to their Thalasso resort by boat, but free only if you book some treatment at their spa. Overall, we like the resort mainly because of their very comfortable OTB. Lots of fishes in their main coral garden (near OTB #42). Don't bother with their beach rooms because of the little space on their beach (again, their beach is so small).
Comment from Hotel Management
12-Jul-2014 by Laurence, Hotel Management
Dear "Traveler", Ia orana! We thank you for taking time to report about your experience and are pleased to learn that you had a nice sojourn with us. Yours sincerely, Laurence Lévy