As soon as we arrived the staff made us feel welcome. Perfect location and was ideal for one or two nights. The buffet in the morning was actually one of the best I've had compared to other hotels. Alot of varitiy and the fried food was not greasy. Will defo pick the jury's inn again
Good check in, room was comfortable. We didnt eat in the hotel but that was by choice as we were seeing relatives. Check out was good and the hotel held our bags for us for a very minimal fee. On the whole we had a brilliant experience and would stay there again.
The hotel looks great and is in a great london location , but on checking in the room had clearly been used for smoking and was very smelly , i was in a rush to go out and so opened the windows and hoped it would clear , on arriving back past midnight the smell was no better to late to change rooms i went to bed on getting up the next day i discovered there was no hot water , i reported to reception they apologised and said there was a problem they offered no compensation . I then contacted the hotel and made them aware of the issues they offered a free breakfast and an upgrade if a stayed with them again but no compensation, i will not risk another £180 on a night in a smelly room with no hot water , i was disappointed they would not offer another night in a decent room with hot water or at least my money back , i would suggest you stay elsewhere as they don't care
"A smart hotel and the best breakfast in Brighton"
The Neo is a great choice if you're looking for a small, smart but friendly hotel. We couldn't fault the staff, the bed was supremely comfortable, the decor very chic and the breakfast was the best we've ever had in a Brighton hotel.
Peter from Dorset
Welcome to brighton’s original luxury boutique hotel. The neo is a beautiful, contemporary 9 bedroom hotel a stones throw …More
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