Hotel was very good. Staff great. Location great. Just 10 min wander into brighton. Bed was very uncomfortable and kids had to share a single sofa bed which we weren't expecting but other than that it was excellent.
We left our car at home for this holiday as Brighton is horrendous for parking. We went by train it was such a nice change . When we got there we stepped out of the station and found the hotel the hotel straight away we could see its signing from the station 100yards down the road ( first plus point no need for a taxi ) The hotel staff were very friendly and efficient on check-in (we asked for a room on a high floor and were given one on the 10th floor with no problem) .The hotel was very secure you had to swipe your room key to access the guest areas eg. lift or doors to other areas. The bar was small but very nice and modern . It was also very reason ably priced. Busses ran from outside the station at 5-10minute intervals to the Lanes and Churchill Square shopping area. We used our pensioners national bus passes to get about (you can get daily and weekly tickets ) . The service is very good and the busses run to time and the staff are the politest and most helpful I have ever met. on Our last night we went by bus to the Marina and had dinner at the Indian Restaurant. Altogether a very enjoyable holiday.
Second visit. The hotel has on site parking which is convenient and is the main reason I choose it. The rooms are pleasant but on this occasion I had to report that I had to bathe in the dark as the window is diagonally overlooked by flats and there was no privacy curtain, just a net. The next morning the maintenance man placed butcher paper over the window for privacy. The problem was attended to, it is true, but a nice gesture from the hotel manager would have been to apologise and maybe not take payment for my morning newspaper! Yes I will book again because of the parking and I will check the room thoroughtly before retiring. The hotel has a lot going for it with rare on site parking and i hope the management guard against being complacent with their attractive draw card and keep an eye on maintaining their other hotel services and civilities to guests.
I like the security entrance the hotel has. every guest has it's own card to open the hotel door. reception staff are amazing and very helpful ppl. I wish I could stay more than 1 week but unfortunatly it's fully reserved by others.
"A smart hotel and the best breakfast in Brighton"
The Neo is a great choice if you're looking for a small, smart but friendly hotel. We couldn't fault the staff, the bed was supremely comfortable, the decor very chic and the breakfast was the best we've ever had in a Brighton hotel.
Peter from Dorset
Welcome to brighton’s original luxury boutique hotel. The neo is a beautiful, contemporary 9 bedroom hotel a stones throw …More
Stayed two nights, had a cheaper rate for a room on the top floor which we think were the old servants' quarters! It is a trek as there is no lift, but we knew that before we booked and it was no trouble for us. It's a perfect place to stay in Brighton as it's really close to the front (our room had a direct view of the sea and the old pier), really close to all that's good about Brighton! It's a lovely atmosphere in a beautiful old building, with lovely hosts and a cracking breakfast!
As it's an old building, there are imperfections that come with a hotel of it's age, most notably the wonky floors, but that adds to the charm of the hotel in my opinion. All rooms apart from the breakfast room and lounge are upstairs, so I would recommend anyone to consider this before they book.
The breakfast is a buffet breakfast with all sorts on offer, with vegetarian sausages available if you ask, or maybe even mention it before you go.
There is no parking, which is standard around Brighton, but we booked a space with a chap round the back of the hotel, recommended by the hotel owner, and paid half the price of anything else I had seen elsewhere.
"Lovely people. Excellent breakfast. Good location"
Great brekkie. Lots of choices of fresh healthy food. Cater for gluten and dairy free. Very kindly let me check in on arrival just before midday as the room was ready. Had made a gorgeous cake for people to help themselves. Lots of thoughtful touches. Nothing a problem. Great customer service and attitude.
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