Terrace/patio

Reviews of Holiday Inn Express Blowing Rock South, an IHG Hotel

2.5 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 487 out of 1002 reviews" "
Rating 8 - Good. 278 out of 1002 reviews" "
Rating 6 - Okay. 125 out of 1002 reviews" "
Rating 4 - Poor. 67 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and quiet with a very nice breakfast.
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Karen,Thank you for sharing your experience with us! We're delighted you found our hotel well-kept and tranquil. Our priority is your satisfaction, and we look forward to welcoming you back for another relaxing stay and delightful breakfast at Holiday Inn Express Blowing Rock South!Hotel Management

10/10 Excellent

Clarence Junior

Liked: Cleanliness, property conditions & facilities
Good stay
Stayed 2 nights in Apr 2024
Response from General Manager on 17 Apr 2024
Dear Clarence,Thank you for your review and for giving us a perfect rating! It was a pleasure having you here, and we hope you return soon. Hotel Management

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities
Seemed recently remodeled. Very clean. No fans in bathrooms.
Stayed 3 nights in Apr 2024
Response from General Manager on 12 Apr 2024
Dear Michael,Thank you for taking the time to write us a review. We are pleased you enjoyed our comfortable, clean accommodations at Holiday Inn Express Blowing Rock South. Your suggestion regarding fans in the bathroom is appreciated, and we will take your comments into consideration for potential improvements. It was a pleasure to welcome you, and we look forward to having you stay with us again soon.Hotel Management

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is in a great location to travel to several different cities
Stayed 3 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Danny,Thank you so much for choosing to stay with us at Holiday Inn Express Blowing Rock South. Impressing every guest with a wonderful experience is always a top priority for us, so we're thrilled you enjoyed your visit. It's great to read you were able to take advantage of our convenient location. The pleasure was all ours, and we hope you'll choose to visit us again in the future.Hotel Management

10/10 Excellent

Bobbie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Keurig didn't work but the coffee they made in the lobby was great!
Stayed 1 night in Mar 2024
Response from General Manager on 3 Apr 2024
Dear Bobbie,Thank you for your review and for giving us a perfect rating! We're thrilled our invigorating coffee was a highlight of your stay, and we'll be sure to inform maintenance of the Keurig in your room to ensure any necessary adjustments or repairs are made promptly. It was a pleasure having you here at Holiday Inn Express Blowing Rock South, and we hope you return soon.Hotel Management

8/10 Good

Feleica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from General Manager on 19 Mar 2024
Dear Feleica,Thank you so much for the high rating. It warms our hearts to know that our clean accommodations impressed you during your visit. Please consider coming back to join us again soon for another amazing stay. Hotel Management

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, bed was a bit uncomfortable but im picky about that!
Stayed 1 night in Jan 2024
Response from General Manager on 19 Mar 2024
Dear Julie,Thank you for visiting Holiday Inn Express Blowing Rock South. Although it's unfortunate our bed wasn't to your comfort, we trust you otherwise had an enjoyable stay. Safe travels and we hope to welcome you back soon. Hotel Management

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like to see more camera in the parking lot, but overall have enjoyed our stay!!
Stayed 1 night in Mar 2024
Response from General Manager on 19 Mar 2024
Dear Chris,Thank you for choosing to stay with us at Holiday Inn Express Blowing Rock South. We are thrilled to learn that you enjoyed your stay. Your feedback is invaluable to us, and we appreciate you taking the time to share your thoughts. We have noted your feedback on areas for improvement and will discuss internally how to implement the suggested measures. We hope you join us again. Hotel Management

10/10 Excellent

Bryan

Stayed 2 nights in Feb 2024

4/10 Poor

Diane

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Apparently someone aka morning front desk clerk, checked us out 1 day early, and around 6pm-6:30pm night front desk called me while i was driving to the hotel, said i need to talk to you, you've been checked out, i said i am about to pull in, she loudly shouted, no, i need to talk to you, i said im driving and pulling in to the hotel now. Never got an apology from her, cleaning staff was very apologetic.
Stayed 3 nights in Feb 2024
Response from General Manager on 21 Feb 2024
Dear Diane,While we thank you for being our guest, we apologize for the misunderstanding about check-out dates and how they were handled. Please know we are usually known for our top-notch, professional service, and we apologize this wasn't your experience. Your comments will be reviewed with the staff to ensure we are always offering our best. We hope you'll give us another opportunity to impress you with our true caring spirit. Hotel Management

6/10 Okay

Bogdan

The fan cannot be located to the face of the quest sleeping in the bed
Stayed 1 night in Feb 2024
Response from Allen Edwards - Assistant General Manager on 18 Feb 2024
We apologize for the inconvenience you experienced during your stay. Please note that we take the comments and reviews left by our guests seriously and we utilize them for further training to ensure that we can increase the satisfaction of the guests who stay with us. Thanks for taking the time to leave us a review for your stay. We value and appreciate you as our guest.

8/10 Good

Jovan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love the mountains and snow great experience
Stayed 2 nights in Jan 2024
Response from Vonda on 2 Feb 2024
So glad you enjoyed your stay. Please come back and see us soon

10/10 Excellent

Arestak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent!
Stayed 3 nights in Jan 2024
Response from General Manager on 1 Feb 2024
Dear Arestak, Thanks so much for your review. We're delighted to hear you enjoyed our tasty breakfast. On behalf of our entire team at Holiday Inn Express Blowing Rock South, it was our pleasure to host you, and we look forward to your next visit!Hotel Management

10/10 Excellent

Kali

Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean and staff was great
Stayed 1 night in Jan 2024
Response from General Manager on 1 Feb 2024
Dear Kali,Keeping our property clean and updated is one of our goals, and we're thrilled that this was your experience with us. It's also a delight knowing you loved our friendly service, and we would love nothing more than to welcome you back to Holiday Inn Express Blowing Rock South for another five-star experience.Hotel Management

6/10 Okay

zeb, lewisville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
TV didnt work.
Stayed 1 night in Jan 2024
Response from General Manager on 1 Feb 2024
Dear Zeb,We appreciate you taking a moment to leave a review. Your comments will be shared with our maintenance department to ensure any necessary adjustments or repairs are made promptly. Thank you for sharing, and we hope you enjoyed your time in Blowing Rock,Hotel Management

6/10 Okay

Lisa

Stayed 1 night in Jan 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best for the money in Blowing Rock.
Stayed 1 night in Jan 2024
Response from General Manager on 23 Jan 2024
Dear Joe,Thank you for taking a moment to share your experience at Holiday Inn Express Blowing Rock South. We are proud to deliver great value to our guests, so we are delighted that you found your experience to be well-priced. It was a pleasure having you here, and we hope you will visit us again soon!Hotel Management

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Vonda on 2 Feb 2024
Glad you enjoyed your stay

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
I was familiar with the area.
Stayed 1 night in Jan 2024
Response from General Manager on 22 Jan 2024
Dear Eric,Thank you for choosing to stay with us at Holiday Inn Express Blowing Rock South. Our goal is to provide every guest with a wonderful experience, and we hope that was the case for you. It was a pleasure to host you, and we can't wait to welcome you back.Hotel Management

8/10 Good

Toktam, Durham

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The assistant manager (Alan Edwards) was a great person who worked his behind off to get everything working great. He was extremely short staff and was running the front desk as well as setting up the breakfast room and emptying trash. They are lucky to have him. The property needs some quality manager checking on the condition of rooms such as updating alarm clocks and making sure the drain system in bathtub works well. They need to make sure there are shampoo and soap filled up in all rooms.
Stayed 3 nights in Jan 2024
Response from General Manager on 19 Jan 2024
Dear Toktam,Your feedback is much appreciated! As you mentioned, our team works very hard, and Alan will be proud to have earned your recognition for his efforts. That said, we will also use your helpful feedback to continually improve the guest experience and ensure your next stay is even better. Thank you for your time. Hotel Management

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Allen Edwards - Assistant General Manager on 18 Feb 2024
Hey David,We appreciate that you took the time to leave us a review for your stay with us. We value your feedback and appreciate you for being our guest. We hope to serve you again the next time you are in the mountains of North Carolina.

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Express Blowing Rock multiple day stay
Overall this hotel is great and was there during peak season so it was sold out. The staff was great and even with some rowdy customers, they handled it well. Would go back next year.
Stayed 2 nights in Dec 2023
Response from General Manager on 11 Jan 2024
Dear Bryan,Thank you for the five-star review and for choosing Holiday Inn Express Blowing Rock South. We're thrilled you enjoyed our friendly staff and we welcome the opportunity to have you come back again next year. Hotel Management

10/10 Excellent

Robert

Travelled with partner
Stayed 1 night in Jan 2024

10/10 Excellent

Thang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Vonda on 2 Feb 2024
Glad your enjoyed your stay

10/10 Excellent

Robin

Stayed 3 nights in Dec 2023

10/10 Excellent

Masseys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Everything was great including our room, breakfast, and friendly staff. The general manager Vonda and her staff were extremely busy during this holiday week, but took the time to make sure our stay was great!
Stayed 5 nights in Dec 2023
Response from General Manager on 8 Jan 2024
To hear that you enjoyed everything about your stay from our scrumptious breakfast to our cozy rooms is music to our ears. However, it is the amazing team at Holiday Inn Express Blowing Rock South that makes a trip here one-of-a-kind. You can be confident that we will pass along your praise to our team, especially Vonda. Thank you so much for the amazing review. We look forward to welcoming you back again soon. Hotel Management

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
We had a nice stay. Hotel was clean. Breakfast was good and area was kept clean.
Stayed 5 nights in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Debra,Thanks for visiting Holiday Inn Express Blowing Rock South. It sounds like we met your high standards with our clean atmosphere and tasty breakfast! On behalf of our team, we look forward to your next stay. Hotel Management

10/10 Excellent

Marizza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

DAEHO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Arthur

Stayed 1 night in Dec 2023

10/10 Excellent

Aaron

Travelled with family, Travelled with family and small children
A great spot for a night’s stay, very close to downtown!
Stayed 1 night in Dec 2023
Response from General Manager on 29 Dec 2023
Dear Aaron,The pleasure was all ours to welcome you to Holiday Inn Express Blowing Rock South! We're glad you had a great stopover and found convenience in our location. Come back anytime!Hotel Management

6/10 Okay

Douglas

Travelled with family
Thin walls, you can hear everything and the slamming of doors starts at 6am. Lady was very rude that breakfast ends at 930 when it was 915. Overpriced for what you are getting.
Stayed 1 night in Dec 2023
Response from General Manager on 29 Dec 2023
Dear Douglas,While we always appreciate guest feedback, we are sorry you had a disappointing visit. To say we are surprised by your review is an understatement. This is not a typical response from our guests and we apologize for the issues and inconveniences you encountered. We will be sure to review each of your comments with our staff as we are always working to improve. It is our hope you will join us again so we have an opportunity to impress you further.Hotel Management

10/10 Excellent

Linnea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Staff very friendly food was very good!
Stayed 1 night in Dec 2023
Response from General Manager on 29 Dec 2023
Dear Linnea,Thank you for choosing Holiday Inn Express Blowing Rock South! We're glad our friendly staff and tasty food impressed you, and we look forward to seeing you again soon.Hotel Management

8/10 Good

Axel

Stayed 3 nights in Dec 2023

6/10 Okay

Ignacio

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Francisco

Travelled with family
Location
Stayed 1 night in Dec 2023
Response from General Manager on 23 Dec 2023
Dear Francisco,Thank you for choosing Holiday Inn Express Blowing Rock South! We're glad our location worked well for your trip and that your overall stay was pleasant. Should you be in the area again, please come back to see us.Hotel Management

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and wonderful breakfast!
Stayed 1 night in Dec 2023
Response from General Manager on 23 Dec 2023
Dear Marcia,Thank you for your kind words! We're thrilled you enjoyed our great service and excellent breakfast during your visit. Your satisfaction is our priority, and we look forward to welcoming you back to Holiday Inn Express Blowing Rock South for another delightful experience.Hotel Management

10/10 Excellent

YULIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Juliann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Delia E

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

GLENN

Travelled with family
Disliked: Staff & service, property conditions & facilities
Our room wasn't ready until 5:30pm. Staff were cleaning rooms until 10pm. Very noisy listening to the vacuuming and staff talking loudly in hallway. Check it time was 3pm. Everyone checking in were told their rooms were not ready also. This property is having major problems. Id recommend folks sty in Boone rather than Blocking Rocks.
Response from Allen E. - Assistant General Manger on 9 Feb 2024
Unfortunately, we had over 90 checkouts on the day of your arrival. I apologize for the delay in being able to get checked into your room. We now have a larger housekeeping staff and can get rooms done more efficiently.

4/10 Poor

Rachel

Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Stayed 1 night in Nov 2023

10/10 Excellent

Ken

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and staff very helpful
Stayed 1 night in Nov 2023
Response from General Manager on 5 Dec 2023
Dear Ken,Thank you for letting us know how much you enjoyed your visit to Holiday Inn Express Blowing Rock South. It is wonderful to see that you had pleasant interactions with our friendly staff and that you liked our clean accommodations. We look forward to welcoming you back when you are next in the area. Hotel Management

2/10 Terrible

Emily

Stayed 1 night in Nov 2023

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness
Breakfast food was limited and usually cold.
Stayed 4 nights in Nov 2023
Response from General Manager on 29 Nov 2023
Dear Tracy,Thank you for taking the time to share your experience at Holiday Inn Express Blowing Rock South. We're disappointed to hear about your dissatisfaction with breakfast, and we will promptly address this with our team. Besides this matter, we hope your stay was enjoyable, and we are eager to provide a better experience during your next visit.Hotel Management