This was our second stay at the Seda Bonifacio Global City Hotel. If you arrive tired, you will be able to leave well rested. I was tired and did not use the amenities. However, after having had intermittent wireless communications in southern Mindanao, I enjoyed the high-speed WIFI available in my room.
On a subsequent visit where my wife was staying alone with our kids, everyone had a good night's rest and my wife was able to use the WIFI to chat with me. The rooms were clean, modern, and very comfortable. The hotel had an excellent limo service (not free),
which was a safe alternative to taxis for my wife and kids to use to drive to Manilla's international airport.
Overall, the Seda Bonifacio Global City Hotel is a 5 star hotel and we will stay here on our next visit to Manilla.
Pre-Checkin: My bad experience started of before I arrived the hotel. Expedia website had no exact address. Nobody answers numbers provided by expedia. I googled Grand Hampton but still no exact address but at least there is some phone numbers. Called 2 numbers and asked them for Grand Hampton. The 2 were wrong numbers. On the 3rd number, some help came and gave me a number not in the website. Called that number but no answer. Luckily google map is accurate and I found the hotel with no help from the hotel. Check-In: Greeted by two ladies who looked surprised with my presence. Check in was done by another set of people not physically present in the location. Took them roughly 15-30 minutes before I am allowed to go to my room. Room: I was asked for a security deposit. Room is spacious and clean with the Aircon at the sala is not working. I asked them to fix it since I have to go. I came back around midnight. The sala aircon is already buzzing but cannot cool. It was just a glorified fan. Checking out: Confronted again by the same 2 ladies that seem to do not know what again am I doing. I cannot just leave since I need to collect my security deposit. I had to wait 30 mins for the guy again from Seibu. What a disaster.
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