Great Staff and the City Suite, the room I always book, is comfortable, roomy and clean.
The elevator and the internet aren't the fastest.
Nonetheless, the location, the people and the facility does the trick each and everytime.
And where the hotel is, as well, very important. Making it simple to get a cab or steer around by foot.
Overall, real good... especially over the last year with the new owners.
Not to mention, the continental breakfast has everything.
Mardikian from Los Angeles- US / Auckland- NZ
F1 Hotel occupies an enviable location at the east side of Bonifacio Global City and within close proximity to corporate …More
Pre-Checkin: My bad experience started of before I arrived the hotel. Expedia website had no exact address. Nobody answers numbers provided by expedia. I googled Grand Hampton but still no exact address but at least there is some phone numbers. Called 2 numbers and asked them for Grand Hampton. The 2 were wrong numbers. On the 3rd number, some help came and gave me a number not in the website. Called that number but no answer. Luckily google map is accurate and I found the hotel with no help from the hotel. Check-In: Greeted by two ladies who looked surprised with my presence. Check in was done by another set of people not physically present in the location. Took them roughly 15-30 minutes before I am allowed to go to my room. Room: I was asked for a security deposit. Room is spacious and clean with the Aircon at the sala is not working. I asked them to fix it since I have to go. I came back around midnight. The sala aircon is already buzzing but cannot cool. It was just a glorified fan. Checking out: Confronted again by the same 2 ladies that seem to do not know what again am I doing. I cannot just leave since I need to collect my security deposit. I had to wait 30 mins for the guy again from Seibu. What a disaster.
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