We love Browns Hotel! The last time I stayed here was 30 years ago and it has not diminished at all in terms of service or comfort. The staff were terrific and very helpful on a number of occasions -- getting taxis, giving directions, making reservations for high tea -- and it made our stay so nice.
"Excellent Hotel situated in the centre of London"
I booked a superior room at the Cavendish for three nights stay over the weekend of 19-22 September. The staff proved very welcoming and helpful at all times. They have been exceptionally well trained and this is particularly true of the restaurant staff. My room on the 7th floor was situated near the lifts but I was completely undisturbed by any noise. Bathroom is well designed although I found the side of the bath fairly high for getting in an out of. This might prove a serious difficulty for a disabled person. The express lunch and early pre theatre dinner is excellent value and beautifully presented. My only complaint is that the food might have been a bit hotter. Breakfast (at £22) I found was rather expensive although there was a very wide choice on offer including Eggs Benedict. I would have preferred to have been offered a continental breakfast at a lower rate - fruit juice, cereal and toast. Overall I rate this hotel very highly and would certainly use it again and recommend it.
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