The hallways had literal mould growing from the ceiling I have photographic evidence, the taps in our room had the chrome eroded off, the carpets looked awful and threadbare. More than 4 things were out of order including an elevator and vending machines. Staff gave us no information on arrival about breakfast, recommendations of restaurants, the sights of the city and we wasn't even told about the WIFI. Overall for a three star hotel we were disappointed we had just come from a 3 star hotel in Verona and they were miles better.