Exterior

Reviews of La Quinta Inn & Suites by Wyndham Boise Airport

2.5 out of 5

Reviews

7.4

Good

Rating 10 - Excellent. 348 out of 1008 reviews" "
Rating 8 - Good. 283 out of 1008 reviews" "
Rating 6 - Okay. 189 out of 1008 reviews" "
Rating 4 - Poor. 100 out of 1008 reviews" "
Rating 2 - Terrible. 88 out of 1008 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A nice budget inn. Clean and comfortable with decent facilities.
Stayed 1 night in Mar 2024
Response from Mary Ann on 26 Mar 2024
Thank you so much for sending us feedback on your recent stay. We hope to see you the next time you are in Boise.

10/10 Excellent

Jose Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from Mary Ann on 26 Mar 2024
Thank you so much for sending us feedback on your recent stay. We hope to see you the next time you are in Boise.

8/10 Good

Rachel

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful and friendly. The only problem we experienced was the guests in the room above us. They were excessively loud until 2am. It made it very hard to sleep
Stayed 3 nights in Mar 2024
Response from Mary Ann on 26 Mar 2024
Thank you so much for sending us feedback on your recent stay. We hope to see you the next time you are in Boise.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mary Ann on 26 Mar 2024
Thank you so much for sending us feedback on your recent stay. We hope to see you the next time you are in Boise.

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 1 night in Mar 2024
Response from Mary Ann on 21 Mar 2024
Thank you for the kind words. I will make sure to share this with my staff.

2/10 Terrible

nathan

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The door lock didn't work for an entire 3 night stay. We had employees let us in 10 times and not once did they try anything other than a new door key.
Stayed 3 nights in Mar 2024
Response from Mary Ann on 21 Mar 2024
Thank you sending us feedabck. We are working on fixing this problem.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Mar 2024
Response from Mary Ann on 14 Mar 2024
Thank you so much for the kind words. We hope to see you the next time you are in Boise. We wish you safe travels and have a great day.

10/10 Excellent

Brianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighbors were a little loud but it was great
Stayed 1 night in Mar 2024
Response from Mary Ann on 14 Mar 2024
Thank you so much for the kind words. We hope to see you the next time you are in Boise. We wish you safe travels and have a great day.

6/10 Okay

Shelby, Burley

Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
During our recent stay at the hotel, we encountered both positive and negative aspects. Allow me to provide a detailed account: Front Desk Staff: Positive: The front desk staff were exceptionally helpful and accommodating. Their warm welcome set a positive tone for our stay. Room Experience: Negative: Unfortunately, our initial room had a dirty bed, necessitating a room change. In the subsequent room, we noticed several issues: The bathroom door frame was coming apart. The window seals were in need of cleaning. Coffee splatters adorned the bathroom walls. Amenities: Hot Tub: Regrettably, the hot tub was closed during our visit. Pool Area: The pool area floor appeared less than pristine. Breakfast was neutral: The breakfast offerings included scrambled eggs, yogurt, waffles, and cereal. there is room for improvement. In summary, the front desk staff’s exceptional service was a highlight, but the cleanliness and maintenance issues require attention.
Stayed 1 night in Mar 2024
Response from Mary Ann on 11 Mar 2024
Thank you for your feedback, we wish you safe travels and have a great day.

8/10 Good

Stacy

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was very friendly but our room was not very clean.
Stayed 1 night in Mar 2024
Response from Mary Ann on 7 Mar 2024
Thank you for your feedback. We wish you safe travels and have a great day.

2/10 Terrible

Aalung

Stayed 2 nights in Feb 2024
Response from Mary Ann on 23 Mar 2024
Thank you for sending feedabck on your recent stay. We wish you safe travels and have a great day.

6/10 Okay

shad

Travelled with family
Hot tub was down
Stayed 2 nights in Feb 2024
Response from Mary Ann on 28 Feb 2024
Thank you for your feedback on your recent stay. We wish you safe travels and have a great day.

6/10 Okay

Holly

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was clean and served its purpose of being a bed and a shower. Sadly we had kids running up and down our halls until 2am knocking on doors but that’s not the staffs fault, that’s crappy parenting. Just beware that you hear every.little.thing. outside your door. Our particular room also had a buzzing microwave but it didn’t affect our stay, just a heads up for future stays.
Stayed 1 night in Feb 2024
Response from Mary Ann on 28 Feb 2024
Thank you for your feedback on your recent stay. We wish you safe travels and have a great day.

8/10 Good

Leanna

Liked: Staff & service
It was fine for the price. Would have preferred an updated place with more room, especially in the bathroom but it worked for our needs.
Stayed 1 night in Feb 2024
Response from Mary Ann on 22 Feb 2024
Thank you for taking the time to send your feedback on your recent stay. We wish you safe travels and have a great day.

10/10 Excellent

Jesseca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Feb 2024
Response from Mary Ann on 19 Feb 2024
Thank you for staying with us, we will see you next time you are in Boise.

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel needs a facelift. The carpet and chair in my room was torn to shreds and furniture was chewed up. I struggled locking my door, I had to lift the whole door to get the lock to engage, and same when I wanted to unlock it. They have nice bathroom amenities, but most of my bottles were empty. The shower had so much hard water build up the spray went everywhere to the point I had to shower with my eyes closed.
Stayed 1 night in Feb 2024
Response from Mary Ann on 15 Feb 2024
Thank you for staying with us. We wish you safe travels and have a great day.

8/10 Good

Rickey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 and the room smelled of cigarettes
Stayed 1 night in Feb 2024
Response from Mary Ann on 12 Feb 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a great day.

4/10 Poor

Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Response from Mary Ann on 12 Feb 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a great day.

10/10 Excellent

Raymond

Liked: Cleanliness
It was very nice
Response from Mary Ann on 12 Feb 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a great day.

8/10 Good

Theresa

Liked: Cleanliness, property conditions & facilities
Had trouble with the key card and heater didn’t get hotter than 67
Stayed 1 night in Jan 2024
Response from Mary Ann on 26 Jan 2024
Thank you for your feedabck. We wish you safe travels and have a great day.

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean, quiet, nice staff. Close to a lot of restaurents.
Stayed 1 night in Jan 2024
Response from Mary Ann on 26 Jan 2024
Thank you for your feedabck. We wish you safe travels and have a great day.

8/10 Good

Kathleen

The hotel could use some maintenance. The room was clean and the bed was comfortable.
Stayed 1 night in Jan 2024
Response from Mary Ann on 26 Jan 2024
Thank you for your feedabck. We wish you safe travels and have a great day.

4/10 Poor

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities
It is obvious that eventually this hotel will be renewed. Bathroom caulk is older and furniture is scratched. But everything is good shape. What concerned three most is my room did not have the self security latch bulb part on the door. Both beds were very firm. I didn't sleep well. For some reason the room was more humid in the morning. I shared these concerns with the management. Breakfast was good.
Stayed 1 night in Jan 2024
Response from Mary Ann on 26 Jan 2024
Thank you for your feedabck. We wish you safe travels and have a great day.

10/10 Excellent

Jamie

Stayed 1 night in Jan 2024
Response from Mary Ann on 12 Feb 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a great day.

10/10 Excellent

Adam

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jan 2024
Response from Mary Ann on 18 Jan 2024
Thank you sending us feedback on your recent stay. We wish you safe travels and have a great day.

2/10 Terrible

Adrian

Stayed 1 night in Jan 2024
Response from Mary Ann on 12 Feb 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a great day.

10/10 Excellent

Gema

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the nice rooms and friendly staff.
Stayed 1 night in Nov 2023
Response from Mary Ann on 16 Jan 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a great day.

8/10 Good

Veronica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
E boa porem encontrei cabelo na banheira e muito cabelo
Stayed 1 night in Jan 2024
Response from Mary Ann on 16 Jan 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a great day.

6/10 Okay

KATHLEEN RENE, Baker City

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
It seems that the new average is a lower bar than ever. I won't rate the stay as bad or terrible. It was average or somewhat below average. The freezer was caked in ice. I didn't need it - good thing, it wasn't useable. The room smelled like ant or bug spray. It was January 6 - snowing outside and there was a sheet thin blanket in the room - no extra blankets in the closet. The thermostat was set at 68 degrees. I used to stay at LaQuinta often - was a frequent flyer there - sad to see how things have deteriorated at this location. Maybe other locations are better? Overall standards are inching downward in many things...this is just another example.
Stayed 1 night in Jan 2024
Response from Mary Ann on 10 Jan 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a good day.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport and food
Stayed 1 night in Jan 2024
Response from Mary Ann on 10 Jan 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a good day

6/10 Okay

Heather

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Mary Ann on 12 Feb 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a great day.

10/10 Excellent

connie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Mary Ann on 10 Jan 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a good day

10/10 Excellent

Ismael

Stayed 1 night in Jan 2024
Response from Mary Ann on 26 Jan 2024
Thank you for your feedabck. We wish you safe travels and have a great day.

10/10 Excellent

tony, tempe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mary Ann on 10 Jan 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a good day

8/10 Good

Brenda

Travelled with family
Liked: Staff & service
I liked that the pool was available until late but hot tub was closed. Breakfast was good but hours were only 6 to 9 and half of us didnt make it. Rooms were very clean. I think they were updating some things which we felt it needed an refresh
Stayed 1 night in Jan 2024
Response from Mary Ann on 10 Jan 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a good day

4/10 Poor

Candido

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Mary Ann on 10 Jan 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a good day

10/10 Excellent

martin

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a nice La Quinta! My family and i will most definitely stay here again. Super clean, very friendly staff, and i do want to say the breakfast lady in the mornings is AMAZING. Shes not only kind and very proficient olat her job, she has amazing customer service. She helps people without them asking, the breakfast area, is clean, great breakfast, and I wish there was a tip jar for her! She was awesome and my baby loved her as well. Thank you for the awesome stay!
Stayed 1 night in Jan 2024
Response from Mary Ann on 10 Jan 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a good day

8/10 Good

Jocelyn

Stayed 1 night in Dec 2023
Response from Mary Ann on 10 Jan 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a good day

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly
Stayed 1 night in Dec 2023
Response from Mary Ann on 10 Jan 2024
Thank you for sending us feedback on your recent stay. We wish you safe travels and have a good day

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking our truck was easy and for New Year's Eve night it was fairly quiet :) there was some 1pm noise but it was brief.
Stayed 2 nights in Dec 2023
Response from Mary Ann on 3 Jan 2024
Thank you for staying with us. We wish you safe travels.

10/10 Excellent

Josie

Stayed 1 night in Dec 2023
Response from Mary Ann on 3 Jan 2024
Thank you for staying with us. We wish you safe travels.

10/10 Excellent

Deztinii

Travelled with family
Liked: Cleanliness, amenities
Very friendly workers all and all good customer service
Stayed 1 night in Dec 2023
Response from Mary Ann on 3 Jan 2024
Thank you for sending us feedback on your recent stay. We hope to see you the next time you are in Boise. We wish you safe travels and have a great day.

8/10 Good

Jamie

Stayed 1 night in Dec 2023
Response from Mary Ann on 26 Jan 2024
Thank you for your feedabck. We wish you safe travels and have a great day.

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mary Ann on 3 Jan 2024
Thank you for sending us feedback on your recent stay. We hope to see you the next time you are in Boise. We wish you safe travels and have a great day.

10/10 Excellent

elden

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No complaints execept yhe bathroom soor was warped and damaged and repaired improperly wiyh screws making a safety hazard resulting in my wife getting a bad cut.
Stayed 1 night in Dec 2023
Response from Mary Ann on 3 Jan 2024
Thank you for sending us feedback on your recent stay. We hope to see you the next time you are in Boise. We wish you safe travels and have a great day.

6/10 Okay

Leobardo

Liked: Cleanliness, staff & service
Tv didn't work heater needs work
Stayed 1 night in Dec 2023
Response from Mary Ann on 3 Jan 2024
Thank you for sending us feedback on your recent stay. We hope to see you the next time you are in Boise. We wish you safe travels and have a great day.

8/10 Good

Theresa

Stayed 1 night in Dec 2023
Response from Mary Ann on 3 Jan 2024
Thank you for sending us feedback on your recent stay. We hope to see you the next time you are in Boise. We wish you safe travels and have a great day.

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff was amazing but this is an old hotel and it has a stuffy feel and smell to it. The price is reasonable so it does somewhat make up for the age.
Stayed 2 nights in Dec 2023
Response from Mary Ann on 3 Jan 2024
Thank you for sending us feedback on your recent stay. We hope to see you the next time you are in Boise. We wish you safe travels and have a great day.

10/10 Excellent

Donna

Stayed 1 night in Dec 2023
Response from Mary Ann on 3 Jan 2024
Thank you for sending us feedback on your recent stay. We hope to see you the next time you are in Boise. We wish you safe travels and have a great day.

10/10 Excellent

John, BOISE

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mary Ann on 3 Jan 2024
Thank you for sending us feedback on your recent stay. We hope to see you the next time you are in Boise. We wish you safe travels and have a great day.